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Visibility (wipers, defrost, mirrors)Part report

2020 Mercedes-Benz GLE 350 Visibility (wipers, defrost, mirrors) Problems

Complaints
4about this part
Share
4%of 91 total for the year
Median mileage
22,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the visibility of the 2020 Mercedes-Benz GLE 350, 4% of the 91 complaints for this model year. Where a mileage was given, the median is 22,000 miles. 2 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The sensor for the power tailgate is not sensitive enough to open / close the tailgate. The front windshield has crack after the winter storm. I believe it was related to the extreme low temperature under massachusetts weather. It is not related to the damage by the highway rocks as I could not found any damage of dents on the glass. The driver seat left side edge appeared cracking after couple months of use. It is a mb tex material which it claims that it supposed to be more durable and care free than regular real leather but actually it wasn't on my car.”

NHTSA complaint #11385550, filed 2020-12, 22,000 miles

“The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the sunroof. The sunroof cover was not opened. The contact pulled over to the side of the road and exited the vehicle. Upon inspection, the contact became aware that the sunroof glass had shattered. The vehicle was taken to the dealer, but was not repaired due to the cost. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. …”

NHTSA complaint #11721031, filed 2026-02, 90,000 miles

“1)Wiper does run smoothly right from the time the car was purchased. 2) recently the glass window of passanger seat at the back opens very slowly when the button is pushed to pull the glass down.”

NHTSA complaint #11578490, filed 2024-03

Related recalls

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
2024229%
202239%
2021510%
202044%
201712%
201624%

Other parts of the 2020 Mercedes-Benz GLE 350

Engine
33 complaints
Electrical system
22 complaints
Other or unknown
13 complaints
Fuel system
7 complaints
Brakes
6 complaints
Forward collision avoidance
6 complaints
Transmission and drivetrain
6 complaints
Lane departure
5 complaints
Vehicle speed control
5 complaints
Air bags
3 complaints
Back-over prevention (rear camera)
3 complaints
Body and structure
3 complaints

← All problems reported for the 2020 Mercedes-Benz GLE 350

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology