Skip to content
Other or unknownPart report

2020 Mercedes-Benz GLE 350 Other or unknown Problems

Complaints
13about this part
Share
14%of 91 total for the year
Median mileage
6,615miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 13 complaints about the other or unknown of the 2020 Mercedes-Benz GLE 350, 14% of the 91 complaints for this model year. Where a mileage was given, the median is 6,615 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The a/c unit failed and is available for inspection upon request. Being in an over-heated car can cause dehydration, heat exhaustion and/or heat stroke. I was nauseous and dizzy while driving, putting myself and my passengers at risk. Upon taking my car to a independent service dealer, it was revealed that their is a leak and the evaporator must be replaced. It has not been inspected by a Mercedes dealer yet. No warning messages.”

NHTSA complaint #11748669, filed 2026-07

“1. Took the vehicle for leather cracking on both driver and passenger seats, MB of Bloomfield reached out to MB hotline in US and Germany, after week of trying to install the passenger seat new sensing sensor, kept getting failure message. They released the vehicle to me without tell me that the passenger air bag not functioning. they made me drive the vehicle for a week w/o air bag functioning. I found out where every time I start the engine kept getting msg of inoperative air bag. …”

NHTSA complaint #11475894, filed 2022-07

“An additional problem with a current recall of the air-conditioning hoses hoses ~ I have been diagnosed with toxic mold poisoning and I need my car inspected due to condensation issues asap”

NHTSA complaint #11525884, filed 2023-06

“I am submitting a safety complaint regarding my 2020 Mercedes-Benz GLE 350 due to what appears to be a significant air conditioning refrigerant leak. The vehicle rapidly loses refrigerant shortly after being recharged. When the system is operating, a loud seeping/hissing sound can be heard from the HVAC system area, followed by complete loss of cold air within a very short period of time. This issue appears to indicate a major refrigerant system failure and raises concerns about potential defects in the evaporator, condenser, hoses, or related AC components. …”

NHTSA complaint #11738600, filed 2026-05

“My car shook while idling the last two weeks of June 2025. It felt like it was going to shut off at light/stop sign which it did on two occasions. On July 2, 2025, it stalled abruptly during a drive after which I took it to Mercedes for service. I never received a warning signal or fault message even after it stalled. Mercedes service indicated the engine cylinder head valves were burnt and not sealing properly - estimated cost of repair $10,023.00. I am the original owner of the car, had routine maintenance and only had it performed at Mercedes. …”

NHTSA complaint #11674209, filed 2025-07

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2024343%
2023533%
2022823%
2021919%
20201314%
2018513%
20172032%
20161019%

Other parts of the 2020 Mercedes-Benz GLE 350

Engine
33 complaints
Electrical system
22 complaints
Fuel system
7 complaints
Brakes
6 complaints
Forward collision avoidance
6 complaints
Transmission and drivetrain
6 complaints
Lane departure
5 complaints
Vehicle speed control
5 complaints
Visibility (wipers, defrost, mirrors)
4 complaints
Air bags
3 complaints
Back-over prevention (rear camera)
3 complaints
Body and structure
3 complaints

← All problems reported for the 2020 Mercedes-Benz GLE 350

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology