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BrakesPart report

2020 Mercedes-Benz GLE 350 Brakes Problems

Complaints
6about this part
Share
7%of 91 total for the year
Median mileage
600miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the brakes of the 2020 Mercedes-Benz GLE 350, 7% of the 91 complaints for this model year. Where a mileage was given, the median is 600 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving and came to a stop sign. When I was getting ready to pull off my entire vehicle automatically went into park and shut off. I was almost rear ended by the vehicle behind me. People were blowing at me. I just restarted the vehicle after a few attempts it started and I drove off. Also my entire dash went black while I was driving. I also felt water on my feet why on the passenger side ( like a light mist).”

NHTSA complaint #11515152, filed 2023-04

“When operated with driver assist and stop and go assist, the car, often slams the brakes for no reason in the middle of the highway. I have reported this problem multiple times to the dealership and the dealership has kept the car in for investigation multiple times sometimes for more than two weeks. They were able to replicate the problem, but they had absolutely no solution. It’s been a few years now and it keeps happening. This is a liability issue us cars behind me are at risk to collide.”

NHTSA complaint #11650987, filed 2025-03

“The Brakes Failed - At Mercedes Dealership for Over a Month My Wife could have been killed on the highway going 70MPH with no brakes The car was towed by Mercedes over a month ago and never returned. No one will talk to me. Mercedes will not speak with me. Nor have they contacted the dealer - Letter Enclosed No warning - Just brake failure. Prior to that we got a Your cameras are not working message a week prior and the car would warn you another car was there. But there was no car.”

NHTSA complaint #11479258, filed 2022-08

“What component or system failed or malfunctioned, and is it available for inspection upon request? THE BRAKES & EMERGENCY BRAKES - YES - THE CAR WAS TOWED TO MERCEDES How was your safety or the safety of others put at risk? THE CAR COULD & DID NOT STOP Has the problem been reproduced or confirmed by a dealer or independent service center? MERCEDES TOOK THE CAR OVER A MONTH AGO. NO ONE EVER CALLS ME BACK AND THEY GAVE 3 CASE NUMBERS - I HAVE MADE OVER 16 CALLS Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO. …”

NHTSA complaint #11479257, filed 2022-08

“The contact owns a 2020 Mercedes-Benz GLE350. While driving approximately 20 MPH, the parking brake suddenly activated and caused the vehicle to abruptly stop. The parking brake would not deactivate and the vehicle was towed to mercedes of benita springs, fl (14610 tamiami trail, naples, fl) where it was diagnosed that the parking system was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure . The failure mileage was 600.”

NHTSA complaint #11290824, filed 2019-12, 600 miles

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
2023320%
202213%
202136%
202067%
2018615%
201758%
201659%

Other parts of the 2020 Mercedes-Benz GLE 350

Engine
33 complaints
Electrical system
22 complaints
Other or unknown
13 complaints
Fuel system
7 complaints
Forward collision avoidance
6 complaints
Transmission and drivetrain
6 complaints
Lane departure
5 complaints
Vehicle speed control
5 complaints
Visibility (wipers, defrost, mirrors)
4 complaints
Air bags
3 complaints
Back-over prevention (rear camera)
3 complaints
Body and structure
3 complaints

← All problems reported for the 2020 Mercedes-Benz GLE 350

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology