2020 Mercedes-Benz GLE 350 Body and structure Problems
- Complaints
- 3about this part
- Share
- 3%of 91 total for the year
- Median mileage
- 32,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the body and structure of the 2020 Mercedes-Benz GLE 350, 3% of the 91 complaints for this model year. Where a mileage was given, the median is 32,500 miles. 5 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The sensor for the power tailgate is not sensitive enough to open / close the tailgate. The front windshield has crack after the winter storm. I believe it was related to the extreme low temperature under massachusetts weather. It is not related to the damage by the highway rocks as I could not found any damage of dents on the glass. The driver seat left side edge appeared cracking after couple months of use. It is a mb tex material which it claims that it supposed to be more durable and care free than regular real leather but actually it wasn't on my car.”
NHTSA complaint #11385550, filed 2020-12, 22,000 miles“The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that while operating the vehicle, there was an abnormal sound of moving water underneath the front seats. The vehicle was taken to the local dealer who diagnosed that rainwater had leaked into the body of the vehicle due to a clogged sunroof drainage tube. The contact stated that several electrical components were submerged in the water and had to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 43,000.”
NHTSA complaint #11526646, filed 2023-06, 43,000 miles“The GLE350 windows trim bar flew out from the rear window frame . Driving Speed Range (75-82mph). Fortunately no accident or damages occurred. This so so dangerous . If the trim bar flew into vehicle or pedestrian resulting injury or death.”
NHTSA complaint #11542785, filed 2023-09Related recalls
- 22V680000Sep 12, 2022Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG…Covers: Mercedes-Benz GLE 350 2020–2022, GLE 450 2020–2022, GLS 450 2020–2021 +8 more
- 21V057000Feb 5, 2021Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly…Covers: Mercedes-Benz GLE 350 2020, GLE 450 2020, GLS 450 2020 +1 more
- 20V172000Mar 20, 2020Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently…Covers: Mercedes-Benz GLE 350 2020, GLE 450 2020, GLS 450 2020
- 19V709000Oct 4, 2019Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door…Covers: Mercedes-Benz GLE 350 2020, GLE 450 2020, GLS 450 2020 +1 more
- 19V459000Jun 14, 2019Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. A welding error during production may have resulted in a…Covers: Mercedes-Benz GLE 350 2020, GLE 450 2020
Related service bulletins
- 11038217Sep 14, 2026Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise…
- 11036511Aug 24, 2026Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket…
- 11036101Aug 6, 2026Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise…
- 11035216Jul 22, 2026Complaint Noise from front end attributable to steering gear. Cause During diagnostics of a front end noise, workshop is under the impression the noise is coming from the…
- 11034983Jul 3, 2026Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline…
- 11035004Jul 2, 2026Complaint Throbbing/humming sound around 60mph. Howling in overdrive mode around 5th gear. Models 167.1/3 and 167.9 as of 03/2022 (except 167.987) occurs between 40-50mph Model…
- 11033050May 22, 2026Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline…
- 11031256Apr 2, 2026Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket…
- 11030297Mar 26, 2026Complaint In vehicles without codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or REAR COMFORT PACKAGE (P08), the rear seat heating cannot be…
- 11030295Mar 26, 2026Complaint The "easy entry and exit feature" function deactivates itself after a brief period. (see attachment) Cause The cause is currently being investigated. Remedy Update the…
Body and structure: other model years
Other parts of the 2020 Mercedes-Benz GLE 350
33 complaintsElectrical system
22 complaintsOther or unknown
13 complaintsFuel system
7 complaintsBrakes
6 complaintsForward collision avoidance
6 complaintsTransmission and drivetrain
6 complaintsLane departure
5 complaintsVehicle speed control
5 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsAir bags
3 complaintsBack-over prevention (rear camera)
3 complaints
← All problems reported for the 2020 Mercedes-Benz GLE 350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology