2024 Mercedes-Benz GLE 350 Technical Service Bulletins

288 technical service bulletins (TSBs) are on record for the 2024 Mercedes-Benz GLE 350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11031485Apr 17, 2026Electrical system. Complaint Head-up display flickers Cause Software A 40/12 - Head-up display and N133/1 - Instrument cluster (IC). Remedy Please do not replace any parts. Step1: Please add SA code 2O8 to the vehicle. Step2: Update the HUD177 to the latest SW Step3: Update the IC177M software update to the latest available version (software A1779048302 ) (E216.0)
• 11031580Apr 16, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps: 1.
• 11031273Apr 10, 2026Electrical system. Complaint Head-up display flickers Cause Software A 40/12 - Head-up display and N133/1 - Instrument cluster (IC). Remedy Please do not replace any parts. Step1: Please add SA code 2O8 to the vehicle. Step2: Update the HUD177 to the latest SW Step3: Update the IC177M software update to the latest available version (software A1779048302 ) (E216.0)
• 11031825Apr 3, 2026Exterior lighting, Body and structure. The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, April 23, 2026. After April 23rd, returns of these parts will no longer be accepted. These parts should be returned via ZSR Special Return, using item category SCM Authorized Part Return. Please include a copy of this NCU…
• 11031256Apr 2, 2026Body and structure, Electrical system. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead. This reduces the likelihood of the…
• 11031255Apr 2, 2026Electrical system. Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a speed limit ("- -"). • Flashing when current vehicle speed is under speed limit. • Flashing between US speed limit symbol and European speed limit symbol. NOTE: • Verify that the concern falls under one of the attachment videos. If not…
• 11031219Apr 2, 2026Visibility (wipers, defrost, mirrors). Complaint Approx. A 5–10 cm wide unwiped strip remains in the area of the wiper blade attachment during the downward movement of the wiper on the driver's side or front passenger side (see Figure 1). Cause During replacement of worn wiper blades, the wrong blades were installed, contrary to the specifications. Right-hand drive vehicle: Incorrect: A1678209301 Correct: A1678208803 The standard wiper system from model…
• 11031218Apr 2, 2026Electrical system. Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit application to fail to overwrite the previous request. This glitch is causing the cover art mismatch in the Radio application. Remedy Please do not replace…
• 11030297Mar 26, 2026Body and structure, Electrical system. Complaint In vehicles without codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or REAR COMFORT PACKAGE (P08), the rear seat heating cannot be activated via voice control. However, the voice control erroneously provides feedback that the seat heating has been activated. Cause A26/17 - MBUX multimedia system (Head unit) software Remedy Software E604 (FUP6) corrects the erroneous…
• 11030295Mar 26, 2026Body and structure, Electrical system. Complaint The "easy entry and exit feature" function deactivates itself after a brief period. (see attachment) Cause The cause is currently being investigated. Remedy Update the HU7 to the latest software version, then perform a factory reset of the HU7.
• 11030301Mar 25, 2026Other or unknown. Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster quick reference. • Platform to baumuster quick reference.
• 11030290Mar 25, 2026Electrical system. Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause Root cause currently being investigated. Remedy Please do not replace any parts. Please create a TIPS case to Body/Chassis/Entertainment inbox.
• 11030287Mar 24, 2026Body and structure, Electrical system. Complaint Frequent rear view camera flap actuations and/or noise associated. NOTE: Rear view camera functions are NOT affected and still perform in accordance with regulatory requirements. Cause Calibration of the reversing camera is in progress. This is not a malfunction, but an intended system behavior. Remedy An optimization has been implemented to reduce the quantity of rearview camera flap actuations for…
• 11030096Mar 16, 2026Other or unknown. Complaint Frequent rear view camera flap actuations and/or noise associated. NOTE: Rear view camera functions are NOT affected and still perform in accordance with regulatory requirements. This is only for customer satisfaction purposes. Cause This is not a malfunction, but an intended system behavior. Calibration of the reversing camera is in progress.
• 11030089Mar 11, 2026Electrical system. Complaint The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is displayed as being in the middle of the ocean. Note: No relevant DTC is displayed during the quick test. Cause The GNSS antenna is not correctly inserted at the GNSS connection (see picture in the attachment) in the head unit (A26/17). Remedy Insert the plug into the GNSS connection and ensure that the…
• 11030088Mar 9, 2026Electrical system. Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.
• 11029959Mar 9, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps: 1.
• 11029916Mar 9, 2026Engine. Complaint Engine vibrations perceived at low rpm. Fault codes for the camshaft position of the intake camshaft (P001100, P001104, P001200) or exhaust camshaft (P001400, P001404, P001500) may be stored. Cause Continuously fluctuating oil pressure in the central valve may lead to damage to the filter screen on the central valve. This can result in damage to the filter screen or the filter screen breaking loose. The…
• 11029927Mar 4, 2026Electrical system. Complaint Yellow information message in driver display (instrument cluster): "Switch on motor to charge the 12V battery" Cause The state of charge (SOC) of the 12V battery has dropped to 45% or less. Remedy This warning message appears as soon as the state of charge (SOC) of the 12V primary battery drops below 45%. This message is displayed to safeguard the vehicle's starting ability.
• 11029926Mar 3, 2026Brakes. Complaint When coming to a stop or at slow speeds, brakes produce light squealing noise. Cause Optimized brake pads may produce some noise. Remedy If the brake pads have not been exchanged prior and this is the first visit: • Wipe down brake disc and remove any brake dust from holes in brake disc. • Replace brake pads and spring clips. Ensure the double sided adhesive is applied to all locations where the pistons…
• 11029925Mar 2, 2026Engine. Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy This fault code does not cause a drivability concern and will clear itself within 2-3 key cycles. The vehicle can be released back to the customer. There is software in development for this concern.
• 11029919Mar 2, 2026Steering. Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area of the steering column for possible noises. • Instrument panel support • Steering column switch module If noise only occurs when adjusting the steering column via electric actuation please perform…
• 11029094Feb 28, 2026Electrical system. Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a speed limit ("- -"). • Flashing when current vehicle speed is under speed limit. • Flashing between US speed limit symbol and European speed limit symbol. Cause There are two identified reasons for this concern: 1. Country code information…
• 11029093Feb 28, 2026Electrical system. Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.
• 11029092Feb 28, 2026Visibility (wipers, defrost, mirrors). Complaint Customer concern of Air Conditioning not cooling. *NOTE - Use of tracer DYE for leak checks is not approved. Only approved leak check procedures as per WIS are approved. Cause Possible refrigerant leak. Remedy Perform the following measures : *Important* - Photo documentation requirement is no longer in effect as of 10/1/2025. Remedy 1: Replace Evaporator (Only applies to vehicles produced PRIOR to April…
• 11029091Feb 28, 2026Steering. Complaint Stored DTC C220564 - "There is an internal fault in the steering angle sensor. There is an implausible signal." In the quick test, there are also no other DTC's in other control units that point to or reference N80 Steering Column Control Module ("SCCM"). There is no effect on any other components or vehicle functions and it does not cause an instrument cluster light. Cause The DTC only ever occurs during…
• 11029087Feb 27, 2026Electrical system. Complaint This LI does Not apply to 223 or 206 which use a different generation of 48V systems. Please follow the relevant guided tests for the 223 and 206. For 223 with fault code B1FCB97 follow LI54.10-P-076026. Various causes are possible. The faults listed in the various causes do not all have to be present at all times. Some of these complaints may overlap. Rely on the faults listed in the Cause section for…
• 11029059Feb 27, 2026Electrical system, Visibility (wipers, defrost, mirrors). Complaint Frequent rear view camera flap actuations and/or noise associated. NOTE: Rear view camera functions are NOT affected and still perform in accordance with regulatory requirements. This is only for customer satisfaction purposes. Cause This is not a malfunction, but an intended system behavior. Calibration of the reversing camera is in progress.
• 11029086Feb 26, 2026Brakes. Complaint When coming to a stop or at slow speeds, brakes produce light squealing noise. Cause Optimized brake pads may produce some noise. Remedy If the brake pads have not been exchanged prior and this is the first visit: • Wipe down brake disc and remove any brake dust from holes in brake disc. • Replace brake pads and spring clips. Ensure the double sided adhesive is applied to all locations where the pistons…
• 11029083Feb 25, 2026Body and structure, Electrical system. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead. This reduces the likelihood of the button…
• 11029062Feb 25, 2026Exterior lighting. Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamp/front fog…
• 11029025Feb 24, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps: 1.
• 11029058Feb 20, 2026Body and structure. Complaint Frequent rear view camera flap actuations and/or noise associated. NOTE: Rear view camera functions are NOT affected and still perform in accordance with regulatory requirements. This is only for customer satisfaction purposes. Cause This is not a malfunction, but an intended system behavior. Calibration of the reversing camera is in progress.
• 11028834Feb 13, 2026Electrical system, Transmission and drivetrain. Complaint Check engine light on with the following fault is current in the VGS Control Unit: P084300 Oil pressure sensor 'A' has a short circuit to positive stored in VGS control unit. Cause Electrical failure of oil pressure sensor integrated into VGS Control Unit Remedy Intelligent Predictive Repair (IPR) recognizes this fault pattern and will provide the necessary repair suggestion. 1. Perform IPR and follow the…
• 11028827Feb 13, 2026Engine. Complaint Engine vibrations perceived at low rpm. Fault codes for the camshaft position of the intake camshaft (P001100, P001104, P001200) or exhaust camshaft (P001400, P001404, P001500) may be stored. Cause Continuously fluctuating oil pressure in the central valve may lead to damage to the filter screen on the central valve. This can result in damage to the filter screen or the filter screen breaking loose. The…
• 11028816Feb 13, 2026Electrical system. Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.
• 11028809Feb 13, 2026Other or unknown. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the TIREFIT sealant bottle may not meet specifications. The possibility exists that the sealant bottle may leak or may have otherwise been removed from the vehicle. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will replace the TIREFIT bottle in the trunk.
• 11028733Feb 11, 2026Steering, Suspension. Complaint Noise from front end attributable to steering gear. Cause During diagnostics of a front end noise, workshop is under the impression the noise is coming from the steering gear. Remedy Workshop diagnostics point to the steering gear as the root cause of the noise and the below LI's have been ruled out.
• 11028734Feb 10, 2026Electrical system. Complaint Head-up display permanently or sporadically unavailable - with warning message in driver display (see attachment) Head-up display permanently or sporadically unavailable - without warning message in driver display Display permanently or sporadically discolored and out of focus (see attachment) Cause Software for the A40/12 - Head-up display and N133/1 - Instrument cluster (IC) Remedy Software for the…
• 11028692Feb 9, 2026Suspension. Complaint Model Year 2019-2022 167 (GLE/GLS) - Instrument Cluster Message for Suspension "Do Not Drive Over 50MPH" with or without Illumination of Check Engine Light with DTC's C10159A (A108/2, A108/3) and P0AFB00 (N129) Cause PTCU software robustness. Remedy Check N127 - PTCU (Powertrain Control Unit) hardware and software numbers. If software number matches a "Hardware Number" and "Predecessor Software #", update…
• 11028640Feb 6, 2026Electrical system. Complaint Activating Navigation Please Wait" message seen on central display. Cause Under Analysis Remedy 1.Reset the MBUX language (e.g., if the MBUX language is set to English, please change it to any other language and then set it back to English again) 2.If the issue still persists after the step 1, Perform a user data reset of the Head Unit. If the above 2 steps still don't repair the issue, please open a TIPS…
• 11028531Feb 3, 2026Engine. Complaint Check engine light illuminate, or previously on One of the below Exhaust Flap fault codes stored in PTCU N127: P13C273 P13C278 P140473 Cause Various Remedy Model year 2024 254 and 167 with engine M254 -Update software of N127 PTCU. New software: 254- A2549022611 167- A2549022811 -Clear fault codes and check operation of the exhaust flap. Models with M256, or models with M254 after SW update -Check exhaust…
• 11028270Feb 3, 2026Transmission and drivetrain. Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or jolting sensation may come from the drivetrain. It may be mistaken for a harsh shift. Cause Modified oil quality of the transfer case over time Remedy 1. Check initial quick test for faults in the following control units.
• 11027901Jan 31, 2026Engine. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the drivetrain control unit software does not correspond to the series production configuration. Vehicles with incorrect software might not meet emission or OBD certification requirements. Moreover, potential influence on the exhaust emissions cannot be ruled out. MBUSA will conduct an emission service…
• 11027899Jan 31, 2026Electrical system. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the ME-SFI control unit software does not meet current production specifications. As a result, a check engine malfunction indicator lamp might erroneously be triggered. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the ME-SFI control unit software.
• 11027904Jan 30, 2026Electrical system, Back-over prevention (rear camera). Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.
• 11027820Jan 26, 2026Electrical system. Complaint The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is displayed as being in the middle of the ocean. Note: No relevant DTC is displayed during the quick test. Cause The GNSS antenna is not correctly inserted at the GNSS connection (see picture in the attachment) in the head unit (A26/17). Remedy Insert the plug into the GNSS connection and ensure that the…
• 11027783Jan 21, 2026Visibility (wipers, defrost, mirrors). Complaint Customer concern of Air Conditioning not cooling. *NOTE - Use of tracer DYE for leak checks is not approved. Only approved leak check procedures as per WIS are approved. Cause Possible refrigerant leak. Remedy Perform the following measures : *Important* - Photo documentation requirement is no longer in effect as of 10/1/2025. Remedy 1: Replace Evaporator (Only applies to vehicles produced PRIOR to April…
• 11027782Jan 21, 2026Other or unknown. Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster quick reference. • Platform to baumuster quick reference.
• 11027753Jan 20, 2026Visibility (wipers, defrost, mirrors). Complaint Frequent rear view camera flap actuations and/or noise associated. NOTE: Rear view camera functions are NOT affected and still perform in accordance with regulatory requirements. This is only for customer satisfaction purposes. Cause This is not a malfunction, but an intended system behavior. Calibration of the reversing camera is in progress.

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