2020 Mercedes-Benz GLE 450 Technical Service Bulletins

406 technical service bulletins (TSBs) are on record for the 2020 Mercedes-Benz GLE 450. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10189408Feb 23, 2021Body and structure, Seats. The seat cushion cover on the front seat cracks when side bolster is equipped with "ARTICO man-made leather upholstery". For vehicles equipped with "ARTICO man-made leather upholstery/DINAMICA microfiber - black (601A)", please create a PTSS case straight away.
• 10189406Feb 22, 2021Back-over prevention (rear camera). If the exhaust flap is operated or the drive program is changed within 10 seconds of the engine being started, an audible humming noise may emit from the speakers. New sound amp (N40/3) software is currently in development. This document will be updated once it is released. Meanwhile, avoid toggling the drive program or the exhaust flap with 10 seconds of an engine start to avoid the possibility of the complaint…
• 10187787Jan 4, 2021Suspension, Equipment. Warning display message for eSuspension, various causes and remedies listed.
• 10187786Jan 4, 2021Steering, Equipment, Suspension. 1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steering movements 4. Non-assignable noises
• 10187783Jan 4, 2021Seats. The backrests of the second seat row (60% and 40% side) are offset relative to each other.
• 10187782Jan 4, 2021Seats, Equipment. 1. Front seat moves forwards (fore/aft adjustment) when the seat backrest is adjusted backwards. Only occurs if the seat backrest of the second seat row is folded over (video point 1). 2. Front seat backrest adjusts to the vertical position when the front seat is adjusted backwards (fore/aft adjustment). Only occurs if the seat backrest of the second seat row is folded over (video point 2). 3.
• 10186151Dec 30, 2020Seats. Model Series 167: Cracks In ARTI- CO Seat Cushion Cover On Front Seat
• 10186144Dec 29, 2020Equipment. Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167
• 10186154Dec 11, 2020Electrical system. Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2019-2020 CLS-Class, E-Class, and GLE-Class (167, 213, 238, and 257 Platform) vehicles, the software for the on-board electrical system battery control unit does not correspond to the current series production configuration.
• 10186130Dec 4, 2020Engine cooling. Yellow Coolant Temperature Warning in the Instrument Cluster
• 10186139Dec 1, 2020Engine, Fuel system. Check engine light on and FC P146264 sto- red in engine and fuel pump control units
• 10184798Nov 17, 2020Equipment, Engine cooling. Replace charge air hose between charge air cooler and turbocharger
• 10184796Nov 13, 2020Equipment, Tires. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year ("MY") 2020-2021 GLE-Class (167 platform) and GLS-Class (X167 platform) vehicles equipped with Michelin Primacy Tour A/S tires, the maximum tire pressure specified on the tire placard located on the B-pillar and on the fuel filler door is inconsistent with the maximum permissible tire pressure listed on…
• 10184795Nov 6, 2020Engine, Fuel system. Replace fuel hose in front lower engine compartment
• 10181200Sep 25, 2020Transmission and drivetrain. Replace automatic transmission
• 10181125Sep 22, 2020Suspension. Vibrations Or Howling Noise From The Area Of The Rear Axle
• 10179967Aug 25, 2020Equipment, Electrical system. MBUX multimedia system: The central dis- play turns dark, various other system complaints
• 10179961Aug 10, 2020Equipment. Mobile phone Apple iPhone 11/11Pro/11ProMax/SE 2020: The Bluetooth connection between the MBUX multimedia system and the mobile phone is briefly lost
• 10179956Aug 10, 2020Electrical system. Xentry Battery Tester results disagree with workshop assessment
• 10179957Aug 7, 2020Electrical system, Engine. Vehicle does not start / Vehicle cannot be un- locked - starter battery may be discharged
• 10179955Aug 7, 2020Steering. Steering wheel heater and/or Distronic function limited
• 10179966Jul 31, 2020Equipment, Other or unknown. Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
• 10178739Jul 28, 2020Visibility (wipers, defrost, mirrors). Whistling from side mirrors when traveling above 60MPH
• 10178734Jul 22, 2020Equipment. Loss of grease from propeller shaft boot
• 10178733Jul 22, 2020Engine cooling. Engine Cooling Fan, model 167
• 10178725Jul 17, 2020Transmission and drivetrain, Electrical system. Offroad score function in head unit implausible
• 10177569Jun 30, 2020Equipment, Electrical system. In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17). Internal hard drive defect. Replacement of internal hard drive. The MBUX multimedia system (A26/17) hard drive is now available separately as a replacement part.
• 10177566Jun 26, 2020Fuel system, Electrical system. Check engine light active and FC P146264 Temp. and pressure sensor B4/7 is stored in engine control unit and tank control unit. Software parameter in Fuel pump control unit. Update SW in FSCU control unit.
• 10177565Jun 25, 2020Equipment. The mobile phone address book is not transferred completely to the multimedia system (COMAND or MBUX). In some cases, the call list shows just the telephone numbers but no names. The problem only occurs in conjunction with the iPhone and software version iOS 13.x.
• 10177563Jun 22, 2020Equipment. During a phone call, the Bluetooth connection between the MBUX multimedia system (A26/17) and a paired mobile phone may be briefly lost. The mobile phone will then reconnect with no user input.
• 10177559Jun 16, 2020Engine, Electrical system, Transmission and drivetrain. The following customer complaints may be noted: - "Service A/B Due" message is displayed in the instrument cluster before the appropriate mileage or date is reached - "Service A/B Due: Do you want to make an appointment?" pop-up message in the head unit display (see attachment) before the appropriate mileage or date is reached - "Your Mercedes-Benz _ is due for service." MMC service lead email or App message (see…
• 10177558Jun 16, 2020Electrical system, Seats. The seat heating in the vehicle cannot be activated. When the seat heating button is pressed the 3 red LEDs light up briefly and then go off again after a brief period (approx. 3 seconds). To prevent too high surface temperatures on the heating surfaces (and thereby any damage to the system), the cut-in frequency of the seat heating is limited.The new control units are available and can be ordered.
• 10177556Jun 16, 2020Equipment. In some operating statuses, a low-frequency (approx. 140 Hz) humming noise may be heard in the air conditioner housing. The air flow may be causing the seals of the flaps in the air distributor housing to vibrate. The air distribution box must be replaced.
• 10177551Jun 11, 2020Electrical system, Equipment. Fault code B223209 is logged as "stored" in the parking control unit.
• 10176665May 28, 2020Electrical system. Implausible "service due" instrument cluster message, head unit pop-up, or MMC message
• 10176663May 19, 2020Engine. Check engine indicator light active and fault code P261029/P02FF85/P02FF02 stored in engine control unit
• 10172683Feb 7, 2020Tires, Equipment. Information Label on Tire Sealant
• 10171655Jan 28, 2020Electrical system. Functional impairment of 48 V on-board electrical system
• 10170533Dec 16, 2019Fuel system. Fuel tank overfilling due to malfunctioning fill station dispenser- model series 167, 177, 118, 247
• 10169586Nov 14, 2019Equipment. EASY-Pack liftgate does not fully open
• 10164816Aug 26, 2019Equipment. Vehicle is temporarily unable to be locked or unlocked using Keyless-Go
• 10164812Aug 12, 2019Electrical system. Message in instrument cluster "Unavailable! - ESP - Service Required"
• 10164810Aug 5, 2019Suspension, Equipment. Throttle lift-off clunking noises at drive shafts of front axle
• 10162195May 22, 2019Equipment, Electrical system. Update telematics services N112/9 (HERMES) control unit software
• 10162198May 21, 2019Hybrid propulsion system. Electric range is reduced after brief period
• 10162188May 9, 2019Electrical system. "Remote Access" in workshop menu of instrument cluster
• 10205147Nov 14, 2016Engine cooling. Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
• 10205154Aug 5, 2016Engine cooling, Other or unknown. Gasket may settle causing a slight oil leak.
• 10165840Jul 10, 2014Transmission and drivetrain. The 1-2, 2-3 and/or 3-4 acceleration upshift can be uncomfortable when the transmission oil is cold.
• 10165852Jul 9, 2014Equipment, Electrical system. Noise in center console area of W166.

← All problems reported for the 2020 Mercedes-Benz GLE 450