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SteeringPart report

2011 Mercedes-Benz GLK350 Steering Problems

Complaints
6about this part
Share
5%of 133 total for the year
Median mileage
81,600miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the steering of the 2011 Mercedes-Benz GLK350, 5% of the 133 complaints for this model year. Where a mileage was given, the median is 81,600 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I've been smelling gas an fumes field about 3 months and noticed thatlayely ive been losing gas and mileage at first I thought it just be over flow but it's gotten worse.im now having trouble getting my car into tht right gear I can only think that my gas and transmission is faultering somehow though I haven't taken it in due to money issues at this time. My steering column and handling seems out of alignment column feels shaken and faulty and difficult to handle at times at others times”

NHTSA complaint #11164235, filed 2018-12, 52,700 miles

“After inserting key - there is no response. Tried several times. FOB locks and unlocks the doors. After a couple of days - it started with no problem. A week later, we are having the same problem with no response after inserting the key in ignition switch. This troublesome to know that I cannot rely on the ignition switch working all the time.”

NHTSA complaint #11552551, filed 2023-10

“My kids and I went into a football game and when we came out I used the key fob to unlock the doors but the vehicle didn’t recognize my key fob when I tried to start it. There were no lights or warnings leading up to this incident. The dash didn’t say anything besides “remove key from ignition”. We were stranded for 5 hours before I had to have it towed. It cost roughly $2000 to have it repaired with no clear reason for why it happened. …”

NHTSA complaint #11752273, filed 2026-07

“Takata recall has still not came up with a solution to fix the airbags which I feel is a hazard while driving. This is my only means of transportato and I don't feel my family and I are safe in this vehicle. After traveling to a doctors appointment, when put the key in the posution to crank vehicle the steering wheel would no longer let fown. Steering wheel is now stuck in the up position. Can't lower the steering column. Which makes it now difficult the stir. Electric control lever will not work. …”

NHTSA complaint #11042840, filed 2017-11

“The contact owns a 2011 Mercedes-Benz GLK350. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the key fob intermittently failed to remotely start the vehicle. The contact stated that the transmission had seized and failed to shift into the intended gear. The vehicle was towed to an independent mechanic, who diagnosed that the electronic steering locks (ESL) needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. …”

NHTSA complaint #11495360, filed 2022-11, 110,500 miles

Related service bulletins

Steering: other model years

YearComplaintsShare of year
201554%
201444%
201386%
201232%
201165%
201083%

Other parts of the 2011 Mercedes-Benz GLK350

Air bags
92 complaints
Fuel system
21 complaints
Brakes
6 complaints
Electrical system
5 complaints
Engine
3 complaints
Body and structure
3 complaints
Exterior lighting
2 complaints
Suspension
2 complaints
Transmission and drivetrain
2 complaints
Vehicle speed control
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints
Engine cooling
1 complaints

← All problems reported for the 2011 Mercedes-Benz GLK350

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology