2017 Mercedes-Benz GLS 450 Electrical system Problems
- Complaints
- 8about this part
- Share
- 23%of 35 total for the year
- Median mileage
- 22,950miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the electrical system of the 2017 Mercedes-Benz GLS 450, 23% of the 35 complaints for this model year. Where a mileage was given, the median is 22,950 miles. 4 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“After owning the vehicle for more than 2 years, the rear tailgate opened by itself 3 times in 8 days. The first time, the vehicle was parked in our home garage. The second time, we were traveling on a citiy street when the tailgate just popped open on its own. The third time, when exiting a parking garage with a low roof, it opened by itself, striking the low overhang in the garage. This time, the glass was broken and the body damaged. The first incident occurred when the vehicle was parked. The second incident, the vehicle was moving at 35 MPH. …”
NHTSA complaint #11183628, filed 2019-03, 5,900 miles“Vehicle is only 3 weeks old. A faulty engine wire harness caused the vehicle to cease operating in traffic and put my family in a potentially life threatening situation. Mercedes did not replace but only repaired the wire, which we were told was not assembled correctly and was pinched in a bracket and subsequently chafed, which can potentially still cause a life threatening engine malfunction during normal operation. Mercedes is not willing to replace the engine harness wire, nor replace the vehicle. I fear for the safety of my family.”
NHTSA complaint #10934831, filed 2016-12, 1,000 miles“Our car, Mercedes GLS 450, caught on fire after pulled into the garage from a short drive on local streets, which resulted a total loss on our house. After pulling into the garage, the home link didn't work when tried to use it to close the garage door. Upon coming out of the car, smoke came out from under the hood and soon after it became flame. We attempted to extinguish the fire with a fire extinguisher as it appeared with hood still closed and fire immediately came back. By the time the firefighters came, there was a full fledged fire. …”
NHTSA complaint #11452172, filed 2022-02“On friday 11/30 my 2017 mercedes gl450 suffered a catastrophic electronic malfunction that LED to a) no ability to get car out of drive (e.g. Wouldn't park, reverse, couldn't take my foot off the brake), b) no ability to turn car off, c) power steering went out, d) airbags flagged as inactive, e) most all my dashboard warning lights went on including one that said malfunction , f) my dashboard gauges failed (e.g. No working odometer), g) the rear hatch couldn't open. This happened while driving my family -- including 2 young children -- through the desert, putting us at very great risk. …”
NHTSA complaint #11156582, filed 2018-12“The contact owns a 2017 Mercedes-Benz GLS450. The contact heard an abnormal humming sound when the vehicle was started, and the humming sound grew louder over time. The contact believed that the humming sound was coming from the driver's side headlamp. The contact stated that the headlamp was equipped with a small internal fan to dissipate heat. Additionally, other electrical failures were occurring, and the vehicle was taken to a local dealer. The dealer diagnosed the vehicle and determined that the blower motor had failed and needed to be replaced. …”
NHTSA complaint #11710906, filed 2026-01, 135,500 milesRelated service bulletins
- 11036190Aug 6, 2026Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search…
- 11033185May 26, 2026Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the…
- 11029093Feb 28, 2026Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5…
- 11028834Feb 13, 2026Complaint Check engine light on with the following fault is current in the VGS Control Unit: P084300 Oil pressure sensor 'A' has a short circuit to positive stored in VGS control…
- 11018626May 22, 2025Complaint After a software update of HERMES communication module N112/9 has been performed on a gray import vehicle, the message "SOS - Service not activated" is displayed in the…
- 11015640Mar 5, 2025Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party…
- 11013086Jan 15, 2025Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The…
- 11010907Nov 25, 2024Complaint The flap of the reversing camera opens and closes by itself during forward travel. This happens several times during the trip. The customer notices the sound of opening…
- 11010755Nov 20, 2024Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the…
- 11008880Oct 3, 2024Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the…
Electrical system: other model years
Other parts of the 2017 Mercedes-Benz GLS 450
8 complaintsOther or unknown
7 complaintsExterior lighting
6 complaintsFuel system
6 complaintsSteering
4 complaintsSeats
2 complaintsBody and structure
2 complaintsSuspension
2 complaintsTransmission and drivetrain
2 complaintsBrakes
1 complaintsForward collision avoidance
1 complaintsSeat belts
1 complaints
← All problems reported for the 2017 Mercedes-Benz GLS 450
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology