2017 Mercedes-Benz GLS 450 Steering Problems

“When in distronic+ which includes lane keeping assist, my car swerves sharply out of its lane for no apparent reason which, while infrequent, could cause an accident. I have taken my car to the local dealer resulting in no cause identification and have provided an email to mercedes customer service with no response yet. I previously spoke to mercedes customer service on the phone and they suggested taking it back to the dealer. Thanks for your help in addressing this matter. The date I selected below the last time the problem occurred on us 192 in melbourne fl. …”

“While driving down the turner turnpike (between tulsa and okc, around 70-75mph)the vehicle without warning has swerved left and right on three different occasions. The action felt as if the hand of god was throwing us left and then right. The car has a mind of its own. Then the last time that I drove the car it suddenly yanked me off the road without warning, literally trying to kill us. This last incident occurred when the car had around 1,750 miles on it. The thing is dangerous! I now own a car that I can't put my family in and should not be allowed on the road. …”

“On friday 11/30 my 2017 mercedes gl450 suffered a catastrophic electronic malfunction that LED to a) no ability to get car out of drive (e.g. Wouldn't park, reverse, couldn't take my foot off the brake), b) no ability to turn car off, c) power steering went out, d) airbags flagged as inactive, e) most all my dashboard warning lights went on including one that said malfunction , f) my dashboard gauges failed (e.g. No working odometer), g) the rear hatch couldn't open. This happened while driving my family -- including 2 young children -- through the desert, putting us at very great risk. …”

“The contact owns a 2017 Mercedes-Benz GLS450. The contact stated that upon starting the vehicle after driving in a rainstorm, the power steering malfunction message was displayed. While driving approximately 70 MPH, the power steering became inoperable. The vehicle was taken to the local dealer where it was diagnosed and determined that the failure was due to the electronic power steering rack. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V241000 (Steering). …”