2017 Mercedes-Benz Metris Back-over prevention (rear camera) Problems
- Complaints
- 3about this part
- Share
- 10%of 29 total for the year
- Median mileage
- 25,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the back-over prevention of the 2017 Mercedes-Benz Metris, 10% of the 29 complaints for this model year. Where a mileage was given, the median is 25,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2017 Mercedes-Benz Metris. The contact stated that the rear back-up camera would display a blank image while in use. The contact also stated that he replaced four tires after he noticed that the tread on all four tires were wearing excessively. The contact then received notification of NHTSA Campaign Numbers: 22V099000 (Back Over Prevention) and 22V482000 (Tires) however, the parts to do the recall repairs were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. …”
NHTSA complaint #11492946, filed 2022-11, 25,000 miles“The contact owns a 2017 Mercedes Benz Metris. The contact received notification of NHTSA Campaign Number: 22V099000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11510574, filed 2023-03“The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V099000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that on several occasions, the camera image froze and created a driving hazard. VIN tool confirms parts not available.”
NHTSA complaint #11495673, filed 2022-12Related recalls
- 22V099000Feb 22, 2022Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the…Covers: Mercedes-Benz Metris 2015–2018
Related service bulletins
- 10230519Dec 19, 2022(RC)Replace Rear View Camera and Update Software
- 10217639Jun 1, 2022(RC)Replace and Update Rear View Camera
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2018 | 3 | 11% |
| 2017 | 3 | 10% |
Other parts of the 2017 Mercedes-Benz Metris
13 complaintsSteering
5 complaintsWheels
5 complaintsOther or unknown
4 complaintsElectrical system
2 complaintsEngine
2 complaintsForward collision avoidance
1 complaintsFuel system
1 complaintsSuspension
1 complaints
← All problems reported for the 2017 Mercedes-Benz Metris
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology