2017 Mercedes-Benz Metris Problems
Compared with other Mercedes-Benz Metris years
Typical for this model
50/100 1.0× a typical year · 50 = typical
- Complaint rate is 1.0× that of a typical Mercedes-Benz Metris year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 3 of its 29 complaints were filed by the end of 2019.
- Most reported part: Tires (13 complaints, median 25,000 mi).
- 14 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with a typical complaint level and no open NHTSA investigation: 2018
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 29filed with NHTSA
- Median mileage
- 25,000miles, 7 complaints with mileage
- Recalls
- 14campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 22 mpgcombined, 2.0L 4-cyl RWD · 21 city / 24 hwy
Sources: NHTSA records for the 2017 Mercedes-Benz Metris (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 29 consumer complaints for the 2017 Mercedes-Benz Metris. The part named most often is tires, with 13 complaints (45% of the total), followed by steering (5) and wheels (5). 7 of the complaints include a mileage, and 86% of those were filed for vehicles with under 50,000 miles; the median is 25,000 miles. NHTSA lists 14 recall campaigns and 57 technical service bulletins for this model year. Tires complaints overlap with 1 recall campaign and 1 technical service bulletin filed under the same part. Steering complaints overlap with 2 recall campaigns and 2 technical service bulletins filed under the same part. Compared with the other 2 Mercedes-Benz Metris model years that have at least 25 complaints and are old enough to compare, this one scores 50 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Tires13 45%
- Steering5 17%
- Wheels5 17%
- Other or unknown4 14%
- Electrical system2 6.9%
- Engine2 6.9%
- Fuel system1 3.5%
- Suspension1 3.5%
Example complaints
Tires: “The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, he noticed all 4 tires were cracked. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was determined that the tires needed to be replaced. The vehicle was not repaired. …”
NHTSA complaint #11588459, filed 2024-05, 80,000 milesSteering: “This Mercedes Metris is my wife's primary vehicle. She had the electric power steering stop working twice in six weeks. Each time the vehicle became barely controllable. Both times it happened on curvy mountain roads and she was barely able to keep control of the vehicle and is now afraid to drive it. We took it into the local Mercedes dealership twice and spent over a $1,000 the first time to remedy the problem. The second time they recommended replacing the steering rack at a cost of $5,000. We were six years into a seven year warranty with 92,000 miles on the vehicle. …”
NHTSA complaint #11624308, filed 2024-11Wheels: “Uneven tread wear of left front tire. (corporate claims my vehicle is not affected since the technical service bulletin is not pulled up by my VIN, but my tire proves otherwise.)”
NHTSA complaint #11139684, filed 2018-10, 1 milesOther or unknown: “I have been trying for 5 months to get this fixed from the dealer and or manufacturer.They still state they dont have the parts or something . Its been to long and this is a serious safety hazrd to not be able to use the back up camera correctly . We are not even using the vehicle at this time .”
NHTSA complaint #11481633, filed 2022-08Mileage when problems were reported
86% of the 7 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 22,000 and 25,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Fuel economy and running cost
EPA ratings for each 2017 Mercedes-Benz Metris version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Metris (Cargo Van) RWD | 2.0L 4-cyl | 7-speed automatic | 21 | 24 | 22 | $3,750 |
| Metris (Passenger Van) RWD | 2.0L 4-cyl | 7-speed automatic | 20 | 23 | 22 | $3,750 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 22V482000Jul 7, 2022TiresCovers: Mercedes-Benz Metris 2016–2018
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
- 22V134000Mar 8, 2022Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittingsCovers: Mercedes-Benz Metris 2017–2022
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
- 22V099000Feb 22, 2022Back over prevention › Sensing system › CameraCovers: Mercedes-Benz Metris 2015–2018
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
- 22V066000Feb 8, 2022Service brakes, hydraulic › FluidCovers: Mercedes-Benz Metris 2016–2021
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
- 21V055000Feb 5, 2021Electrical system › SoftwareCovers: Mercedes-Benz Metris 2016–2020, Sprinter 3500 2019–2020, Sprinter 2500 2019–2020 +2 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call…
- 19V715000Oct 8, 2019Electrical system › 12v/24v/48v batteryCovers: Mercedes-Benz Metris 2016–2020
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is…
See all 14 recalls for the 2017 Mercedes-Benz Metris → · Check a VIN at nhtsa.gov/recalls
NHTSA investigations
- PE18002Low Pressure Fuel Supply Hose LeakClosed · Mar 13, 2018
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 57 on record; the latest 10 are shown.
- 11035563Jul 1, 2026Other or unknown. ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may…
- 11034417Jun 8, 2026Body and structure. Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding…
- 11034416Jun 3, 2026Fuel system. OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present…
- 11033163May 7, 2026Fuel system, Other or unknown. Check engine light on and FC P146264 stored in engine and fuel pump control units Complaint Check engine light active and FC P146264 Temp. and pressure sensor B4/15 is stored in Engine control unit…
- 11023982Sep 16, 2025Transmission and drivetrain. Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit…
- 11017558Apr 3, 2025Engine. Check engine light illuminated - Fault code current P04D-B79 The crankcase ventilation system is interrupted. Complaint: Check engine light on. Fault code P04DB79 is current in the engine control…
- 11016430Mar 10, 2025Visibility (wipers, defrost, mirrors). Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity…
- 11014726Feb 12, 2025Fuel system. Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be…
- 11013887Feb 6, 2025Engine. M274 poly-V belt squeaking noises, falls off, not aligned, broken
- 11011223Nov 28, 2024Engine. SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not…
Other model years of the Mercedes-Benz Metris
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2022 | 9 | 8,825 | 5 | — | 21 | — | Not enough data |
| 2020 | 7 | 3,100 | 8 | — | 22 | — | Not enough data |
| 2019 | 9 | 23,000 | 12 | — | 22 | — | Not enough data |
| 2018 | 28 | 12,500 | 10 | — | 22 | 45 · Typical | Rising |
| 2017 | 29 | 25,000 | 14 | — | 22 | 50 · Typical | Rising |
| 2016 | 127 | 19,500 | 13 | — | 22 | 100 · More | Rising |
All Mercedes-Benz Metris model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2017 Mercedes-Benz Metris have?
NHTSA recorded 29 consumer complaints for the 2017 Mercedes-Benz Metris as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2017 Mercedes-Benz Metris is reported most often?
Tires is named most often, in 13 complaints (45% of the total), followed by steering with 5.
Has the 2017 Mercedes-Benz Metris been recalled?
NHTSA lists 14 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2017 Mercedes-Benz Metris get?
The EPA rates the 2017 Mercedes-Benz Metris (Metris (Cargo Van), 2.0L 4-cyl) at 22 mpg combined, 21 city and 24 highway, with an estimated annual fuel cost of $3,750 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2017 Mercedes-Benz Metris reported?
Among the 7 complaints that include a mileage, the median is 25,000 miles and the middle half falls between 22,000 and 25,000 miles; 86% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.