2017 Mercedes-Benz Metris Technical Service Bulletins

57 technical service bulletins (TSBs) are on record for the 2017 Mercedes-Benz Metris. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11035563Jul 1, 2026Other or unknown. ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenance interval shown in vehicle documentation, option coding, sales literature, or the Owner's Manual.
• 11034417Jun 8, 2026Body and structure. Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the door is completely closed Cause There are several reasons that lead to the failure occurring: - Mechanical damage through bending when loading and unloading - Worn contact plates --> After detachment…
• 11034416Jun 3, 2026Fuel system. OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11B300, 11EC00, 15E100, 155700, 162500. Additional events codes may include: 134300, 102200, 163400, 16CE00. In many cases, multiple unrelated faults are stored due to…
• 11033163May 7, 2026Fuel system, Other or unknown. Check engine light on and FC P146264 stored in engine and fuel pump control units Complaint Check engine light active and FC P146264 Temp. and pressure sensor B4/15 is stored in Engine control unit and Fuel pump control unit. Cause Software parameter in Fuel pump control unit. Remedy Update fuel pump control unit (FSCU) to software version A0009024488 A0009030664. Clear fault codes and check for any additional…
• 11023982Sep 16, 2025Transmission and drivetrain. Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54.15-P-057373 is performed before replacing any component parts. After processing and complying with the above document(s): 1. Perform an ignition reset on Y3/8n4…
• 11017558Apr 3, 2025Engine. Check engine light illuminated - Fault code current P04D-B79 The crankcase ventilation system is interrupted. Complaint: Check engine light on. Fault code P04DB79 is current in the engine control module (N3/10). Cause: Open circuit or high resistance to crankcase vent line contact Remedy 1. Check the electrical connector for S208 vent line contact switch. Refer to attached photo of connection location. 2. Ensure…
• 11016430Mar 10, 2025Visibility (wipers, defrost, mirrors). Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with distilled water. Tip: The washer fluid sensor detects the electrical conductivity. If air is present without electrical conductivity between the measuring points…
• 11014726Feb 12, 2025Fuel system. Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless otherwise specified in the gui- ded test. The vehicle continues to operate as designed. Further causes should be investigated if complaint of check engine light is…
• 11013887Feb 6, 2025Engine. M274 poly-V belt squeaking noises, falls off, not aligned, broken
• 11011223Nov 28, 2024Engine. SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set.
• 11009854Oct 25, 2024Transmission and drivetrain. Complaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a result of the change in rotational direction when reversing slowly, it may be the case that this sealing ring is no longer moistened. Squeaking noises may occur as a result of the…
• 11005572Jul 12, 2024Other or unknown. Mercedes-Benz AG, the manufacturer of Mercedes-Benz Vans, has determined that on certain Sprinter and Metris vehicles, the B-pillar certification label might not contain information on the vehicle's rim size, tire size, and cold tire inflation pressure required under FMVSS 110 or, as applicable, FMVSS 120. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no…
• 10240168Jul 13, 2023Steering. Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).
• 10240175Jul 6, 2023Electrical system, Equipment. The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardware for radio control unit (Audio) (N87/15) Modification to hardware for radio control unit (Audio) (N87/15). Note: In isolated cases, the replacement chain is not depicted correctly…
• 10231020Jan 13, 2023Electrical system. Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into the vehicle's CAN network. Such devices can be but are not limited to, remote start modules, CAN blockers, or high idle modules.
• 10230519Dec 19, 2022Back-over prevention (rear camera), Visibility (wipers, defrost, mirrors). (RC)Replace Rear View Camera and Update Software
• 10228811Nov 11, 2022Electrical system, Visibility (wipers, defrost, mirrors). Complaint Camera cover of reversing camera does not fold in (see Picture 01, shown on vehicle with code W65 (Tailgate)). Remedy Note: Do not replace any component parts or carry out any diagnostic work! Model 447.6/7 (Metris) As of the introduction of code FR1 (Rearview camera, non-folding), the folding function of the reversing camera is no longer available (discontinuation of camera cover (KAB) control unit…
• 10224598Sep 7, 2022Equipment, Tires. (RC)Replace Tire Loading Information Label and Inspect Tires
• 10217639Jun 1, 2022Back-over prevention (rear camera), Visibility (wipers, defrost, mirrors)…. (RC)Replace and Update Rear View Camera
• 10212901Apr 1, 2022Fuel system. Check and Replace Fuel Hose Clamps and Hose.
• 10212899Apr 1, 2022Brakes. Brake Fluid Reservoir Mounting.
• 10206636Dec 15, 2021Seat belts. Replace Certain Seatbelts
• 10206074Dec 1, 2021Electrical system. "Audio 30/40 VIS (Garmin) head unit - Con- nection failure with smartphone integration "
• 10205440Nov 3, 2021Equipment, Fuel system. Update Fuel System Control Unit
• 10187793Jan 7, 2021Equipment, Electrical system. Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class (117, 156, 166, 172, 190, 204, 205, 207, 212, 217, 218, 222, 231, 242, 253, 292, and 463 platform), the software for the…
• 10180324Aug 11, 2020Transmission and drivetrain. Propeller Shaft
• 10172503Feb 22, 2020Seats. Seat Base Cover
• 10171649Jan 21, 2020Electrical system. Fault message in instrument cluster "SOS not ready" - SOS button in overhead control panel flashes
• 10170541Dec 17, 2019Seat belts. Seat belt does not roll up correctly
• 10168259Oct 31, 2019Steering. Steering Gear Bolt
• 10168258Oct 31, 2019Seats. Initial NCU - Seat Base Cover
• 10162177May 7, 2019Vehicle speed control. Supplemental Cruise Control Installation Instructions, 447 without Code MS1
• 10160713Apr 10, 2019Equipment, Vehicle speed control. Supplemental Cruise Control Installation Instructions, 447 without Code MS1
• 10160623Apr 4, 2019Exterior lighting. Stress Cracks in the Left and/or Right Headlamp Lenses
• 10143617Jul 3, 2018Body and structure, Transmission and drivetrain. Transmission carrier attachment: Daimler AG, has determined thatin certain Model 447 vehicles, the screw connection of the transmission carrier to the vehicle body may not be tightened with the specified torque.
• 10143615Jun 26, 2018Transmission and drivetrain. Transmission carrier attachment.
• 10143246Jun 26, 2018Transmission and drivetrain. Transmission carrier attachment.
• 10140714May 3, 2018Air bags. Add serial number of installed front passenger airbag to VeDoc.
• 10205186Apr 6, 2018Fuel system, Other or unknown, Engine cooling. Update document with remedy. Newly released purge valve.
• 10124132Oct 27, 2017Equipment. 14CSA23 CSC Announces ?Tech Tips? ? DDCSN
• 10235973Jun 2, 2017Equipment. Recall Campaign bulletin
• 10235975Apr 3, 2017Air bags. Recall Campaign bulletin
• 10235974Apr 3, 2017Equipment, Air bags. Recall Campaign bulletin
• 10136066Jun 15, 2016Seat belts. Seat belt does not retract correctly
• 10136064Jun 10, 2016Body and structure. Noises from sliding door while driving
• 10128744Mar 28, 2016Fuel system. 16TS7 Reman Diesel Particulate Filter Serial Number
• 10235976Feb 12, 2016Air bags, Equipment. Pursuant to Part 579.5, we have no Sprinter or Metris Service and Warranty Bulletins for the month of January, 2017.
• 10124143Oct 31, 2014Equipment. 14TL8 TorcUP? Non-Impacting Torque Tool.
• 10124131Oct 24, 2014Electrical system. 14CSA22 DTNA Chassis Wiring Diagrams
• 10124144Oct 23, 2014Equipment. 14TL9 Special Tool Warranty Program.

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