Recall 19V715000: 2016–2020 Mercedes-Benz Metris
- Report received
- Oct 8, 2019
- Manufacturer
- Daimler Vans USA, LLC
- Potentially affected
- 15,160vehicles
- Model years
- 2016–2020
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Possible consequence
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Remedy
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2016 Mercedes-Benz Metris127 complaints
- 2017 Mercedes-Benz Metris29 complaints
- 2018 Mercedes-Benz Metris28 complaints
- 2019 Mercedes-Benz Metris9 complaints
- 2020 Mercedes-Benz Metris7 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.