2012 Mercedes-Benz ML350 Steering Problems
- Complaints
- 7about this part
- Share
- 11%of 65 total for the year
- Median mileage
- 17,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the steering of the 2012 Mercedes-Benz ML350, 11% of the 65 complaints for this model year. Where a mileage was given, the median is 17,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I am going to uhaul to rent trailer. Uhaul is around 8 miles from my house.after 7 miles of driving on the road suddenly showing error message power steering malfunction refer to operator's manual at that time steering was super super super hard to turn. Immediately I turned on the hazardous lights. Applied full amount of power with my 2 hands turned steering wheel to right to exit the road. Slowly it moved and changed lanes and took vehicle to off the road it took around 5 minutes to off the road. I referred, manual nothing mentioned in manual. Try change mode from power manual, but no luck. …”
NHTSA complaint #10523508, filed 2013-07, 7,845 miles“While traveling at 55mph the steering suddenly felt very stiff and hard to move. Had to apply brakes when it seemed I couldn't negotiate a curve in the road. The steering returned to normal shortly after applying the brakes. The steering problem occurred again in a local shopping center parking lot at slow speed. Returned the car to the dealer service center. They performed a software update and stated they couldn't find any problems with the steering. Within 3 days the problem reappeared at slow speed while steering through barriers entering a local air force base. …”
NHTSA complaint #10542743, filed 2013-09, 18,000 miles“Steering column module is intermittently not working as intended, therefore the blinkers will sometimes not work causing it to be a safety concern if I can not signal where I am going. When looking this issue up online I have seen numerous different forums and posts where people have had the same issue. When I took my vehicle to the dealership they had told me that this is very common with the vehicle I have and they do the fix all of the time, just for the issue to happen yet again later down the road.”
NHTSA complaint #11602716, filed 2024-07“The contact owns a 2012 Mercedes-Benz ML350. While the contact’s wife was driving approximately 30 - 35 MPH, the message Do Not Drive Vehicle was suddenly displayed. The vehicle was taken to a mechanic, and the brake fluid reservoir was topped off. The mechanic was unable to find any leaks. The vehicle was not diagnosed or repaired. The message turned off and was displayed again 4 hours later. The contact was called by his wife, and the vehicle was driven to the residence after the brake fluid reservoir was refilled. The contact stated that a half mile later, the message was displayed again. …”
NHTSA complaint #11749928, filed 2026-07, 122,000 miles“The steering column does not operate properly. The column no longer adjusts positions and more importantly, the turn signals work ad-hoc. When you start the vehicle, the turn signals tend to operate properly; however, after driving for approximately 15 minutes, the turn signals operate sporadically. THIS IS A SAFETY CONCERN as it's impossible to know when the turn signal will operate correctly or not, thus creating a hazard to me and others on the road. …”
NHTSA complaint #11511019, filed 2023-03Related service bulletins
- 11037228Aug 28, 2026Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the…
- 10178745Jul 10, 2020The aluminum bolts of the steering gear housing cover and the aluminum bolts on the powerpack may corrode in corrosion-critical countries where exposed combination with…
- 10056472Jun 20, 2014Xentry (mercedes): after engine has started, several issues occurs, an acoustic warning sounds is heard, the instrument cluster displays warning message power steering…
- 10167002Feb 25, 2014Creaking noise when making vertical or longitudinal adjustment to electrical steering column
- 10167550Jul 18, 2013Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice…
- 10052151Apr 24, 2013Xentry (mercedes): rattling noise coming from the area of the steering column tube system, when driving over rough road and when accelerating or braking, there would be cracking…
- 10050861Oct 14, 2012Mercedes (xentry): due to amine deposits from steering wheel foam, horn plate of steering wheel, short circuited, causing the multifunction buttons, on steering wheel, to be…
- 10046319Aug 9, 2012Xentry (mercedes); electric steering control unit, in some vehicles, has implausible fault entry due to software needing updating. Models ml 350. No model years listed.
- 10044181Mar 12, 2012Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. No model years given. Also included models 168 and 172.
- 10041649Aug 1, 2011Mercedes: the harness connection on the electric power steering rack should be checked and if necessary be replaced.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2015 | 4 | 8% |
| 2014 | 4 | 6% |
| 2013 | 4 | 7% |
| 2012 | 7 | 11% |
| 2010 | 4 | 4% |
| 2009 | 1 | 1% |
| 2008 | 24 | 36% |
| 2007 | 8 | 10% |
| 2006 | 16 | 9% |
| 2005 | 6 | 26% |
| 2004 | 6 | 17% |
| 2003 | 11 | 44% |
Other parts of the 2012 Mercedes-Benz ML350
21 complaintsFuel system
16 complaintsElectrical system
11 complaintsExterior lighting
9 complaintsTransmission and drivetrain
6 complaintsLane departure
4 complaintsBrakes
3 complaintsSeat belts
3 complaintsBody and structure
3 complaintsAir bags
2 complaintsEngine cooling
2 complaintsOther or unknown
2 complaints
← All problems reported for the 2012 Mercedes-Benz ML350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology