2023 Mercedes-Benz S 580 Technical Service Bulletins

308 technical service bulletins (TSBs) are on record for the 2023 Mercedes-Benz S 580. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11017516Apr 11, 2025Steering, Electrical system. Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the hand detection control unit, the contacts and the steering wheel harness. Remedy Test Procedure: Perform an initial quick test with freeze frame data.
• 11017037Apr 7, 2025Electrical system. Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a speed limit ("- -"). • Flashing when current vehicle speed is under speed limit. • Flashing between US speed limit symbol and European speed limit symbol. Cause Under Investigation Remedy Under investigation. One option is to turn off…
• 11017024Apr 7, 2025Electrical system. Complaint The last settings for the Augmented Reality Head-up Display (AR HUD) may not always be saved and the settings are reset to the default state. Cause Instrument Cluster control unit (N133/1) software Remedy Update the Instrument Cluster control unit (N133/1) software.
• 11017077Apr 4, 2025Electrical system. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the SCN coding of the electronic ignition control unit does not correspond to the latest production specifications. As a result, a red battery warning message could inadvertently display on the instrument cluster. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will perform an SCN…
• 11016226Mar 31, 2025Electrical system, Visibility (wipers, defrost, mirrors). Complaint The last settings for the Augmented Reality Head-up Display (AR HUD) may not always be saved and the settings are reset to the default state. Cause Instrument Cluster control unit (N133/1) software Remedy Update the Instrument Cluster control unit (N133/1) software.
• 11016153Mar 28, 2025Electrical system, Transmission and drivetrain. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the powertrain control unit software does not correspond to current production specifications. Consequently, there is a risk that the 48V battery may not charge due to an implausible state-of-charge in the powertrain control unit. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer…
• 11016039Mar 27, 2025Electrical system, Transmission and drivetrain. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2023 – 2025 S-Class (223 platforms) vehicles, a fault code would not be cleared and persist in the permanent memory (Mode$0A) of Drivetrain Control Unit along with the illumination of the check engine Malfunction Indicator Lamp (MIL) due to a repair of the starter line after a break/failure. This issue has…
• 11016043Mar 24, 2025Transmission and drivetrain. Complaint A clicking/ticking/taping noise from underneath the vehicle with engine off during ECO stop event or after parking See video for example Cause Noise originates within the transmission valvebody Remedy Take a video from underneath vehicle recording the noise Pull EEPROM data, Inital Quick Test, and Control Unit Log Please open a TIPs case providing all data to assess next steps.
• 11016038Mar 21, 2025Electrical system. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the software for the airbag control unit does not correspond to the latest series production configuration. The airbag control unit will be updated to improve the vehicle charging functionality during future OTA updates. MBUSA will conduct an OTA service campaign.
• 11015626Mar 13, 2025Electrical system, Transmission and drivetrain. Complaint - Engine diagnosis indicator lamp (MIL) lights up. - Current and saved fault code in DCCU and powertrain control unit (PTCU): P2E9873 The position sensor of the external socket flap of the vehicle socket (direct current) indicates an electrical fault. The actuator does not open. - The vehicle starts or charges normally and without any problems. Cause Software in the control unit "N116/5 - DC…
• 11015571Mar 11, 2025Exterior lighting, Electrical system. Complaint If a door is opened, the color of the footwell lamp under the front seats on one of the two sides does not change to white. It may therefore be the case that the rear left footwell lamp is illuminated in white and the rear right footwell lamp is illuminated in blue, as shown in the example picture in the attachment. The right thing would be for the color of the above-mentioned footwell lamp to change to…
• 11015570Mar 11, 2025Body and structure, Electrical system, Exterior lighting. Complaint The overhead control panel can have various complaints, e.g.: • Failure of overhead control panel lighting • Failure of sliding sunroof actuation • Failure of interior temperature sensor • etc. Cause Overhead control panel complaints can be caused by an obsolete software release. Remedy *** It is not necessary to replace the overhead control panel *** Before updating the software of the overhead control…
• 11015564Mar 11, 2025Body and structure. Complaint A) Wind noise in area of rear edge of rear fixed element of panoramic sliding sunroof (EPC item 78/150/550) at speeds over approx. 75mph (Picture I) B) Wind noise in area of rear edge of rear fixed element of panoramic sliding sunroof (EPC item 78/150/550) at speeds over approx. 120mph (Picture I) Cause Below are potential causes for the complaint.
• 11015630Mar 10, 2025Visibility (wipers, defrost, mirrors), Electrical system. Complaint No airflow or ventilation from the rear blower regardless of input from rear controller, tablet or front MBUX controls. Functions do work with XENTRY and there may or may not be faults stored. Cause SW error in N10/6*1 Remedy Perform SCN coding of N10/6*1.
• 11015627Mar 10, 2025Electrical system, Exterior lighting. Complaint The luggage compartment lighting switches off and back on erratically if the tailgate is opened with the ignition switched off. Cause The problem was caused by a software error in the control unit N10/8 (Rear SAM). Remedy Software update to the control unit N10/8 (Rear SAM - Signal acquisition and actuation module rear control unit).
• 11015617Mar 10, 2025Body and structure, Electrical system. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead. This reduces the likelihood of the button…
• 11015614Mar 10, 2025Suspension. Complaint A squeaking noise comes from the electric power steering; see video with example. Cause Toothed rack in the area of the screw drive of the electric power steering needs additional grease. Remedy 1. Lift the vehicle and remove the center engine compartment lining; for basic data, see WIS AR61.20-P-1105S 2. Loosen the bellows of the electric power steering on the right of the steering gear and slide outward…
• 11015667Mar 8, 2025Electrical system. Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles. The software for the communication module does not correspond to the latest series production configuration. The communication module will receive an OTA update. The update is downloaded and installed in the background. During installation, the system can be used without restrictions. The new…
• 11015663Mar 7, 2025Electrical system. Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the communication software does not correspond with the latest series production configuration. The communication module will receive an OTA update which includes quality-enhancing optimizations and improves the system stability and accessibility of Mercedes me services. The update is downloaded and…
• 11015640Mar 5, 2025Electrical system. Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21)…
• 11015545Mar 4, 2025Engine. Complaint Check engine light illuminated Fault code present in MRG3 control unit P22C800 or P22C900 - The valve of the exhaust gas turbocharger is jammed. Cause Check valve in charge air pipe jammed. Remedy Replaced charge air line with check valve.
• 11014612Feb 28, 2025Other or unknown. Update Digital Operator's Manual. 1. Connect XENTRY Diagnosis. 2. Update Digital Operator's Manual. To do this, select menu item "Quick test view . A26/17 - MBUX multimedia system (head unit) . Adaptations . Control unit update . Updating of the control unit software". Then follow the user guidance in XENTRY Diagnosis. The Digital Operator's Manuals are downloaded automatically via Retail Data Storage to XENTRY…
• 11014610Feb 25, 2025Electrical system, Back-over prevention (rear camera). Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unless further assistance is needed outside of this document.
• 11014402Feb 21, 2025Fuel system. Complaint Customer-perceived problem: • Fuel gauge reading implausible • MIL ON (market-dependent) N118/3 Fault codes in control units FSCM_GEN4/5/6 • For these fault codes, the tests contained in XENTRY must be carried out P046109 / P206609 / P13E600 • For these fault codes, the connector couplings/wiring harness routing must be checked for damage P206600 / P046100 Cause Various Remedy Carry out XENTRY tests for…
• 11014398Feb 20, 2025Other or unknown. Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster quick reference. • Platform to baumuster quick reference.
• 11014255Feb 12, 2025Visibility (wipers, defrost, mirrors), Electrical system. Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unless further assistance is needed outside of this document. Conditions Instrument Cluster Message: "Park Assist Inoperative" and B223263 with Bosch-ID C259; A+S (Active and Stored) and B223255 with Bosch-ID 1B5D; A+S (Active and Stored)…
• 11014412Feb 3, 2025Brakes. Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and driving styles. Please refer to the Operator's Manual for further information such as care and maintenance instructions (washing vehicle directly after heavy use and…
• 11013996Feb 3, 2025Lane departure, Forward collision avoidance, Electrical system. Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the hand detection control unit, the contacts and the steering wheel harness. Remedy Test Procedure: Perform an initial quick test with freeze frame data.
• 11013190Jan 29, 2025Electrical system. Complaint For the potentially affected vehicles, excessively high aging of the battery was calculated at cold battery temperatures (<50°F) and the MIL activated accordingly, even though there is no corresponding high level of aging physically. In this regard, the fault code P0A7F00 "The age limit of the hybrid/high-voltage battery module has been reached" is displayed in the N127 PTCU control unit and/or A66…
• 11013869Jan 28, 2025Electrical system. Please visit an authorized Mercedes-Benz dealer where they will check the wiring of the lens hood of the multifunction camera and replace it if necessary. This repair is free of charge. Please schedule an appointment by contacting the MBUSA Customer Care Center at 1-800-367-6372, or locate your nearest dealer using the QR code and “Find a Dealer” section on the website.
• 11013183Jan 28, 2025Suspension. Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements. Sound file attached for comparison. NOTE: Steering functionality is not affected. For 192 and 232: Only affects vehicles in the below FIN range. FIN range up to: Model series 192: xxx xxx xx 002 876 Model series 232: xxx xxx xx 022 312 Cause Contact area between wheel bearing and steering knuckle.
• 11013192Jan 24, 2025Body and structure. Complaint Fuel door may require several attempts to open. Please note that if the complaint "Fuel filler flap not opening" occurs, it is important to check the fuel filler flap before replacing the central locking actuator. For gasoline hybrid vehicles where the fuel filler flap fails to open or does so but slowly, observe the document "Fuel filler flap fails to open or does so but slowly on plug-in HYBRID gasoline…
• 11013186Jan 24, 2025Exterior lighting. Complaint - Digital light pop-up messages (warnings, notes, spotlight and dyn. low beam) appear in the instrument cluster (picture in attachment), even though the same digital light settings are stored in all MBUX profiles Note: The pop-up messages are intended to indicate different settings when changing MBUX profiles Cause - ECU software Remedy - Reset MBUX to manufacturer default settings. Software update…
• 11013079Jan 19, 2025Transmission and drivetrain. Complaint If TRANSMISSION 725.1 (9G TRONIC FACELIFT) exhibits any "shift quality" problem symptoms, various optimized diagnosis procedures are available to you for selected vehicle model series with STAR3 architecture, Cause Various Remedy Despite this, the problem shift mechanism should be verified with XENTRY in the presence of the customer as a preparatory measure.
• 11013081Jan 18, 2025Brakes. Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and driving styles. Please refer to the Operator's Manual for further information such as care and maintenance instructions (washing vehicle directly after heavy use and…
• 11013175Jan 17, 2025Engine. Complaint The customer complains of a check engine light (CEL) on. May also complain of the engine running roughly and/or a loss of power. Cause Multiple Causes Remedy Please see the document "Remedy Instructions" in attachments. For MY19-24 G63 there may be an alternate solution available, please reference LI07.61-P-076755 before performing the steps in this LI for MY19-24 G63 vehicles.
• 11013298Jan 16, 2025Transmission and drivetrain. Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to micromovement in the connection between the wheel bearing inner race and the joint housing of the…
• 11012904Jan 16, 2025Brakes. Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and driving styles. Please refer to the Operator's Manual for further information such as care and maintenance instructions (washing vehicle directly after heavy use and…
• 11013332Jan 15, 2025Transmission and drivetrain. Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to cracking of the microweld between the wheel bearing inner race and the…
• 11013187Jan 15, 2025Electrical system. Complaint Station logos are no longer displayed in the radio after updating or SCN coding the A26/17 head unit. Cause Without active navigation (code 365), MBUX cannot assign and install the regional database of the station logos. Remedy There is no remedy available. The function is not supported and therefore considered normal operation.
• 11012836Jan 10, 2025Electrical system. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-25 C-Class, CLA, EQB, AMG GT, EQE, EQS, G-CLASS, GLB, GLC, GLE, GLS, S-CLASS, AMG SL (206, 118, 243, 290, 192, 294, 295, 296, 297, 465, 247, 254, 167, 223, and 232 platform) vehicles, the MBUX multimedia system does not correspond with the latest series production configuration. The MBUX multimedia system control unit…
• 11012789Jan 9, 2025Exterior lighting, Visibility (wipers, defrost, mirrors), Electrical system. Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unless further assistance is needed outside of this document. Conditions Instrument Cluster Message: "Park Assist Inoperative" and B223263 with Bosch-ID C259; A+S (Active and Stored) and B223255 with Bosch-ID 1B5D; A+S (Active and Stored)…
• 11012808Jan 8, 2025Air bags. Complaint Electrical fault on rear airbag/window airbag. SRS indicator light on in instrument cluster. Cause Contact problems that may create a short circuit between the pins or to the vehicle ground Remedy Connect and disconnect the affected airbag five times Then the squib must be carefully blown out with dry compressed air. Important: There may be no mechanical contact! If fault is not rectified: Please measure…
• 11012802Jan 8, 2025Steering. Complaint Play noticeable in the height adjustment of the steering column. See arrow direction in attached pictures. Cause Slipped thrust bearing ring on the height adjustment. Remedy Install repair kit for height adjustment of the steering column. For tightening torque, see attachment.
• 11012782Jan 7, 2025Electrical system. Complaint For the potentially affected vehicles, excessively high aging of the battery was calculated at cold battery temperatures (<50°F) and the MIL activated accordingly, even though there is no corresponding high level of aging physically. In this regard, the fault code P0A7F00 "The age limit of the hybrid/high-voltage battery module has been reached" is displayed in the N127 PTCU control unit and/or A66…
• 11012806Jan 6, 2025Electrical system, Lane departure. Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the hand detection control unit, the contacts and the steering wheel harness. Remedy Test Procedure: Perform an initial quick test with freeze frame data.
• 11012787Jan 3, 2025Electrical system. Complaint The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is displayed as being in the middle of the ocean. Note: In the quick test, no relevant DTC is displayed for this. Cause The GNSS antenna is not correctly inserted at the GNSS connection (see picture in the attachment) in the head unit (A26/17). Remedy Insert the connector into the GNSS connection and ensure…
• 11012123Dec 20, 2024Electrical system. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 S-Class (223 platform) vehicles, the lens hood of the multifunction camera may not correspond to current production specifications. The polarity of the wires in the connector housing for the lens hood may be switched. As a consequence, the multifunction camera view may be reduced and a “camera view restricted”…
• 11012056Dec 19, 2024Engine. Complaint Check engine light illuminated Fault code present in MRG3 control unit P22C900 - The valve of the exhaust gas turbocharger is jammed closed. Cause Check valve in charge air pipe jammed closed. Remedy Replaced charge air line with check valve.
• 11012055Dec 19, 2024Engine. Complaint Low engine oil level warning. Engine oil leak under vehicle. Cause Rear crankshaft radial seal rolled during installation Remedy -Check for external oil leak with visual inspection. -Remove inspection cover on left side of transmission and check for oil in bell housing. -If oil is found in bell housing, remove transmission and determine location of leak. Replace rear crankshaft sealing ring if found…

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