2004 Mercedes-Benz S Class Problems
- Complaints
- 15filed with NHTSA
- Median mileage
- 38,388miles, 12 complaints with mileage
- Recalls
- 4campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Sources: NHTSA records for the 2004 Mercedes-Benz S Class (complaints, recalls, investigations). Report an error
NHTSA recorded 15 consumer complaints for the 2004 Mercedes-Benz S Class. The part named most often is electrical system, with 3 complaints (20% of the total), followed by transmission and drivetrain (3) and air bags (2). 12 of the complaints include a mileage, and 58% of those were filed for vehicles with under 50,000 miles; the median is 38,388 miles. Of all complaints, 1 involved a crash, 1 a fire, 1 an injury, according to the filers. NHTSA lists 4 recall campaigns and 13 technical service bulletins for this model year. Electrical system complaints overlap with 1 recall campaign filed under the same part. Transmission and drivetrain complaints overlap with 3 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system3 20%
- Air bags2 13%
- Suspension2 13%
- Brakes1 6.7%
- Seat belts1 6.7%
- Steering1 6.7%
- Body and structure1 6.7%
- Tires1 6.7%
Also reported: Wheels (1).
Example complaints
Electrical system: “A complete shutdown of the electrical system occurred after a rain. As a result I am unable to drive the car. Mercedes authorized mechanic cites air intake at blower intake area was inverted at installation from the factory . The car is in process of being repaired. A complete overhaul of the electrical system will have to be performed. The mercedes dealer calls it water intrusion .”
NHTSA complaint #10228707, filed 2008-05, 37,823 milesTransmission and drivetrain: “2 weeks ago the shifter on the car started to get harder and harder to get out of park. Last week the car's shifter was stuck in park position and does not move. I had to tow the car to a mechanic and they have to replace the whole shifter.”
NHTSA complaint #10345601, filed 2010-07, 72,568 milesAir bags: “Consumer's vehicle was rear ended by another vehicle while driving at 50 MPH while stopping at a traffic light. Upon impact, none of the frontal air bag deployed. Driver sustained a sprained hip, and a swollen knee. The insurance adjuster indicated that the front sensor wasn't hit upon impact and that was the reason why the air bag didn't deploy. Vehicle was totaled.”
NHTSA complaint #10087121, filed 2004-08Suspension: “The front suspension falls down during cold weather, causing the front of the vehicle to sink down on the wheels. A warning light turns on informing the driver to stop the vehicle. Manufacturer was contacted by owner.”
NHTSA complaint #10109231, filed 2005-01Mileage when problems were reported
58% of the 12 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 11,693 and 68,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Recalls and investigations
- 08V303000Jul 7, 2008Electrical systemCovers: Mercedes-Benz S Class 2004, SLK 2005–2009, E Class 2003–2006 +13 more
Mercedes-benz is recalling my 2006-2008 m-class, r-class, my 2005-2009 slk-class, my 2005-2008 c-class, my 2003-2004 and 2006-2008 clk-class, my 2003-2008 e-class, my 2004 and 2008 cl-class, my 2008 cls-class, my 2004 and 2007-2008 s-class, my 2003 g-class…
- 07V263000Jun 12, 2007SuspensionCovers: Mercedes-Benz S Class 2000–2004, CL Class 2000–2004
On certain vehicles, corrosion may occur in the inner steel portions of the active body control's (abc) high pressure distribution hose due to extensive exposure to humidity causing deterioration of the hose.
- 06V028000Feb 2, 2006Interior lightingCovers: Mercedes-Benz S Class 2000–2002, 2004–2005, CL Class 2000–2002, 2004–2005
On certain vehicles, the instrument cluster is experiencing electrical malfunctions. The instrument cluster contains gauges and indicators that must be illuminated whenever the vehicle is in operation.
- 04V285000Jun 9, 2004Latches/locks/linkages › Trunk lid › LockCovers: Mercedes-Benz S Class 2003–2004, CL Class 2003–2004
On certain vehicles, the trunk lid springs could fail in the closed trunk lid position.
Recall details for the 2004 Mercedes-Benz S Class → · Check a VIN at nhtsa.gov/recalls
NHTSA investigations
- PE07042Air suspension system failureClosed · Aug 14, 2007
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 13 on record; the latest 10 are shown.
- 10136035Jun 23, 2014Visibility (wipers, defrost, mirrors). Complaints about poor wiping effect of winshield wiper
- 10030939Jul 31, 2009Brakes. Mercedes: parktronic intermittently not functioning. The function works again after a short time or distance. When the foot operated parking brake is applied, the parktronic system is deactivated…
- 10030929Jun 15, 2009Brakes. Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. Once the corrosion protection is…
- 10025845Jul 28, 2008Exterior lighting. Mercedes benz: water in tail lamp housing on either right side or left side.
- 10019822Jan 1, 2007Transmission and drivetrain. Inspect transmission pilot bushing at electrochydraulic unit and replace if necessary. The transmission pilot bushing may have been installed on the control units with non-tempered sealing rings…
- 10018931Dec 13, 2005Transmission and drivetrain. Learning in selection range sensor not possible after ehs replacement.
- 10018833Dec 1, 2005Engine cooling. Inspect catalytic converter, replace if necessary, due to the steel material used to manufacture the catalytic converter housing did not meet din specifications and could lead to a noise complaint.
- 10012831Apr 5, 2005Equipment. Comand head unit hangs at the star symbol when booting up. *tt updated
- 10014593Mar 30, 2005Equipment. Comand head unit disc drive malfunctions at low temperatures. Various models including mercedes-benz model 215, and 220 2004 and 2005.
- 10014583Mar 16, 2005Visibility (wipers, defrost, mirrors). Seal between exterior rear view mirror housing and door.
Other model years of the Mercedes-Benz S Class
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2004 | 15 | 38,388 | 4 | — | — | — | Stable |
| 2003 | 28 | 55,000 | 2 | — | — | Not compared (before 2008) | Stable |
| 2002 | 48 | 78,139 | 2 | — | — | Not compared (before 2008) | Stable |
| 2001 | 36 | 96,000 | 5 | — | — | Not compared (before 2008) | Stable |
| 2000 | 81 | 84,000 | 5 | — | — | Not compared (before 2008) | Stable |
| 1999 | 9 | 96,500 | 0 | — | — | — | Not enough data |
| 1996 | 6 | 121,000 | 1 | — | — | — | Not enough data |
| 1995 | 27 | 130,500 | 0 | — | — | Not compared (before 2008) | Stable |
| 1994 | 12 | 129,750 | 0 | — | — | — | Not enough data |
All Mercedes-Benz S Class model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2004 Mercedes-Benz S Class have?
NHTSA recorded 15 consumer complaints for the 2004 Mercedes-Benz S Class as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2004 Mercedes-Benz S Class is reported most often?
Electrical system is named most often, in 3 complaints (20% of the total), followed by transmission and drivetrain with 3.
Has the 2004 Mercedes-Benz S Class been recalled?
NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2004 Mercedes-Benz S Class reported?
Among the 12 complaints that include a mileage, the median is 38,388 miles and the middle half falls between 11,693 and 68,000 miles; 58% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.