2011 Mercedes-Benz S400 Problems
- Complaints
- 5filed with NHTSA
- Median mileage
- 93,500miles, 4 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 21 mpgcombined, 3.5L 6-cyl · hybrid RWD · 19 city / 25 hwy
Sources: NHTSA records for the 2011 Mercedes-Benz S400 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 5 consumer complaints for the 2011 Mercedes-Benz S400. The part named most often is electrical system, with 2 complaints (40% of the total), followed by engine (2) and fuel system (1). 4 of the complaints include a mileage, and 25% of those were filed for vehicles with under 50,000 miles; the median is 93,500 miles. NHTSA lists 2 recall campaigns and 67 technical service bulletins for this model year. Electrical system complaints overlap with 19 technical service bulletins filed under the same part. Engine complaints overlap with 4 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system2 40%
- Engine2 40%
- Fuel system1 20%
- Suspension1 20%
- Wheels1 20%
Example complaints
Fuel system: “I bought a 2011 MB S400 last year. Everything was good till 3 months ago. I smelled a very bad gas leak one day and it gets worse after I fuel my thank. Nobody wants to seat my car after I buy a gas. I realized there is a gas on my driveway under my passenger seat. When I googled it, there is a recall for MB W221 for 2011 models because of the Fuel Filter parts problem. It's not designed for the heat. Somehow, some 2011 s are not part of this recall, and MB doesn't stand on their car even have the same problem. …”
NHTSA complaint #11524808, filed 2023-06Mileage when problems were reported
25% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 65,000 and 122,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Fuel economy and running cost
EPA ratings for each 2011 Mercedes-Benz S400 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| S400 Hybrid RWD | 3.5L 6-cyl · hybrid | 7-speed automatic | 19 | 25 | 21 | $3,900 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 12V557000Dec 3, 2012Fuel system, gasolineCovers: Mercedes-Benz S400 2011–2012, C300 2011–2012, E350 2011–2012 +5 more
Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity…
- 11V493000Oct 3, 2011Tires › Pressure monitoring and regulating systemsCovers: Mercedes-Benz S400 2011–2012, S550 2011–2012, S63 2011–2012 +2 more
Mercedes-Benz USA, LLC (Mercedes Benz) is recalling certain model year 2011-2012 S550, S550 CGI, S63, S600 Bi-Turbo, S65 AMG, S550 4-Matic, and S550 CGI 4-Matic and S400 Hybrid vehicles manufactured from March 3, 2011, through July 30, 2011, for failing to…
Recall details for the 2011 Mercedes-Benz S400 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 67 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11033185May 26, 2026Electrical system. Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster.
- 11032875May 19, 2026Visibility (wipers, defrost, mirrors). Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely…
- 11031580Apr 16, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11029959Mar 9, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11029062Feb 25, 2026Exterior lighting. Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging…
- 11029025Feb 24, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
Other model years of the Mercedes-Benz S400
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2011 | 5 | 93,500 | 2 | — | 21 | — | Not enough data |
| 2010 | 16 | 69,000 | 0 | — | 21 | — | Falling |
All Mercedes-Benz S400 model years
Frequently asked questions
How many NHTSA complaints does the 2011 Mercedes-Benz S400 have?
NHTSA recorded 5 consumer complaints for the 2011 Mercedes-Benz S400 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2011 Mercedes-Benz S400 is reported most often?
Electrical system is named most often, in 2 complaints (40% of the total), followed by engine with 2.
Has the 2011 Mercedes-Benz S400 been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2011 Mercedes-Benz S400 get?
The EPA rates the 2011 Mercedes-Benz S400 (S400 Hybrid, 3.5L 6-cyl · hybrid) at 21 mpg combined, 19 city and 25 highway, with an estimated annual fuel cost of $3,900 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2011 Mercedes-Benz S400 reported?
Among the 4 complaints that include a mileage, the median is 93,500 miles and the middle half falls between 65,000 and 122,000 miles; 25% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.