2002 Mercedes-Benz S500 Electrical system Problems
- Complaints
- 14about this part
- Share
- 56%of 25 total for the year
- Median mileage
- 73,963miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the electrical system of the 2002 Mercedes-Benz S500, 56% of the 25 complaints for this model year. Where a mileage was given, the median is 73,963 miles. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The instrument cluster in the company car I am driving which is a 2002 mercedes benz model S500 just recently went out completely. I have taken the car in to be repaired and a new fuse was put in and it blew within an hour. I have called mercedes benz directly and they said that the recall 06v028000 does not apply to me. I also called the fletcher jones motorcar dealership and they said the same thing. Both the dealership and mercedes benz refuse to replace the instrument cluster modules based on the safety recall 06v028000. …”
NHTSA complaint #10241600, filed 2008-09, 81,640 miles“Mercedes benz 2002 s430: tele aid sos system malfunction causing vital information on auto to be denied while vehicle is moving. No way to reset. Must go to auto dealer to correct. Dealer will charge to investigate and correct.”
NHTSA complaint #10254952, filed 2009-01, 51,000 miles“Dt: the contact stated when pressing the accelerator pedal there was a three second delay. The vehicle would accelerate suddenly. The delay progressively became worse while driving and eventually the vehicle would not respond at all. The dealership determined the gas pedal needed to be replaced. The vehicle locked in park; it was towed to the dealership. The dealership replaced the gear selector housing. The gear would not come out of park. Updated 021/21/06.”
NHTSA complaint #10147652, filed 2006-01, 66,286 miles“I owned 2002 mercedes model s430. About 6 months ago I noticed my car dropped lower to the tires as I started, then I turn it off and back on for the car to function normally. Now, for past 2 weeks the problem has come back and acted very often. I also talked to few friends and they said other vehicles with same model are experiencing same problem. Is this a recall from mercedes to correct the problem yet. I like to know a little bit more info on this problem and how to correct it.”
NHTSA complaint #10383008, filed 2011-02“The contact owns a 2002 mercedes benz S500. While driving approximately 60 MPH, the instrument panel failed. The contact stated that this was a recurring failure. The vehicle was driven to an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 120,000. Updated 8/21/15 updated 10/26/2017”
NHTSA complaint #10726615, filed 2015-06, 120,000 milesRelated service bulletins
- 11015640Mar 5, 2025Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party…
- 11008091Sep 28, 2024Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party…
- 10186141Dec 10, 2020NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
- 10135604Mar 31, 2015Vehicle cannot be opened via Keyless-Go and radio remote control
- 10205233Aug 5, 2013Mobile phone cotacts are not transferred completely.
- 10037986Dec 8, 2010Mercedes benz- when doing a software update the update fails and the tuner goes to boot mode.
- 10016687Mar 31, 2009Abc visit workshop displayed in instrument cluster and hydraulic fluid leakage. *tt updated 5/14/09. Models 215, 220 and 230. Model years unknown.
- 10028665Jan 7, 2009Mercedes: warning message right low beam- check bulb; or left low beam-check bulb in instrument cluster. Due to the fact that the xenon burner may not be ignited on first attempt…
- 10028627Dec 15, 2008Mercedes: display in instrument cluster "air suspension" or "abc service required" is displayed in the instrument cluster, the engine wiring harness may have been damaged by the…
Electrical system: other model years
Other parts of the 2002 Mercedes-Benz S500
6 complaintsInterior lighting
4 complaintsEngine cooling
2 complaintsTransmission and drivetrain
2 complaintsAir bags
1 complaintsEngine
1 complaintsEquipment
1 complaintsOther or unknown
1 complaintsVehicle speed control
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2002 Mercedes-Benz S500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology