2015 Mercedes-Benz S550 Air bags Problems

“My wife was driving my 2015 mercedes benz s-550 on the 14th of august, 2019. She had stopped at a red light and when it turned green crossed a 6 lane intersection. She was moving through the intersection when she was hit by a vw passet who ran the red light at an estimated 40 to 50 MPH. The passet hit dead center on the b pillar between the doors on the passenger side of the mercedes. All air curtains and a rear seat air bag deployed on the unoccupied passenger side of the car, none deployed to protect driver's head abeam the b pillar.. …”

“The contact owns a 2015 Mercedes-Benz S550. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, with the message Front Drivers Air Bag Malfunction - Service Required displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V177000 (ELECTRICAL SYSTEM, AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. …”

“The contact owns a 2015 mercedes benz S550. While driving at 40 MPH, the contact was involved in a front end collision with another vehicle. The air bags partially deployed and the seat belt did not tighten. A police report was filed. The contact sustained bulging disc and severe nerve damage to the left hand and legs. The contact was recommended to have surgery for the nerve damage. The contact's mother suffered bruising and a concussion. Both occupants received medical attention. The vehicle was towed to a body shop and was deemed repairable. It was unknown if a dealer was contacted. …”

“New vehicle (from mercedes of encino) was being driven in a test drive. Eb on burbank bl-speed limit 50mph--in center lane of 3 eb- mbz salesman reached across driver and set cruise at 40mph and encouraged driver to test the collision prevention system---traffic ahead was stopped at light---salesman continued to tell driver to not apply brakes--driver did not apply brakes---collision avoidance system failed--seat belt tensioners failed---air bags did not deploy when S550 collided with rear of stopped vehicle (eclass mbz) at approx 40mph. …”