2015 Mercedes-Benz S550 Seat belts Problems

“My wife installed a baby car seat in rear passenger seat. When I unbuckle to clean up the seat, seat belts were jammed and locked. I took it to the dealer and they quoted over 1200$ just for seat belt replacement.”

“My wife was driving my 2015 mercedes benz s-550 on the 14th of august, 2019. She had stopped at a red light and when it turned green crossed a 6 lane intersection. She was moving through the intersection when she was hit by a vw passet who ran the red light at an estimated 40 to 50 MPH. The passet hit dead center on the b pillar between the doors on the passenger side of the mercedes. All air curtains and a rear seat air bag deployed on the unoccupied passenger side of the car, none deployed to protect driver's head abeam the b pillar.. …”

“The contact owns a 2015 Mercedes-Benz S550. The contact stated that the rear driver's side seat belt was inoperable. The contact stated that the seat belt failed to retract as designed. The vehicle was taken to the dealer where it was diagnosed with a failed seat belt retractor. The contact was informed that the seat belt retractor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.”

“The contact owns a 2015 mercedes benz S550. While driving at 40 MPH, the contact was involved in a front end collision with another vehicle. The air bags partially deployed and the seat belt did not tighten. A police report was filed. The contact sustained bulging disc and severe nerve damage to the left hand and legs. The contact was recommended to have surgery for the nerve damage. The contact's mother suffered bruising and a concussion. Both occupants received medical attention. The vehicle was towed to a body shop and was deemed repairable. It was unknown if a dealer was contacted. …”