2022 Mercedes-Benz Sprinter 3500 Technical Service Bulletins

91 technical service bulletins (TSBs) are on record for the 2022 Mercedes-Benz Sprinter 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11013889Feb 6, 2025Engine. Vehicles with SCR Generation 4: SCR/AdBlue warning message cannot be reset (P13DF00)
• 11014728Feb 4, 2025Fuel system. Complaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes rela- ted to the AdBlue tank: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction of the AdBlue fill level sensor; the signal is absent. P300494: The quality of the AdBlue is insufficient. Cause A. The software for the AdBlue (SCR) control unit…
• 11013593Feb 4, 2025Engine. Check engine light or Adblue warning with fault codes P206B31, P203B31, or P300494 when outside temperatures are below 32 degrees Fahrenheit
• 11011223Nov 28, 2024Engine. SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set.
• 11009854Oct 25, 2024Transmission and drivetrain. Complaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a result of the change in rotational direction when reversing slowly, it may be the case that this sealing ring is no longer moistened. Squeaking noises may occur as a result of the…
• 11009856Oct 17, 2024Other or unknown. Complaint: Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28). Cause: This subject is currently being analyzed for all 907s equipped with the OM642 engine. Follow the instructions related to this subject to collect information about your vehicle. After completing the checks, please open a TIPS case and…
• 11008717Sep 25, 2024Other or unknown. Complaint Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28). Cause This subject is currently being analyzed for all 907s equipped with the OM642 engine. Follow the instructions related to this subject to collect information about your vehicle. After completing the checks, please open a TIPS case and…
• 11005575Jul 14, 2024Electrical system. Complaint T57 Electric step inoperative with warning on cluster. Cause Possible damage to end position sensors.
• 11005574Jul 5, 2024Body and structure. Complaint Front door collides with fender. Cause Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded connection of the door holder.
• 11003187Jun 27, 2024Other or unknown. Mercedes-Benz AG, the manufacturer of Mercedes-Benz Vans, has determined that on certain Sprinter and Metris vehicles, the B-pillar certification label might not contain information on the vehicle's rim size, tire size, and cold tire inflation pressure required under FMVSS 110 or, as applicable, FMVSS 120. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no…
• 11001114May 24, 2024Engine. Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document…
• 11001110May 8, 2024Body and structure. Complaint: Front door collides with fender. Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded connection of the door holder. Remedy: 1. In the event of damage to be claimed under warranty, please follow warranty guidelines 10.11.1 (see note) 2.
• 10253244Mar 1, 2024Transmission and drivetrain. Propeller Shaft Check Strap on the crossmember may not have been installed.
• 10251090Jan 18, 2024Body and structure. Check Par????on Wall Bolts
• 10251085Jan 3, 2024Body and structure. Check patrition Wall Bolts
• 10249333Dec 13, 2023Visibility (wipers, defrost, mirrors), Body and structure. Mercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windows to the vehicle body might be impaired. As a result, a loosening or detachment of the windows cannot be ruled out over the vehicle's lifetime, which could increase the risk of…
• 10249332Dec 13, 2023Visibility (wipers, defrost, mirrors), Body and structure. Mercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windows to the vehicle body might be impaired. As a result, a loosening or detachment of the windows cannot be ruled out over the vehicle's lifetime, which could increase the risk of…
• 10246041Oct 12, 2023Equipment. Please see the atached documents related to the campaign listed above.
• 10246043Oct 3, 2023Equipment. Please see the atached documents related to the campaign listed above.
• 10240168Jul 13, 2023Steering. Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).
• 10241385Jul 5, 2023Fuel system. Replace Fuel Delivery Module.
• 10233787Mar 8, 2023Fuel system, Engine cooling. Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in AdBlue® (SCR) control unit have been processed and rectified; however fault code P13DF00 remains active and stored in the AdBlue® (SCR) control unit. Cause The procedure for resetting the SCR/AdBlue® warning message with XENTRY Diagnosis has not been carried out.
• 10234058Mar 7, 2023Seats, Electrical system. Swivel Seat Wire Harness Routing
• 10233790Mar 1, 2023Body and structure. Complaint Noise in front door from window regulator when driving. Cause Loosened nut of window lifter leads to screw connection at bottom of door breaking the mounting point in the door (see attached picture). Remedy Glue in repair panel A 910 722 33 00 and screw in again with collar nut A 005 990 64 50. When using the adhesive, observe the following: Roughen the bonding surfaces slightly and clean them so that…
• 10232323Feb 23, 2023Fuel system. Complaint MIL illuminated. Fault codes for 'position sensor of crankshaft' in combination with fault codes for 'Output stage fuel injectors' are set in the CDI control unit.
• 10232322Feb 13, 2023Engine cooling. Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: • On engine 642 cylinder 6 is affected. • On engine 651 cylinder 2 is affected. Cause Charge air from the exhaust gas recirculation is condensed after being introduced into the charge air section.
• 10232325Feb 3, 2023Engine cooling. Complaint Check engine warning light active. Fault code P300CA8 or P300CA9 "Hot film mass air flow sensor malfunction" is present in engine control unit.
• 10232555Jan 18, 2023Transmission and drivetrain, Electrical system. Update Software - Comfort Function
• 10231020Jan 13, 2023Electrical system. Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into the vehicle's CAN network. Such devices can be but are not limited to, remote start modules, CAN blockers, or high idle modules.
• 10228818Dec 11, 2022Visibility (wipers, defrost, mirrors). Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions. NOTE: If the vehicle is equipped with H13 (rear additional heat exchanger), There is an additional stepper motor in the rear heater case under the vehicle. This stepper motor can influence the…
• 10228812Dec 10, 2022Electrical system. Complaint Distronic and/or Active Brake Assist inoperative after driving for an extended period Cause Blindness detection of the radar sensor. When driving for extended periods in areas with few or no objects for the radar sensor to detect, the radar sensor switches off due to the self-test and sets fault code C174AFB - The adjustment of the 'Active Brake Assist' control unit has malfunctioned. Remedy • Check the…
• 10235072Dec 1, 2022Electrical system. Software Updates.
• 10235071Dec 1, 2022Electrical system. Software Updates.
• 10235070Dec 1, 2022Electrical system. Software Updates.
• 10235069Dec 1, 2022Electrical system. Software Updates.
• 10235068Dec 1, 2022Electrical system. Software Updates.
• 10235067Dec 1, 2022Electrical system. Software Updates.
• 10228609Nov 17, 2022Body and structure. (SC)Replace Front Door Check
• 10228601Nov 9, 2022Latches, locks and linkages. (RC)Update Park Lock Function
• 10228600Nov 9, 2022Latches, locks and linkages. (RC)Update Park Lock Function
• 10228599Nov 9, 2022Latches, locks and linkages. (RC)Update Park Lock Function

← All problems reported for the 2022 Mercedes-Benz Sprinter 3500