Mercedes-Benz Sprinter 3500 Problems by Model Year
NHTSA recorded 338 consumer complaints across the 13 model years of the Mercedes-Benz Sprinter 3500 (2011–2023) that have at least 5 complaints. 2016 has the most, with 62. Across all years, the part named most often is brakes (74 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
Best and worst Sprinter 3500 years →
All Sprinter 3500 model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2023 | 17 | 33,000 | 6 | 105 | — | Too new |
| 2022 | 8 | 5,000 | 6 | 91 | — | Not enough data |
| 2021 | 8 | 8,000 | 16 | 126 | — | Not enough data |
| 2020 | 13 | 2,850 | 22 | 139 | — | Not enough data |
| 2019 | 27 | 9,550 | 41 | 185 | 67 · More | Falling |
| 2018 | 9 | 15,000 | 10 | 58 | — | Not enough data |
| 2017 | 28 | 18,000 | 9 | 100 | 20 · Fewer | Falling |
| 2016 | 62 | 17,150 | 16 | 129 | 71 · More | Falling |
| 2015 | 37 | 15,750 | 15 | 135 | 51 · Typical | Falling |
| 2014 | 55 | 22,250 | 7 | 135 | 49 · Typical | Falling |
| 2013 | 45 | 26,400 | 5 | 128 | 18 · Fewer | Falling |
| 2012 | 21 | 31,000 | 4 | 103 | — | Falling |
| 2011 | 8 | 48,744 | 4 | 100 | — | Not enough data |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Brakes74 18%
- Air bags70 17%
- Vehicle speed control63 16%
- Electronic stability control60 15%
- Electrical system41 10%
- Transmission and drivetrain35 8.7%
- Other or unknown32 7.9%
- Wheels28 6.9%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2015: “I was driving on the freeway with my cruise control set at 65. The vehicle abruptly started accelerating. Fortunately I had left myself a good distance from the semi in front of me or I would have rammed into the back of it. This was quite unnerving and after braking I received the following error codes: ABS, esp, traction control and cruise control.”
NHTSA complaint #11376216, filed 2020-11, 22,800 miles2014: “Problem with speed sensors . I have replaced the speed sensor on my vehicle on four different occasions. This seems to be a reoccurring problem that needs to be addressed before someone gets seriously injured. Mercedes benz seems to be doing nothings to rectify this problem. Please be concerned that the public needs your help with this as soon as possible.”
NHTSA complaint #11308318, filed 2020-02, 20,000 miles2016: “Have had three different wheel sensors go out causing engine to go into limp mode resulting in hazardous driving conditions. Most mercedes dealers cannot do this service. This is a dangerous fault that many have experienced and is a serious road safety hazard. In all instances I was driving vehicle on 'washboard' road conditions; once in I-70 wesrbound from kansas city.”
NHTSA complaint #11337921, filed 2020-07, 48,000 milesOther Mercedes-Benz models
3,963 complaintsMercedes-Benz E350
2,215 complaintsMercedes-Benz E320
1,164 complaintsMercedes-Benz ML350
952 complaintsMercedes-Benz GLK350
901 complaintsMercedes-Benz ML320
740 complaintsMercedes-Benz C250
725 complaintsMercedes-Benz GLC 300
657 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology