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Mercedes-Benz Sprinter 3500Model year report

2023 Mercedes-Benz Sprinter 3500 Problems

Complaints
17filed with NHTSA
Median mileage
33,000miles, 3 complaints with mileage
Recalls
6campaigns on record
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

Sources: NHTSA records for the 2023 Mercedes-Benz Sprinter 3500 (complaints, recalls, investigations). Report an error

NHTSA recorded 17 consumer complaints for the 2023 Mercedes-Benz Sprinter 3500. The part named most often is electrical system, with 3 complaints (18% of the total), followed by forward collision avoidance (3) and transmission and drivetrain (3). 3 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 33,000 miles. NHTSA lists 6 recall campaigns and 107 technical service bulletins for this model year. Electrical system complaints overlap with 2 recall campaigns and 7 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Engine cooling (1), Fuel system (1), Lane departure (1), Seats (1), Body and structure (1), Suspension (1).

Example complaints

Electrical system: “I am filing a formal complaint against Lazydays RV (Tampa, FL) for repeat violations of NHTSA safety standards and probable violation of their 2022 Consent Agreement and Compliance Monitoring Order. In May 2024, I purchased a 2023 Mercedes-Benz Sprinter RV from Lazydays. The vehicle was sold as “new” and delivered to South Carolina. Upon delivery, I discovered it had been stripped of OEM parts and tampered with prior to shipment, including a non-OEM “Tampa Bay Battery” substituted for the factory-installed Mercedes-Benz battery. …”

NHTSA complaint #11674564, filed 2025-07

Forward collision avoidance: “In the middle of my merge attempt, the vehicle suddenly braked hard, mimicking the feeling of an emergency stop, There was no cars around me, There was no reason for the auto to stop.”

NHTSA complaint #11611828, filed 2024-08

Transmission and drivetrain: “I noticed there was a reall of the front hub assemblies, however my truck must not be on the list of vins affected. I’m not sure where the problem originated, but I just passed over 20k miles and im experiencing signs and symptoms of what that recall would affect, this started a few weeks ago, not getting any better. It just stars vibrating and shaking pretty violently. like a wheels coming off. My father is also experiencing similar issues in is 2022 king ranch with 40k miles. Both trucks, very low mileage shouldn’t show these sort of symptoms yet. …”

NHTSA complaint #11611821, filed 2024-08

Equipment: “Eversince i got the certified used 2014 toyota corolla s plus at a toyota dealer the radio touchscreens bottom right side is not working i need to go to the very corner of the screen and tap the screen multiple times or lucky if nails are longer sometimes it works and most of the times its not working. I callled toyota and said that no update needed but upgrade the radio. Its not just me having the same issues on the bottom tmright touch screen on their toyota behicle”

NHTSA complaint #11502697, filed 2023-01

Mileage when problems were reported

100% of the 3 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 9,600 and 46,000 miles.

33%0–100%10–2567%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (3 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 33,000 miles.

Complaints by year filed

This model year is less than 4 years old, so a trend is not meaningful yet.

20232024820252026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

Recall details for the 2023 Mercedes-Benz Sprinter 3500 → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 107 on record; the latest 10 are shown.

See all 107 bulletins →

Other model years of the Mercedes-Benz Sprinter 3500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20231733,0006———Too new
202295,0006———Not enough data
202188,00016———Not enough data
2020132,85022———Not enough data
2019279,55041——67 · MoreFalling
2018915,00010———Not enough data
20172818,0009——20 · FewerFalling
20166217,15016——71 · MoreFalling
20153715,75015——51 · TypicalFalling
20145522,2507——49 · TypicalFalling
20134526,4005——18 · FewerFalling
20122131,0004———Falling
2011848,7444———Not enough data

All Mercedes-Benz Sprinter 3500 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2023 Mercedes-Benz Sprinter 3500 have?

NHTSA recorded 17 consumer complaints for the 2023 Mercedes-Benz Sprinter 3500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2023 Mercedes-Benz Sprinter 3500 is reported most often?

Electrical system is named most often, in 3 complaints (18% of the total), followed by forward collision avoidance with 3.

Has the 2023 Mercedes-Benz Sprinter 3500 been recalled?

NHTSA lists 6 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2023 Mercedes-Benz Sprinter 3500 reported?

Among the 3 complaints that include a mileage, the median is 33,000 miles and the middle half falls between 9,600 and 46,000 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.