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Forward collision avoidancePart report

2023 Mercedes-Benz Sprinter 3500 Forward collision avoidance Problems

Complaints
3about this part
Share
18%of 17 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 3 complaints about the forward collision avoidance of the 2023 Mercedes-Benz Sprinter 3500, 18% of the 17 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“In the middle of my merge attempt, the vehicle suddenly braked hard, mimicking the feeling of an emergency stop, There was no cars around me, There was no reason for the auto to stop.”

NHTSA complaint #11611828, filed 2024-08

“I was driving my van and out of nowhere it locked up and power steering malfunctioned. I was in NY at the time. Tried to get MB to help explain what was happening. Said they would send a Tech out. Found out they were going to send a tow truck and that was it. I had several pups on board and had to get them safe. So I figured out how to drive it with no power steering all the way back to Houston. While driving we got into some rain. Which for whatever reason the rain kicked the power steering on for just 5 or less seconds. This kept happening on and off while in wet road conditions. …”

NHTSA complaint #11584991, filed 2024-04

“Emergency brake assist, distance sensing and adaptive cruise control randomly and intermittently deactivate while driving. In a recent 8-hour highway trip this deactivation occurred 7 times, sometimes correcting itself with no driver intervention, and other times remaining disabled for hours and hundreds of driving miles. Durning motor off and restarting occasionally reset the issue, but many times it did not. When these systems disable, the van’s speed rapidly decreases and may cause other vehicles to hit the rear of the van, or cause van drivers to panic and/or lose control of the vehicle. …”

NHTSA complaint #11554151, filed 2023-11

Forward collision avoidance: other model years

YearComplaintsShare of year
2023318%
2022111%
2020215%
201927%
201714%
201612%
201513%
201412%
201312%

Other parts of the 2023 Mercedes-Benz Sprinter 3500

Electrical system
3 complaints
Transmission and drivetrain
3 complaints
Equipment
2 complaints
Other or unknown
2 complaints
Steering
2 complaints
Vehicle speed control
2 complaints
Air bags
1 complaints
Brakes
1 complaints
Engine
1 complaints
Engine cooling
1 complaints
Fuel system
1 complaints
Lane departure
1 complaints

← All problems reported for the 2023 Mercedes-Benz Sprinter 3500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology