2023 Mercedes-Benz Sprinter 3500 Transmission and drivetrain Problems
- Complaints
- 3about this part
- Share
- 18%of 17 total for the year
- Median mileage
- 9,600miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 3 complaints about the transmission and drivetrain of the 2023 Mercedes-Benz Sprinter 3500, 18% of the 17 complaints for this model year. Where a mileage was given, the median is 9,600 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I noticed there was a reall of the front hub assemblies, however my truck must not be on the list of vins affected. I’m not sure where the problem originated, but I just passed over 20k miles and im experiencing signs and symptoms of what that recall would affect, this started a few weeks ago, not getting any better. It just stars vibrating and shaking pretty violently. like a wheels coming off. My father is also experiencing similar issues in is 2022 king ranch with 40k miles. Both trucks, very low mileage shouldn’t show these sort of symptoms yet. …”
NHTSA complaint #11611821, filed 2024-08“The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated that while driving 65 MPH, there was an abnormal metal grinding sound coming from the rear of the vehicle. While driving at various speeds, the vehicle went into LIMP Mode. The transmission was shifted into neutral(N) and the vehicle was restarted. The vehicle was taken to the dealer, who diagnosed the vehicle with pinion bearing failure and the LIMP Mode failure causing an Emissions issue. The rear axle, air charger GPS, turbo, and oil sensor were all replaced. …”
NHTSA complaint #11747880, filed 2026-07, 9,600 miles“Vehicle suddenly lost ability to accelerate. After driving narrow mountain roads with a lot of downshifting and upshifting, vehicle was on a long, gradual downgrade, then approached a long, slight (4%?) upgrade. Vehicle would not maintain speed and began to decelerate. Pushing the accelerator to the floor did nothing. Attempted to manually shift gears, but transmission would not downshift, or upshift. This almost resulted in being rear-ended by a semi. The speed limit was 55 and vehicle had decelerated to ~25 mph by the time I found a place to pull over. …”
NHTSA complaint #11633414, filed 2024-12Related service bulletins
- 11036855Aug 26, 2026Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force…
- 11036850Aug 6, 2026Complaint The coolant warning lamp may be displayed in the instrument cluster. The malfunction indicator lamp (MIL) may also be illuminated. Cause Moisture or corrosion may be…
- 11036851Aug 5, 2026OM654 Engine Oil Consumption Complaint The customer may report repeated low engine oil level warnings in the instrument cluster. The customer may also state that engine oil must…
- 11035562Jul 17, 2026Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-wheel drive is unavailable or…
- 11034408Jun 29, 2026Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Boost Pressure Positioner: • P300A6D The boost pressure is…
- 11034410Jun 15, 2026Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit…
- 11034412Jun 2, 2026Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly excessive. Infor-mation: According to ASSYST values in XENTRY Diagnosis…
- 11033160May 26, 2026Sprinter 907 - Rear Axle Noise Diagnosis Best Practices Complaint Various noises from area of rear axle while driving Cause A: Howling Noises The high‑frequency howling noise is…
- 11026891Dec 1, 2025Clunking noise on load change or gear engagement Complaint Clunking noise can be heard on some load changes or when changing from N->R or N->D Cause Movement of transfer case…
- 11023982Sep 16, 2025Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause…
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 3 | 18% |
| 2022 | 1 | 11% |
| 2020 | 1 | 8% |
| 2019 | 6 | 22% |
| 2018 | 1 | 11% |
| 2017 | 1 | 4% |
| 2016 | 14 | 23% |
| 2015 | 4 | 11% |
| 2013 | 1 | 2% |
| 2012 | 3 | 14% |
Other parts of the 2023 Mercedes-Benz Sprinter 3500
3 complaintsForward collision avoidance
3 complaintsEquipment
2 complaintsOther or unknown
2 complaintsSteering
2 complaintsVehicle speed control
2 complaintsAir bags
1 complaintsBrakes
1 complaintsEngine
1 complaintsEngine cooling
1 complaintsFuel system
1 complaintsLane departure
1 complaints
← All problems reported for the 2023 Mercedes-Benz Sprinter 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology