2023 Mercedes-Benz Sprinter 3500 Equipment Problems
- Complaints
- 2about this part
- Share
- 12%of 17 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 2 complaints about the equipment of the 2023 Mercedes-Benz Sprinter 3500, 12% of the 17 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Eversince i got the certified used 2014 toyota corolla s plus at a toyota dealer the radio touchscreens bottom right side is not working i need to go to the very corner of the screen and tap the screen multiple times or lucky if nails are longer sometimes it works and most of the times its not working. I callled toyota and said that no update needed but upgrade the radio. Its not just me having the same issues on the bottom tmright touch screen on their toyota behicle”
NHTSA complaint #11502697, filed 2023-01“2018 Cx-9 GT that has experienced spider cracking in the upper right corner of the infotainment screen (the cracks are inside the screen). This started after the car sat at the dealers lot in cold temps while waiting for repairs to the engine Feb 2022 (mileage on car at that time as about 36K). Mazda had issues a Service Alert on 2/20/18 in regards to this issue for 2016 - 2018 CX-9's (along with other model of similar years). No mention to me by dealer (who i have taken car to for all service matters from 1st day of purchase). …”
NHTSA complaint #11503460, filed 2023-01Related service bulletins
- 10253246Mar 1, 2024Recall notifications.
- 10251087Jan 3, 2024Recall Information.
- 10246041Oct 12, 2023Please see the atached documents related to the campaign listed above.
- 10246043Oct 3, 2023Please see the atached documents related to the campaign listed above.
Equipment: other model years
Other parts of the 2023 Mercedes-Benz Sprinter 3500
3 complaintsForward collision avoidance
3 complaintsTransmission and drivetrain
3 complaintsOther or unknown
2 complaintsSteering
2 complaintsVehicle speed control
2 complaintsAir bags
1 complaintsBrakes
1 complaintsEngine
1 complaintsEngine cooling
1 complaintsFuel system
1 complaintsLane departure
1 complaints
← All problems reported for the 2023 Mercedes-Benz Sprinter 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology