Skip to content
Vehicle speed controlPart report

2023 Mercedes-Benz Sprinter 3500 Vehicle speed control Problems

Complaints
2about this part
Share
12%of 17 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 2 complaints about the vehicle speed control of the 2023 Mercedes-Benz Sprinter 3500, 12% of the 17 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Vehicle suddenly lost ability to accelerate. After driving narrow mountain roads with a lot of downshifting and upshifting, vehicle was on a long, gradual downgrade, then approached a long, slight (4%?) upgrade. Vehicle would not maintain speed and began to decelerate. Pushing the accelerator to the floor did nothing. Attempted to manually shift gears, but transmission would not downshift, or upshift. This almost resulted in being rear-ended by a semi. The speed limit was 55 and vehicle had decelerated to ~25 mph by the time I found a place to pull over. …”

NHTSA complaint #11633414, filed 2024-12

“Emergency brake assist, distance sensing and adaptive cruise control randomly and intermittently deactivate while driving. In a recent 8-hour highway trip this deactivation occurred 7 times, sometimes correcting itself with no driver intervention, and other times remaining disabled for hours and hundreds of driving miles. Durning motor off and restarting occasionally reset the issue, but many times it did not. When these systems disable, the van’s speed rapidly decreases and may cause other vehicles to hit the rear of the van, or cause van drivers to panic and/or lose control of the vehicle. …”

NHTSA complaint #11554151, filed 2023-11

Vehicle speed control: other model years

YearComplaintsShare of year
2023212%
2021113%
202018%
2019311%
2018222%
2017414%
20161016%
20151232%
20141120%
20131227%
2012524%

Other parts of the 2023 Mercedes-Benz Sprinter 3500

Electrical system
3 complaints
Forward collision avoidance
3 complaints
Transmission and drivetrain
3 complaints
Equipment
2 complaints
Other or unknown
2 complaints
Steering
2 complaints
Air bags
1 complaints
Brakes
1 complaints
Engine
1 complaints
Engine cooling
1 complaints
Fuel system
1 complaints
Lane departure
1 complaints

← All problems reported for the 2023 Mercedes-Benz Sprinter 3500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology