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Vehicle speed controlPart report

2020 Mercedes-Benz Sprinter 3500 Vehicle speed control Problems

Complaints
1about this part
Share
8%of 13 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 1 complaints about the vehicle speed control of the 2020 Mercedes-Benz Sprinter 3500, 8% of the 13 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Mercedes Benz 3500 XL Sprinter motorhome, 2020 chassis. May 2023 MB did several recalls & software updates which MB USA headquarters said those changes could've affected the Cruise Control & Adaptive Cruise Control because these systems worked excellently until May '23, in my local MB Sprinter service. These systems have not worked more than 2% of the time. MB keeps changing items with no improvement. I told them to test on I-95 or The turnpike, as that's when we use it safely. Service tech said they're not allowed to test it there; we told them that's when it won't work, when we need it. …”

NHTSA complaint #11581506, filed 2024-04

Vehicle speed control: other model years

YearComplaintsShare of year
2023212%
2021113%
202018%
2019311%
2018222%
2017414%
20161016%
20151232%
20141120%
20131227%
2012524%

Other parts of the 2020 Mercedes-Benz Sprinter 3500

Electrical system
6 complaints
Brakes
3 complaints
Air bags
2 complaints
Forward collision avoidance
2 complaints
Other or unknown
2 complaints
Body and structure
2 complaints
Back-over prevention (rear camera)
1 complaints
Electronic stability control
1 complaints
Exterior lighting
1 complaints
Seats
1 complaints
Transmission and drivetrain
1 complaints
Visibility (wipers, defrost, mirrors)
1 complaints

← All problems reported for the 2020 Mercedes-Benz Sprinter 3500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology