2020 Mercedes-Benz Sprinter 3500 Body and structure Problems
- Complaints
- 2about this part
- Share
- 15%of 13 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the body and structure of the 2020 Mercedes-Benz Sprinter 3500, 15% of the 13 complaints for this model year. 1 of these say a crash was involved, according to the filers. 4 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The above are wouldn't allow me to place a check mark in the appropriate boxes. In the Standard Vehicle Components and ADAS sections, I was unable to check the boxes, but our vehicle contains ALL of the items in the first and second sections. The vehicle was dropped off at Lazy Days, Tampa on October 21, 2022 and so far they have been unable to provide an estimate or advise when we may receive our repaired motorhome. This dealer has a reputation for very poor follow-up. If you provide an email, I can send you the items to be checked. …”
NHTSA complaint #11497581, filed 2022-12Related recalls
- 23V874000Dec 21, 2023Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft…Covers: Mercedes-Benz Sprinter 3500 2020, Sprinter 2500 2020, Freightliner Sprinter 2500 2020 +5 more
- 23V875000Dec 21, 2023Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be…Covers: Mercedes-Benz Sprinter 3500 2019–2021, Sprinter 2500 2019–2021, Sprinter 1500 2019–2021 +5 more
- 23V876000Dec 21, 2023Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be…Covers: Mercedes-Benz Sprinter 3500 2019–2023, Sprinter 2500 2019–2023, Sprinter 1500 2019–2023 +5 more
- 21V359000May 17, 2021Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened…Covers: Mercedes-Benz Sprinter 3500 2020, Sprinter 2500 2020, Sprinter 1500 2020 +1 more
Related service bulletins
- 11001110May 8, 2024Complaint: Front door collides with fender. Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender…
- 10251090Jan 18, 2024Check Par????on Wall Bolts
- 10251085Jan 3, 2024Check patrition Wall Bolts
- 10233790Mar 1, 2023Complaint Noise in front door from window regulator when driving. Cause Loosened nut of window lifter leads to screw connection at bottom of door breaking the mounting point in…
- 10230520Dec 19, 2022(RC)Remove Power Sliding Door Function
- 10228609Nov 17, 2022(SC)Replace Front Door Check
- 10208740Feb 4, 2022Complaint Operating unit for window lifter at door is nonfunctional. The problem currently only occurs at the driver's door. Cause Triggered by frequently opening and leaving the…
- 10206075Dec 7, 2021"Front door collides with fender "
- 10181122Sep 3, 2020Engine does not start, left engine mount bolt deformed or broken
- 10179959Aug 19, 2020Left and/or right window regulator mount is broken
Body and structure: other model years
Other parts of the 2020 Mercedes-Benz Sprinter 3500
6 complaintsBrakes
3 complaintsAir bags
2 complaintsForward collision avoidance
2 complaintsOther or unknown
2 complaintsBack-over prevention (rear camera)
1 complaintsElectronic stability control
1 complaintsExterior lighting
1 complaintsSeats
1 complaintsTransmission and drivetrain
1 complaintsVehicle speed control
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2020 Mercedes-Benz Sprinter 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology