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Body and structurePart report

2019 Mercedes-Benz Sprinter 3500 Body and structure Problems

Complaints
3about this part
Share
11%of 27 total for the year
Median mileage
9,100miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the body and structure of the 2019 Mercedes-Benz Sprinter 3500, 11% of the 27 complaints for this model year. Where a mileage was given, the median is 9,100 miles. 4 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While the vehicle was not running, stationary and on a level pad and all doors had been electronically locked, the automatic sliding door opened without any action by me.”

NHTSA complaint #11402791, filed 2021-03, 10,000 miles

“The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact stated while the vehicle was stationary, the contact was inspecting under the hood of the vehicle. The grommets under the hood detached and the hood fell and struck the contact on the head. The contact sustained bruising on the right arm which did not require medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 3,400.”

NHTSA complaint #11420107, filed 2021-06, 3,400 miles

“The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, the passenger’s side bunk window detached and fell off. The contact stated that the window was a frameless window and was sealed with adhesive. The contact researched and discovered an unknown recall; however, the contact VIN was not associated with the recall. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 9,100.”

NHTSA complaint #11586577, filed 2024-05, 9,100 miles

Related recalls

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202316%
2020215%
2019311%
2018111%
2017311%
201623%
201525%

Other parts of the 2019 Mercedes-Benz Sprinter 3500

Brakes
6 complaintsElectrical system
6 complaintsTransmission and drivetrain
6 complaintsEngine
5 complaintsOther or unknown
4 complaintsAir bags
3 complaintsSeat belts
3 complaintsVehicle speed control
3 complaintsForward collision avoidance
2 complaintsElectronic stability control
1 complaintsFuel system
1 complaintsSteering
1 complaints

← All problems reported for the 2019 Mercedes-Benz Sprinter 3500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology