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Mercedes-Benz Sprinter 3500Model year report

2019 Mercedes-Benz Sprinter 3500 Problems

Compared with other Mercedes-Benz Sprinter 3500 years

More complaints than typical for this model

67/100 1.5× a typical year · 50 = typical

Nearby years with fewer complaints than typical and no open NHTSA investigation: 2017

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
27filed with NHTSA
Median mileage
9,550miles, 14 complaints with mileage
Recalls
41campaigns on record
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

Sources: NHTSA records for the 2019 Mercedes-Benz Sprinter 3500 (complaints, recalls, investigations). Report an error

NHTSA recorded 27 consumer complaints for the 2019 Mercedes-Benz Sprinter 3500. The part named most often is brakes, with 6 complaints (22% of the total), followed by electrical system (6) and transmission and drivetrain (6). 14 of the complaints include a mileage, and 93% of those were filed for vehicles with under 50,000 miles; the median is 9,550 miles. Of all complaints, 3 involved a crash, 1 a fire, 1 an injury, according to the filers. NHTSA lists 41 recall campaigns and 186 technical service bulletins for this model year. Brakes complaints overlap with 2 recall campaigns covering the caliper and 5 technical service bulletins filed under the same part. Electrical system complaints overlap with 6 recall campaigns and 44 technical service bulletins filed under the same part. Compared with the other 5 Mercedes-Benz Sprinter 3500 model years that have at least 25 complaints and are old enough to compare, this one scores 67 out of 100, where 50 is a typical year for the model (more complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Electronic stability control (1), Fuel system (1), Steering (1), Suspension (1), Visibility (wipers, defrost, mirrors) (1).

Example complaints

Brakes: “Driver reported that vehicle started rolling while the vehicle was in Park. The parking brake was engaged. Driver was able to stop the vehicle by physically keeping their foot on the brake. Vehicle sent to dealer. Dealer confirmed issue and repaired. Repair details and video of issue available. Other related issues have been identified on other vehicles.”

NHTSA complaint #11428216, filed 2021-08

Electrical system: “The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact stated that the passenger seat failed to move forward or backward electrically. The vehicle was taken to the dealer who stated that the wiring had wrapped around the seat track and fractured. The contact was informed that the failure was common. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 14,000. The consumer requested that their vehicle be added to NHTSA recall 21V-410 and any other applicable recalls.”

NHTSA complaint #11536565, filed 2023-08, 14,000 miles

Transmission and drivetrain: “Driver parked van on a hill, put the van in park and exited the van. Was out of the van for approximately 15-20 seconds. Driver heard a pop and a grind. Turned and watched his van roll down a hill into a house. Incident was on a city street in a neighborhood. Vehicle was stationary.”

NHTSA complaint #11360500, filed 2020-09, 14,970 miles

Engine: “The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V796000 (POWER TRAIN), and the vehicle was taken to a local dealer, where the vehicle was repaired under recall, and the contact was informed that the knock sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.”

NHTSA complaint #11675885, filed 2025-07, 98,000 miles

Mileage when problems were reported

93% of the 14 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 3,400 and 14,970 miles.

50%0–1043%10–250%25–500%50–757%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (14 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 9,550 miles.

Complaints by year filed

Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

2019202020211020222023202420252026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

See all 41 recalls for the 2019 Mercedes-Benz Sprinter 3500 → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 186 on record; the latest 10 are shown.

See all 186 bulletins →

Other model years of the Mercedes-Benz Sprinter 3500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20231733,0006———Too new
202295,0006———Not enough data
202188,00016———Not enough data
2020132,85022———Not enough data
2019279,55041——67 · MoreFalling
2018915,00010———Not enough data
20172818,0009——20 · FewerFalling
20166217,15016——71 · MoreFalling
20153715,75015——51 · TypicalFalling
20145522,2507——49 · TypicalFalling
20134526,4005——18 · FewerFalling
20122131,0004———Falling
2011848,7444———Not enough data

All Mercedes-Benz Sprinter 3500 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2019 Mercedes-Benz Sprinter 3500 have?

NHTSA recorded 27 consumer complaints for the 2019 Mercedes-Benz Sprinter 3500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2019 Mercedes-Benz Sprinter 3500 is reported most often?

Brakes is named most often, in 6 complaints (22% of the total), followed by electrical system with 6.

Has the 2019 Mercedes-Benz Sprinter 3500 been recalled?

NHTSA lists 41 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2019 Mercedes-Benz Sprinter 3500 reported?

Among the 14 complaints that include a mileage, the median is 9,550 miles and the middle half falls between 3,400 and 14,970 miles; 93% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.