2017 Mercedes-Benz Sprinter 3500 Problems
Compared with other Mercedes-Benz Sprinter 3500 years
Fewer complaints than typical for this model
20/100 0.5× a typical year · 50 = typical
- Complaint rate is 0.5× that of a typical Mercedes-Benz Sprinter 3500 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 4 of its 28 complaints were filed by the end of 2019.
- Most reported part: Electronic stability control (7 complaints, median 17,380 mi).
- 9 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 28filed with NHTSA
- Median mileage
- 18,000miles, 17 complaints with mileage
- Recalls
- 9campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Sources: NHTSA records for the 2017 Mercedes-Benz Sprinter 3500 (complaints, recalls, investigations). Report an error
NHTSA recorded 28 consumer complaints for the 2017 Mercedes-Benz Sprinter 3500. The part named most often is electronic stability control, with 7 complaints (25% of the total), followed by wheels (7) and brakes (5). 17 of the complaints include a mileage, and 94% of those were filed for vehicles with under 50,000 miles; the median is 18,000 miles. NHTSA lists 9 recall campaigns and 100 technical service bulletins for this model year. Electronic stability control complaints overlap with 1 recall campaign filed under the same part. Wheels complaints overlap with 3 technical service bulletins filed under the same part. Compared with the other 5 Mercedes-Benz Sprinter 3500 model years that have at least 25 complaints and are old enough to compare, this one scores 20 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Wheels7 25%
- Brakes5 18%
- Electrical system3 11%
- Fuel system3 11%
- Body and structure3 11%
- Air bags2 7.1%
- Other or unknown2 7.1%
- Engine1 3.6%
Also reported: Forward collision avoidance (1), Steering (1), Tires (1), Transmission and drivetrain (1).
Example complaints
Electronic stability control: “Our 2018 class c tiffin wayfarer is built on the 2017 mercedes SPRINTER 3500 chassis. At 17,380 miles, with no warning, while moving, the vehicle began banging, lurching and sped up. All this occurred while attempting to go through a city street intersection. To stop the vehicle from this erratic motion, I immediately switched it off and coasted to the side. Had there been a vehicle or person directly in front of me, there is no question that I unfortunately would have hit them as the vehicle sped up even with brakes applied. I restarted the vehicle and moved it out of the intersection. …”
NHTSA complaint #11364253, filed 2020-10, 17,380 milesWheels: “We arrived home after a short trip, parked the vehicle and didn't see it until the next morning. We then found that both left rear tires were flat. Aired them up and drove to discount tire where we were informed that both rims were cracked at the exact same weld. The tires were in perfect condition: no bless, bubbles, or marks. Mercedes benz refused to warranty or replace the rims. We now see there is a recall pending on an esp for the rear tires - we believe that are connected issues.”
NHTSA complaint #11403215, filed 2021-03, 18,000 milesBrakes: “Traveling on I-95 with the cruise control set at 70 MPH. Suddenly the vehicle decelerated and three warning lights (ABS, traction & the acceleration skid control / electronic braking assist) came on the dash. The vehicle felt sluggish and the cruise control would no longer work. There are only 21,200+ miles on the vehicle and this was a very dangerous situation for my family and I while traveling on the interstate.”
NHTSA complaint #11342776, filed 2020-08, 20,200 milesVehicle speed control: “Rmp sensor failed causing vehicle to lose anti lock brakes, traction control and cruise control. Plus forced vehicle into limp mode so it would barely move to rest area to call for assistance. I've been to three dealerships with this issue and they are all very aware that these faulty sensors exist. They have been and issue for years putting 100s if not thousands of sprinter owners at extreme risk with loss of anti lock brakes and traction control at the same time. Mercedes benz needs to correct this faulty part and recall all vehicles and fix”
NHTSA complaint #11362276, filed 2020-10, 21,000 milesMileage when problems were reported
94% of the 17 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 12,000 and 26,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Recalls and investigations
- 21V042000Feb 3, 2021Electronic stability control (esc) › Control moduleCovers: Mercedes-Benz Sprinter 3500 2012–2018, Freightliner Sprinter 3500 2012–2018
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
- 20V663000Oct 28, 2020Steering › Hydraulic power assist › Hose, piping, and connectionsCovers: Mercedes-Benz Sprinter 3500 2015–2020, Sprinter 2500 2015–2020, Freightliner Sprinter 3500 2015–2020 +5 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic…
- 19V003000Jan 8, 2019Air bags › Frontal › Driver side › Inflator moduleCovers: Mercedes-Benz Sprinter 3500 2015–2017, Sprinter 2500 2015–2017, Freightliner Sprinter 3500 2015–2017 +1 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag…
- 19V004000Jan 8, 2019Air bags › Frontal › Passenger side › Inflator moduleCovers: Mercedes-Benz Sprinter 3500 2014–2017, Sprinter 2500 2014–2017, Freightliner Sprinter 2500 2014–2017 +1 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag…
- 18V288000May 3, 2018Structure › BodyCovers: Mercedes-Benz Sprinter 3500 2017, Sprinter 2500 2017, Freightliner Sprinter 3500 2017 +1 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar…
- 18V113000Feb 15, 2018Equipment › Other › LabelsCovers: Mercedes-Benz Sprinter 3500 2016–2017, Sprinter 2500 2016–2017
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.
See all 9 recalls for the 2017 Mercedes-Benz Sprinter 3500 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 100 on record; the latest 10 are shown.
- 11038170Sep 19, 2026Other or unknown. Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit…
- 11036855Aug 26, 2026Transmission and drivetrain. Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather…
- 11036889Aug 12, 2026Engine. Mercedes-Benz AG (“MBAG”), the manufacturer of Freightliner Sprinter vehicles, has determined that on certain MY17-18 Freightliner Sprinter vehicles, the diesel particulate filter may crack due to…
- 11035563Jul 1, 2026Other or unknown. ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may…
- 11034410Jun 15, 2026Transmission and drivetrain. Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check…
- 11034416Jun 3, 2026Fuel system. OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present…
- 11031943Apr 18, 2026Engine. Complaint Rattling noise from underneath the vehicle. Cause One or more of the following conditions may be present: 1. The exhaust bracket from the DPF to the transmission is cracked or broken. •…
- 11030629Mar 23, 2026Fuel system. The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light…
- 11028113Jan 16, 2026Engine. EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related…
- 11026891Dec 1, 2025Transmission and drivetrain. Clunking noise on load change or gear engagement Complaint Clunking noise can be heard on some load changes or when changing from N->R or N->D Cause Movement of transfer case splines Remedy Apply…
Other model years of the Mercedes-Benz Sprinter 3500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2023 | 17 | 33,000 | 6 | — | — | — | Too new |
| 2022 | 9 | 5,000 | 6 | — | — | — | Not enough data |
| 2021 | 8 | 8,000 | 16 | — | — | — | Not enough data |
| 2020 | 13 | 2,850 | 22 | — | — | — | Not enough data |
| 2019 | 27 | 9,550 | 41 | — | — | 67 · More | Falling |
| 2018 | 9 | 15,000 | 10 | — | — | — | Not enough data |
| 2017 | 28 | 18,000 | 9 | — | — | 20 · Fewer | Falling |
| 2016 | 62 | 17,150 | 16 | — | — | 71 · More | Falling |
| 2015 | 37 | 15,750 | 15 | — | — | 51 · Typical | Falling |
| 2014 | 55 | 22,250 | 7 | — | — | 49 · Typical | Falling |
| 2013 | 45 | 26,400 | 5 | — | — | 18 · Fewer | Falling |
| 2012 | 21 | 31,000 | 4 | — | — | — | Falling |
| 2011 | 8 | 48,744 | 4 | — | — | — | Not enough data |
All Mercedes-Benz Sprinter 3500 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2017 Mercedes-Benz Sprinter 3500 have?
NHTSA recorded 28 consumer complaints for the 2017 Mercedes-Benz Sprinter 3500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2017 Mercedes-Benz Sprinter 3500 is reported most often?
Electronic stability control is named most often, in 7 complaints (25% of the total), followed by wheels with 7.
Has the 2017 Mercedes-Benz Sprinter 3500 been recalled?
NHTSA lists 9 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2017 Mercedes-Benz Sprinter 3500 reported?
Among the 17 complaints that include a mileage, the median is 18,000 miles and the middle half falls between 12,000 and 26,000 miles; 94% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.