2018 Mercedes-Benz Sprinter 3500 Problems
- Complaints
- 9filed with NHTSA
- Median mileage
- 15,000miles, 5 complaints with mileage
- Recalls
- 10campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2018 Mercedes-Benz Sprinter 3500 (complaints, recalls, investigations). Report an error
NHTSA recorded 9 consumer complaints for the 2018 Mercedes-Benz Sprinter 3500. The part named most often is brakes, with 3 complaints (33% of the total), followed by electronic stability control (2) and vehicle speed control (2). 5 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 15,000 miles. NHTSA lists 10 recall campaigns and 58 technical service bulletins for this model year. Brakes complaints overlap with 1 technical service bulletin filed under the same part. Electronic stability control complaints overlap with 1 recall campaign filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Brakes3 33%
- Electrical system1 11%
- Engine1 11%
- Exterior lighting1 11%
- Fuel system1 11%
- Other or unknown1 11%
- Steering1 11%
- Body and structure1 11%
Also reported: Transmission and drivetrain (1), Wheels (1).
Example complaints
Brakes: “We have a 2019 motorhome on a 2018 Mercedes Sprinter chassis. We are concerned about the wheel speed sensor failing. Three out of 4 sensors have already failed and been replaced on ours and Mercedes will not replace the 4th sensor until it fails. When this sensor fails it affects the ABS brakes and the braking distance is increased which can cause an accident. The cruise control is also affected and could increase speed on its own. The ESP can also be affected and can increase the risk of skidding and accidents. …”
NHTSA complaint #11508752, filed 2023-02Electronic stability control: “The contact owns a 2018 Mercedes-Benz Sprinter 3500. The contact stated that while operating the vehicle, the ABS, check engine, and cruise control warning lights illuminated. The cause of the failure was not yet determined. The contact indicated that the vehicle was recently serviced under NHTSA Campaign Number: 21V042000 (Electronic Stability Control) however, the failure occurred. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 18,000.”
NHTSA complaint #11440922, filed 2021-11, 18,000 milesElectrical system: “The contact owns a 2018 Mercedes-Benz Sprinter 3500. The contact stated that while driving at low speeds, there was an abnormal sulfur odor coming from the engine. There was no warning light illuminated. As the odor persisted, the contact’s eyes started burning and the contact also started having a headache. The contact inspected the vehicle and discovered that acid had leaked from the battery due to internal pressure inside the battery. The contact then called that dealer where he was instructed to take the vehicle in to be serviced under the vehicle warranty. …”
NHTSA complaint #11466047, filed 2022-05, 7,400 milesMileage when problems were reported
100% of the 5 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 7,400 and 18,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Recalls and investigations
- 21V042000Feb 3, 2021Electronic stability control (esc) › Control moduleCovers: Mercedes-Benz Sprinter 3500 2012–2018, Freightliner Sprinter 3500 2012–2018
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
- 20V663000Oct 28, 2020Steering › Hydraulic power assist › Hose, piping, and connectionsCovers: Mercedes-Benz Sprinter 3500 2015–2020, Sprinter 2500 2015–2020, Freightliner Sprinter 3500 2015–2020 +5 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic…
- 20V155000Mar 18, 2020Equipment › Other › LabelsCovers: Mercedes-Benz Sprinter 3500 2018–2019, Sprinter 2500 2018–2019, Sprinter 1500 2018–2019 +5 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).
- 20V156000Mar 18, 2020Equipment › Other › LabelsCovers: Mercedes-Benz Sprinter 3500 2018–2019, Sprinter 2500 2018–2019, Sprinter 1500 2018–2019 +5 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.
- 19V693000Oct 2, 2019Unknown or otherCovers: Mercedes-Benz Sprinter 3500 2018–2019, Metris 2018–2019, Sprinter 2500 2018–2019 +2 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
- 19V695000Oct 2, 2019Air bags › Air bag/restraint control moduleCovers: Mercedes-Benz Sprinter 3500 2018–2019, Sprinter 2500 2018–2019, Sprinter 1500 2018–2019 +5 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal…
See all 10 recalls for the 2018 Mercedes-Benz Sprinter 3500 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 58 on record; the latest 10 are shown.
- 11038170Sep 19, 2026Other or unknown. Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit…
- 11036855Aug 26, 2026Transmission and drivetrain. Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather…
- 11036889Aug 12, 2026Engine. Mercedes-Benz AG (“MBAG”), the manufacturer of Freightliner Sprinter vehicles, has determined that on certain MY17-18 Freightliner Sprinter vehicles, the diesel particulate filter may crack due to…
- 11035563Jul 1, 2026Other or unknown. ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may…
- 11034410Jun 15, 2026Transmission and drivetrain. Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check…
- 11034416Jun 3, 2026Fuel system. OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present…
- 11030629Mar 23, 2026Fuel system. The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light…
- 11028113Jan 16, 2026Engine. EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related…
- 11026891Dec 1, 2025Transmission and drivetrain. Clunking noise on load change or gear engagement Complaint Clunking noise can be heard on some load changes or when changing from N->R or N->D Cause Movement of transfer case splines Remedy Apply…
- 11023983Sep 26, 2025Other or unknown. Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes…
Other model years of the Mercedes-Benz Sprinter 3500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2023 | 17 | 33,000 | 6 | — | — | — | Too new |
| 2022 | 9 | 5,000 | 6 | — | — | — | Not enough data |
| 2021 | 8 | 8,000 | 16 | — | — | — | Not enough data |
| 2020 | 13 | 2,850 | 22 | — | — | — | Not enough data |
| 2019 | 27 | 9,550 | 41 | — | — | 67 · More | Falling |
| 2018 | 9 | 15,000 | 10 | — | — | — | Not enough data |
| 2017 | 28 | 18,000 | 9 | — | — | 20 · Fewer | Falling |
| 2016 | 62 | 17,150 | 16 | — | — | 71 · More | Falling |
| 2015 | 37 | 15,750 | 15 | — | — | 51 · Typical | Falling |
| 2014 | 55 | 22,250 | 7 | — | — | 49 · Typical | Falling |
| 2013 | 45 | 26,400 | 5 | — | — | 18 · Fewer | Falling |
| 2012 | 21 | 31,000 | 4 | — | — | — | Falling |
| 2011 | 8 | 48,744 | 4 | — | — | — | Not enough data |
All Mercedes-Benz Sprinter 3500 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2018 Mercedes-Benz Sprinter 3500 have?
NHTSA recorded 9 consumer complaints for the 2018 Mercedes-Benz Sprinter 3500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2018 Mercedes-Benz Sprinter 3500 is reported most often?
Brakes is named most often, in 3 complaints (33% of the total), followed by electronic stability control with 2.
Has the 2018 Mercedes-Benz Sprinter 3500 been recalled?
NHTSA lists 10 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2018 Mercedes-Benz Sprinter 3500 reported?
Among the 5 complaints that include a mileage, the median is 15,000 miles and the middle half falls between 7,400 and 18,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.