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Mercedes-Benz Sprinter 3500Model year report

2013 Mercedes-Benz Sprinter 3500 Problems

Compared with other Mercedes-Benz Sprinter 3500 years

Fewer complaints than typical for this model

18/100 0.5× a typical year · 50 = typical

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
45filed with NHTSA
Median mileage
26,400miles, 22 complaints with mileage
Recalls
5campaigns on record
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

Sources: NHTSA records for the 2013 Mercedes-Benz Sprinter 3500 (complaints, recalls, investigations). Report an error

NHTSA recorded 45 consumer complaints for the 2013 Mercedes-Benz Sprinter 3500. The part named most often is air bags, with 19 complaints (42% of the total), followed by vehicle speed control (12) and electronic stability control (10). 22 of the complaints include a mileage, and 86% of those were filed for vehicles with under 50,000 miles; the median is 26,400 miles. NHTSA lists 5 recall campaigns and 128 technical service bulletins for this model year. Air bags complaints overlap with 3 recall campaigns covering the inflator module and 7 technical service bulletins filed under the same part. Compared with the other 5 Mercedes-Benz Sprinter 3500 model years that have at least 25 complaints and are old enough to compare, this one scores 18 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Steering (1), Transmission and drivetrain (1).

Example complaints

Air bags: “Takata airbag I purchased a 2013 mercedez SPRINTER 3500 van that had been converted through winnebago industries in forest city ia. When I exported/imported the vehicle into canada, I was unable to register the motorhome, due to the takata air bag recall. The registry of motor vehicle in nova scotia, canada has granted me a temporary permit for 2017 only, I have been unable to receive any sort of time line as to the approximate date that this recall will be repaired. I was told in october of 2016 by mercedes benz USA that they expected the repair would be completed by july/august of 2016. …”

NHTSA complaint #11031486, filed 2017-10, 7,000 miles

Vehicle speed control: “Wheel sensors failure causes loss of ABS braking , cruise control and traction control. When this occurs causes the vehicle to go into limp mode and rapid reduction of speed. All of the above causes a hazardous situation on the freeway. We have had 2 fail and many of our friends have experienced cthe same.”

NHTSA complaint #11364346, filed 2020-10, 32,000 miles

Electronic stability control: “I have had to change the speed sensor on the right back wheels 3 times. This affects electrical stability control of vehicle and ABS system. It is unusual and expensive to be doing this. Last time was april 2019. I have to take it in to the mercedes again to change it.”

NHTSA complaint #11341988, filed 2020-07, 74,000 miles

Brakes: “Brake pedal is spongy and must be pumped to get a firm pedal. I have taken it to the dealer twice and complained about this issue, and they tell me everything is normal. When you have to make a sudden surprise stop the pedal goes all the way to the floorboard.”

NHTSA complaint #10779280, filed 2015-10, 1,000 miles

Mileage when problems were reported

86% of the 22 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 7,000 and 36,000 miles.

27%0–1018%10–2541%25–5014%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (22 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 26,400 miles.

Complaints by year filed

Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

20122015201710201920212023
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

Recall details for the 2013 Mercedes-Benz Sprinter 3500 → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 128 on record; the latest 10 are shown.

See all 128 bulletins →

Other model years of the Mercedes-Benz Sprinter 3500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20231733,0006———Too new
202285,0006———Not enough data
202188,00016———Not enough data
2020132,85022———Not enough data
2019279,55041——67 · MoreFalling
2018915,00010———Not enough data
20172818,0009——20 · FewerFalling
20166217,15016——71 · MoreFalling
20153715,75015——51 · TypicalFalling
20145522,2507——49 · TypicalFalling
20134526,4005——18 · FewerFalling
20122131,0004———Falling
2011848,7444———Not enough data

All Mercedes-Benz Sprinter 3500 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2013 Mercedes-Benz Sprinter 3500 have?

NHTSA recorded 45 consumer complaints for the 2013 Mercedes-Benz Sprinter 3500 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2013 Mercedes-Benz Sprinter 3500 is reported most often?

Air bags is named most often, in 19 complaints (42% of the total), followed by vehicle speed control with 12.

Has the 2013 Mercedes-Benz Sprinter 3500 been recalled?

NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2013 Mercedes-Benz Sprinter 3500 reported?

Among the 22 complaints that include a mileage, the median is 26,400 miles and the middle half falls between 7,000 and 36,000 miles; 86% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.