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Mercedes-Benz Sprinter 3500Model year report

2011 Mercedes-Benz Sprinter 3500 Problems

Complaints
8filed with NHTSA
Median mileage
48,744miles, 4 complaints with mileage
Recalls
4campaigns on record
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

Sources: NHTSA records for the 2011 Mercedes-Benz Sprinter 3500 (complaints, recalls, investigations). Report an error

NHTSA recorded 8 consumer complaints for the 2011 Mercedes-Benz Sprinter 3500. The part named most often is air bags, with 4 complaints (50% of the total), followed by seat belts (2) and electrical system (1). 4 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 48,744 miles. NHTSA lists 4 recall campaigns and 100 technical service bulletins for this model year. Air bags complaints overlap with 2 recall campaigns covering the inflator module and 5 technical service bulletins filed under the same part. Seat belts complaints overlap with 1 recall campaign and 1 technical service bulletin filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Air bags: “Takata recall. The dealership has the parts on eternal backorder. It has been since the recall came out that we have not been able to get this fixed. Very concerned about driving the vehicle. What can I do?”

NHTSA complaint #11092428, filed 2018-05

Seat belts: “The contact owns a 2011 Mercedes-Benz Sprinter 3500. The contact stated while driving at an undisclosed speed, the SRS warning light illuminated. The contact stated that the front driver's side seat belt buckle functioned as intended; however, the SRS warning light had remained constantly illuminated for nearly two years. The vehicle was taken to a dealer where it was diagnosed with front driver's seat belt buckle failure. The contact was informed that the front driver's side seat belt buckle needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. …”

NHTSA complaint #11608566, filed 2024-08, 49,857 miles

Engine cooling: “Our itasca reyo 2012 motor home with mercedes sprinter engine has had 5 EGR valve failures. The first time in 2012 with 2632 miles. The 5th time in march 2015 with 11,000 miles. The vehicle goes into limp mode and speed is reduced to 20 MPH. This causes a very serious situation as there is a great risk of being rear ended from highway traffic travelling at 60 MPH. Each time mercedes claims to have a fix..a clip...a new cover etc but the failures continue. This requires being towed or limping to mercedes for a replacement EGR valve. …”

NHTSA complaint #10705179, filed 2015-04, 2,632 miles

Mileage when problems were reported

100% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 47,900 and 49,587 miles.

25%0–100%10–2575%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (4 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 48,744 miles.

Complaints by year filed

Fewer than 15 complaints, too few for a reliable trend.

2015120161201712018120211202212023120241
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

Recall details for the 2011 Mercedes-Benz Sprinter 3500 → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 100 on record; the latest 10 are shown.

See all 100 bulletins →

Other model years of the Mercedes-Benz Sprinter 3500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20231733,0006———Too new
202285,0006———Not enough data
202188,00016———Not enough data
2020132,85022———Not enough data
2019279,55041——67 · MoreFalling
2018915,00010———Not enough data
20172818,0009——20 · FewerFalling
20166217,15016——71 · MoreFalling
20153715,75015——51 · TypicalFalling
20145522,2507——49 · TypicalFalling
20134526,4005——18 · FewerFalling
20122131,0004———Falling
2011848,7444———Not enough data

All Mercedes-Benz Sprinter 3500 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2011 Mercedes-Benz Sprinter 3500 have?

NHTSA recorded 8 consumer complaints for the 2011 Mercedes-Benz Sprinter 3500 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2011 Mercedes-Benz Sprinter 3500 is reported most often?

Air bags is named most often, in 4 complaints (50% of the total), followed by seat belts with 2.

Has the 2011 Mercedes-Benz Sprinter 3500 been recalled?

NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2011 Mercedes-Benz Sprinter 3500 reported?

Among the 4 complaints that include a mileage, the median is 48,744 miles and the middle half falls between 47,900 and 49,587 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.