2015 Mercedes-Benz Sprinter 3500 Problems
Compared with other Mercedes-Benz Sprinter 3500 years
Typical for this model
51/100 1.0× a typical year · 50 = typical
- Complaint rate is 1.0× that of a typical Mercedes-Benz Sprinter 3500 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 12 of its 37 complaints were filed by the end of 2017.
- Most reported part: Brakes (13 complaints, median 18,250 mi).
- 15 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2013, 2017
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 37filed with NHTSA
- Median mileage
- 15,750miles, 30 complaints with mileage
- Recalls
- 15campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Sources: NHTSA records for the 2015 Mercedes-Benz Sprinter 3500 (complaints, recalls, investigations). Report an error
NHTSA recorded 37 consumer complaints for the 2015 Mercedes-Benz Sprinter 3500. The part named most often is brakes, with 13 complaints (35% of the total), followed by vehicle speed control (12) and electronic stability control (11). 30 of the complaints include a mileage, and 97% of those were filed for vehicles with under 50,000 miles; the median is 15,750 miles. Of all complaints, 1 an injury, according to the filers. NHTSA lists 15 recall campaigns and 135 technical service bulletins for this model year. Brakes complaints overlap with 3 technical service bulletins filed under the same part. Compared with the other 5 Mercedes-Benz Sprinter 3500 model years that have at least 25 complaints and are old enough to compare, this one scores 51 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Brakes13 35%
- Vehicle speed control12 32%
- Air bags3 8.1%
- Electrical system3 8.1%
- Wheels3 8.1%
- Exterior lighting2 5.4%
- Other or unknown2 5.4%
- Seat belts2 5.4%
Also reported: Body and structure (2), Suspension (2), Equipment (1), Forward collision avoidance (1), Fuel system (1), Visibility (wipers, defrost, mirrors) (1).
Example complaints
Brakes: “We were traveling on flat, open interstate roadway in rainy weather at night with cruise control set when the vehicle unexpectedly accelerated quickly. I noticed the vehicle felt like it downshifted and felt like it was accelerating hard. I looked at speedometer and speed had increased by more than 5 MPH over what cruise was set in a matter of 4 seconds or so. I then applied pressure to brake pedal at which point the vehicle felt like brake system pulsed 4 times, and cruise control did not appear to disengage. …”
NHTSA complaint #11395932, filed 2021-02, 6,700 milesVehicle speed control: “I was driving on the freeway with my cruise control set at 65. The vehicle abruptly started accelerating. Fortunately I had left myself a good distance from the semi in front of me or I would have rammed into the back of it. This was quite unnerving and after braking I received the following error codes: ABS, esp, traction control and cruise control.”
NHTSA complaint #11376216, filed 2020-11, 22,800 milesElectronic stability control: “Abs,esp and traction control out. Wheel speed sensors cause fault that triggers all three systems to fail. I have replaced rear wheel sensors three times. When failing the transmission is erratic and wants to surge ahead. I must stand on the brake to not hit the cars in front. My vehicle has 22,000 miles and issue started on our first road trip. It usually happens when going about 5 MPH in traffic. Our vehicle is a winnebego navion with a mb sprinter base. This problem is strictly a mercedes problem.”
NHTSA complaint #11194330, filed 2019-04, 2,000 milesTransmission and drivetrain: “I was driving at 65 miles an hour on interstate and the vehicle decelerated and then accelerated and continued to accelerate. The cruise control was not on at the time. I tried to brake but the vehicle continued to try to accelerate as I depressed the brake petal. The only way to stop this was to physically put the vehicle in neutral. After sitting for a period of time multiple alarms were displayed. I was able to drive again once the vehicle was in alarm mode and the anti lock braking system had disabled itself. I am an experience driver. …”
NHTSA complaint #11341151, filed 2020-07, 24,500 milesMileage when problems were reported
97% of the 30 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 6,700 and 31,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Recalls and investigations
- 21V042000Feb 3, 2021Electronic stability control (esc) › Control moduleCovers: Mercedes-Benz Sprinter 3500 2012–2018, Freightliner Sprinter 3500 2012–2018
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
- 20V663000Oct 28, 2020Steering › Hydraulic power assist › Hose, piping, and connectionsCovers: Mercedes-Benz Sprinter 3500 2015–2020, Sprinter 2500 2015–2020, Freightliner Sprinter 3500 2015–2020 +5 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic…
- 19V238000Mar 26, 2019SeatsCovers: Mercedes-Benz Sprinter 3500 2015, Ford Transit 2015–2018, F-250 2007 +3 more
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the…
- 19V003000Jan 8, 2019Air bags › Frontal › Driver side › Inflator moduleCovers: Mercedes-Benz Sprinter 3500 2015–2017, Sprinter 2500 2015–2017, Freightliner Sprinter 3500 2015–2017 +1 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag…
- 19V004000Jan 8, 2019Air bags › Frontal › Passenger side › Inflator moduleCovers: Mercedes-Benz Sprinter 3500 2014–2017, Sprinter 2500 2014–2017, Freightliner Sprinter 2500 2014–2017 +1 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag…
- 17V786000Dec 8, 2017EquipmentCovers: Mercedes-Benz Sprinter 3500 2014–2017, Sprinter 2500 2014–2017, Ram Promaster 2016–2017
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or…
See all 15 recalls for the 2015 Mercedes-Benz Sprinter 3500 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 135 on record; the latest 10 are shown.
- 11038170Sep 19, 2026Other or unknown. Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit…
- 11036855Aug 26, 2026Transmission and drivetrain. Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather…
- 11035563Jul 1, 2026Other or unknown. ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may…
- 11034410Jun 15, 2026Transmission and drivetrain. Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check…
- 11034416Jun 3, 2026Fuel system. OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present…
- 11031943Apr 18, 2026Engine. Complaint Rattling noise from underneath the vehicle. Cause One or more of the following conditions may be present: 1. The exhaust bracket from the DPF to the transmission is cracked or broken. •…
- 11030629Mar 23, 2026Fuel system. The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light…
- 11028113Jan 16, 2026Engine. EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related…
- 11026891Dec 1, 2025Transmission and drivetrain. Clunking noise on load change or gear engagement Complaint Clunking noise can be heard on some load changes or when changing from N->R or N->D Cause Movement of transfer case splines Remedy Apply…
- 11023983Sep 26, 2025Other or unknown. Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes…
Other model years of the Mercedes-Benz Sprinter 3500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2023 | 17 | 33,000 | 6 | — | — | — | Too new |
| 2022 | 9 | 5,000 | 6 | — | — | — | Not enough data |
| 2021 | 8 | 8,000 | 16 | — | — | — | Not enough data |
| 2020 | 13 | 2,850 | 22 | — | — | — | Not enough data |
| 2019 | 27 | 9,550 | 41 | — | — | 67 · More | Falling |
| 2018 | 9 | 15,000 | 10 | — | — | — | Not enough data |
| 2017 | 28 | 18,000 | 9 | — | — | 20 · Fewer | Falling |
| 2016 | 62 | 17,150 | 16 | — | — | 71 · More | Falling |
| 2015 | 37 | 15,750 | 15 | — | — | 51 · Typical | Falling |
| 2014 | 55 | 22,250 | 7 | — | — | 49 · Typical | Falling |
| 2013 | 45 | 26,400 | 5 | — | — | 18 · Fewer | Falling |
| 2012 | 21 | 31,000 | 4 | — | — | — | Falling |
| 2011 | 8 | 48,744 | 4 | — | — | — | Not enough data |
All Mercedes-Benz Sprinter 3500 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2015 Mercedes-Benz Sprinter 3500 have?
NHTSA recorded 37 consumer complaints for the 2015 Mercedes-Benz Sprinter 3500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2015 Mercedes-Benz Sprinter 3500 is reported most often?
Brakes is named most often, in 13 complaints (35% of the total), followed by vehicle speed control with 12.
Has the 2015 Mercedes-Benz Sprinter 3500 been recalled?
NHTSA lists 15 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2015 Mercedes-Benz Sprinter 3500 reported?
Among the 30 complaints that include a mileage, the median is 15,750 miles and the middle half falls between 6,700 and 31,000 miles; 97% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.