2013 Mercedes-Benz Sprinter 3500 Air bags Problems
- Complaints
- 19about this part
- Share
- 42%of 45 total for the year
- Median mileage
- 7,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 19 complaints about the air bags of the 2013 Mercedes-Benz Sprinter 3500, 42% of the 45 complaints for this model year. Where a mileage was given, the median is 7,000 miles. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Takata airbag I purchased a 2013 mercedez SPRINTER 3500 van that had been converted through winnebago industries in forest city ia. When I exported/imported the vehicle into canada, I was unable to register the motorhome, due to the takata air bag recall. The registry of motor vehicle in nova scotia, canada has granted me a temporary permit for 2017 only, I have been unable to receive any sort of time line as to the approximate date that this recall will be repaired. I was told in october of 2016 by mercedes benz USA that they expected the repair would be completed by july/august of 2016. …”
NHTSA complaint #11031486, filed 2017-10, 7,000 miles“Takata recall once parts are available customers will be sent a letter asking them to go to an authorized freightliner sprinter dealer who will replace the driver side front airbag of the potentially affected vehicles in the freightliner branded sprinter vehicles. Nhtsa recall campaign 16v077. Recall incomplete. Remedy not yet available. Never call or informed to take vehicle in for repairs.”
NHTSA complaint #11035671, filed 2017-10“2013 mercedes benz SPRINTER 3500. Consumer writes in regards to parts being unavailable for repair of safety recall. The consumer stated the parts were not yet available to complete the recall. The manufacturer exceeded a reasonable amount of time completing the recall repair.”
NHTSA complaint #11082948, filed 2018-04“Takata recall. The contact owns a 2013 Mercedes-Benz SPRINTER 3500. The contact received notification of NHTSA campaign number: 16v077000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.”
NHTSA complaint #10938785, filed 2016-12“Takata recall. The contact owns a 2013 Mercedes-Benz SPRINTER 3500. The contact stated that he was unable to contact an authorized dealer to schedule a recall repair appointment within a reasonable amount of time regarding NHTSA campaign number: 16v077000 (air bags). The interim recall notice began on april 11, 2016 and indicated that the part was not available and a second notice would be sent to the vehicle owner. In addition, the manufacturer indicated that the closest dealer was less than three hours away. …”
NHTSA complaint #11173112, filed 2019-01Related recalls
- 18V032000Jan 9, 2018Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles…Covers: Mercedes-Benz Sprinter 3500 2013, Sprinter 2500 2013, Freightliner Sprinter 2500 2013 +1 more
- 17V093000Feb 10, 2017Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles…Covers: Mercedes-Benz Sprinter 3500 2013–2016, Sprinter 2500 2013–2016, Freightliner Sprinter 2500 2013–2016 +1 more
- 16V077000Feb 10, 2016Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31…Covers: Mercedes-Benz Sprinter 3500 2010–2014, Freightliner Sprinter 3500 2007–2014, Sprinter 2500 2007–2014 +3 more
Related service bulletins
- 10168064Sep 23, 2019Replace Driver-side Airbag
- 10168063Sep 23, 2019Replace Passenger-side Airbag
- 10236008Apr 4, 2016Important safety recall information.
- 10235998Feb 26, 2016Additional information around the recent recall announcement affecting approximately 100,000 Mercedes-Benz and Freightliner vans involving Takata driver-side airbags containing…
- 10235993Feb 19, 2016recall campaign announcement.
- 10235997Feb 12, 2016Additional information around the recent recall announcement affecting approximately 100,000 Mercedes-Benz and Freightliner vans involving Takata driver-side airbags containing…
- 10235992Feb 11, 2016Takata airbag recall campaign announcement
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 6% |
| 2022 | 1 | 11% |
| 2021 | 1 | 13% |
| 2020 | 2 | 15% |
| 2019 | 3 | 11% |
| 2017 | 2 | 7% |
| 2016 | 12 | 19% |
| 2015 | 3 | 8% |
| 2014 | 19 | 35% |
| 2013 | 19 | 42% |
| 2012 | 4 | 19% |
| 2011 | 4 | 50% |
Other parts of the 2013 Mercedes-Benz Sprinter 3500
12 complaintsElectronic stability control
10 complaintsBrakes
8 complaintsOther or unknown
3 complaintsTires
2 complaintsWheels
2 complaintsElectrical system
1 complaintsEngine cooling
1 complaintsForward collision avoidance
1 complaintsSteering
1 complaintsTransmission and drivetrain
1 complaints
← All problems reported for the 2013 Mercedes-Benz Sprinter 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology