2014 Mercedes-Benz Sprinter 3500 Air bags Problems
- Complaints
- 19about this part
- Share
- 35%of 55 total for the year
- Median mileage
- 19,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 19 complaints about the air bags of the 2014 Mercedes-Benz Sprinter 3500, 35% of the 55 complaints for this model year. Where a mileage was given, the median is 19,000 miles. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Takata recall -- I continue to get postcards and/or emails from mercedes benz regarding the nhsta recall #16v077. The latest email came today. But I had the recall work done on august 24, 2018. Apparently mercedes benz does not know that the recall has been performed, even though the mercedes benz dealer who performed the recall work assures me that there are no outstanding recalls on this vehicle.”
NHTSA complaint #11184956, filed 2019-03, 27,800 miles“Takata recall - this recall was identified in january 2016 - almost one year ago. Having seen the potential damage to a passenger, it is imperative to resolve this quickly. I do not want to be filing a complaint after the air bag blows up!”
NHTSA complaint #10937734, filed 2016-12, 19,000 miles“Takata recall not about an accident. I received a letter from mercedes benz dated january 2018 saying that remedy parts are now available for your vehicle to replace the driver's side takata airbag. But when I called my dealer (berglund mercedes benz in roanoke, va, I was told they cannot get enough of them from whoever is supposed to supply them, and the service manager could not say when they will be available. …”
NHTSA complaint #11085115, filed 2018-04“My motor home has been on recall for years and mercedes dealership still doesn't have parts. I live in south florida which makes me a high risk for injury”
NHTSA complaint #11048016, filed 2017-11“Takata recall approx. A year ago received notice of airbag inflator recall on this vehicle. Contacted dealer and was told replacement part not yet available. Checked periodically with dealer. January 2018 letter from dealer stated parts now available. Took vehicle to dealer and was told once again part for this vehicle not available.”
NHTSA complaint #11066620, filed 2018-02Related recalls
- 19V004000Jan 8, 2019Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These…Covers: Mercedes-Benz Sprinter 3500 2014–2017, Sprinter 2500 2014–2017, Freightliner Sprinter 2500 2014–2017 +1 more
- 17V093000Feb 10, 2017Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles…Covers: Mercedes-Benz Sprinter 3500 2013–2016, Sprinter 2500 2013–2016, Freightliner Sprinter 2500 2013–2016 +1 more
- 16V077000Feb 10, 2016Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31…Covers: Mercedes-Benz Sprinter 3500 2010–2014, Freightliner Sprinter 3500 2007–2014, Sprinter 2500 2007–2014 +3 more
Related service bulletins
- 10236008Apr 4, 2016Important safety recall information.
- 10235998Feb 26, 2016Additional information around the recent recall announcement affecting approximately 100,000 Mercedes-Benz and Freightliner vans involving Takata driver-side airbags containing…
- 10235993Feb 19, 2016recall campaign announcement.
- 10235997Feb 12, 2016Additional information around the recent recall announcement affecting approximately 100,000 Mercedes-Benz and Freightliner vans involving Takata driver-side airbags containing…
- 10235992Feb 11, 2016Takata airbag recall campaign announcement
- 10056967May 16, 2014Xentry(mercedes):airbag control unit locks up after vehicle is started, flashing or coding of airbags is not possible.
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 6% |
| 2022 | 1 | 11% |
| 2021 | 1 | 13% |
| 2020 | 2 | 15% |
| 2019 | 3 | 11% |
| 2017 | 2 | 7% |
| 2016 | 12 | 19% |
| 2015 | 3 | 8% |
| 2014 | 19 | 35% |
| 2013 | 19 | 42% |
| 2012 | 4 | 19% |
| 2011 | 4 | 50% |
Other parts of the 2014 Mercedes-Benz Sprinter 3500
15 complaintsVehicle speed control
11 complaintsElectronic stability control
10 complaintsEngine
6 complaintsWheels
5 complaintsElectrical system
4 complaintsOther or unknown
4 complaintsLane departure
2 complaintsEngine cooling
1 complaintsExterior lighting
1 complaintsForward collision avoidance
1 complaintsFuel system
1 complaints
← All problems reported for the 2014 Mercedes-Benz Sprinter 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology