2016 Mercedes-Benz Sprinter 3500 Air bags Problems
- Complaints
- 12about this part
- Share
- 19%of 62 total for the year
- Median mileage
- 22,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the air bags of the 2016 Mercedes-Benz Sprinter 3500, 19% of the 62 complaints for this model year. Where a mileage was given, the median is 22,000 miles. 1 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Been waiting 11 months for parts for the passenger side airbag recall and I still can't get a date as to when they will be able to correct the situation.”
NHTSA complaint #11289906, filed 2019-12, 25,000 miles“This recall goes back to march 2019. I need to sell this vehicle and I can't sell it with the recall not performed. When will the parts be available for the recall?”
NHTSA complaint #11289709, filed 2019-12“I have received notices of 2 airbag recalls on this vehicle. One for driver side, one for passenger side. Dealer tells me he has all parts in stock for both repairs, but passenger side airbag is listed on his records as pending. Therefore, he cannot proceed with that repair, as he will not be reimbursed. Is the passenger airbag in this vehicle in fact subject to recall? If so, why is it that it cannot be repaired a full seven months after I received a recall notice in march, 2019 when the dealer has the parts? I live approximately two hours drive from my dealer. …”
NHTSA complaint #11281785, filed 2019-11“The contact owns 2016 Mercedes-Benz SPRINTER 3500. While driving 40-45 MPH, the contact was involved in a crash with a school bus traveling north at 30 MPH. The air bags did not deploy. The contact was not injured; however, several children on the school bus sustained minor injuries. Three students sought medical attention. A police report was filed. The vehicle was towed from the scene to a local tow lot. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified. The approximate failure mileage was 19,000. …”
NHTSA complaint #11258988, filed 2019-09, 19,000 milesRelated recalls
- 19V003000Jan 8, 2019Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These…Covers: Mercedes-Benz Sprinter 3500 2015–2017, Sprinter 2500 2015–2017, Freightliner Sprinter 3500 2015–2017 +1 more
- 19V004000Jan 8, 2019Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These…Covers: Mercedes-Benz Sprinter 3500 2014–2017, Sprinter 2500 2014–2017, Freightliner Sprinter 2500 2014–2017 +1 more
- 17V093000Feb 10, 2017Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles…Covers: Mercedes-Benz Sprinter 3500 2013–2016, Sprinter 2500 2013–2016, Freightliner Sprinter 2500 2013–2016 +1 more
Related service bulletins
- 10168065Sep 25, 2019Passneger-side Airbag
- 10168062Sep 10, 2019Replace Passenger-side Airbag
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 6% |
| 2022 | 1 | 11% |
| 2021 | 1 | 13% |
| 2020 | 2 | 15% |
| 2019 | 3 | 11% |
| 2017 | 2 | 7% |
| 2016 | 12 | 19% |
| 2015 | 3 | 8% |
| 2014 | 19 | 35% |
| 2013 | 19 | 42% |
| 2012 | 4 | 19% |
| 2011 | 4 | 50% |
Other parts of the 2016 Mercedes-Benz Sprinter 3500
14 complaintsTransmission and drivetrain
14 complaintsElectronic stability control
12 complaintsVehicle speed control
10 complaintsElectrical system
9 complaintsWheels
7 complaintsEngine
5 complaintsOther or unknown
3 complaintsFuel system
2 complaintsBody and structure
2 complaintsExterior lighting
1 complaintsForward collision avoidance
1 complaints
← All problems reported for the 2016 Mercedes-Benz Sprinter 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology