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Transmission and drivetrainPart report

2016 Mercedes-Benz Sprinter 3500 Transmission and drivetrain Problems

Complaints
14about this part
Share
23%of 62 total for the year
Median mileage
11,250miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 14 complaints about the transmission and drivetrain of the 2016 Mercedes-Benz Sprinter 3500, 23% of the 62 complaints for this model year. Where a mileage was given, the median is 11,250 miles. 2 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“On september 30, 2019, I was driving downhill on a mountain road when our rv, a 25' ltv unity on a mercedes SPRINTER 3500 chassis, suddenly lurched and felt out of control. The breaks and steering were unresponsive, and I was pumping the breaks, hard! After about 10 minutes of struggling to control the vehicle around a curvey downhill road, control was restored. Luckily, I was going slow enough that no accident resulted, but it really shook me! …”

NHTSA complaint #11394837, filed 2021-02, 17,300 miles

“Driving along on cruise control. Cruise control deactivates, anti-lock, traction control and anti-skid lights come on. I stop the vehicle, the transmission wanders between gears jerking. I go to mb dealership they replace r rear speed sensor mileage:9659miles. At 12,060 miles the same thing happens. I drivea five hour round trip to mb dealer, they replace the l rear speed sensor. At 17,000 miles (now off warranty) all the lamps are on again, the transmission will not shift into drive and I face a 133 mile tow to knoxville, tn mercedes dealership.”

NHTSA complaint #11331427, filed 2020-06, 9,659 miles

“7-9-2018: pulling out of my driveway with a 2018 thor chateau 24fs (with a 2016 SPRINTER 3500 diesel chassis) with less than 9k miles, I had a bang from the transmission. In hindsight, this was just after a right turn. About 300 miles later after a stop light and 90 degree right turn, the transmission started trying to shift back and forth between 2 and and 3 (or maybe 1st and 2nd) in somewhat violent rapid alternation. I stopped and restarted the rv. Ran fine. About 75 miles later after a right turn, same thing. Stopped & restarted. …”

NHTSA complaint #11124129, filed 2018-09, 9,000 miles

“When I went to try the 4 wheel drive the following things happened: a clunking sound in the rear of the vehicle. Numerous warning lights came on . Abs, collision avoidance, cruise control, check engine, ESC or esp. Over time the lights cleared but came back on weeks apart. I am a retired nasa safety/reliably engineer. In my opinion all of these lights come on as a result of failures of one or more wheel speed sensors. This is a major safety problem as when there is a failed or intermittent operation of a failed speed sensor. All of these safety systems fail when the one sensor fails. …”

NHTSA complaint #11373892, filed 2020-11, 3,000 miles

“Rear wheel speed sensor failure. Can cause vehicle to surge uncommanded. Vehicle enters limited or limp mode. Some features / functions are disabled. While stationary vehicle attempted to accelerate (surge) in spite of driver brake application. Vehicle has had this failure two times once for each rear wheel sensor failure.”

NHTSA complaint #11196530, filed 2019-04, 8,500 miles

Related recalls

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2023318%
2022111%
202018%
2019622%
2018111%
201714%
20161423%
2015411%
201312%
2012314%

Other parts of the 2016 Mercedes-Benz Sprinter 3500

Brakes
14 complaints
Air bags
12 complaints
Electronic stability control
12 complaints
Vehicle speed control
10 complaints
Electrical system
9 complaints
Wheels
7 complaints
Engine
5 complaints
Other or unknown
3 complaints
Fuel system
2 complaints
Body and structure
2 complaints
Exterior lighting
1 complaints
Forward collision avoidance
1 complaints

← All problems reported for the 2016 Mercedes-Benz Sprinter 3500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology