2017 Mercedes-Benz Sprinter 3500 Transmission and drivetrain Problems
- Complaints
- 1about this part
- Share
- 4%of 28 total for the year
- Median mileage
- 12,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 1 complaints about the transmission and drivetrain of the 2017 Mercedes-Benz Sprinter 3500, 4% of the 28 complaints for this model year. Where a mileage was given, the median is 12,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Sprinter completely lost electrical power, engine and drive train propulsion. The tach and speedometer froze in place at 2500 RPM and 15mph. 60 seconds passed and the dash lights blinked and then allowed me to restart vehicle. It was like the system re-booted itself. Luckily I was not at speed or in a driving lane when this happened. I had just filled the tank with diesel, my def was at 80% full and I was departing the service station. I was able to start vehicle and return home, 10 miles. …”
NHTSA complaint #11185622, filed 2019-03, 12,000 milesRelated service bulletins
- 11036855Aug 26, 2026Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force…
- 11034410Jun 15, 2026Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit…
- 11026891Dec 1, 2025Clunking noise on load change or gear engagement Complaint Clunking noise can be heard on some load changes or when changing from N->R or N->D Cause Movement of transfer case…
- 11023982Sep 16, 2025Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause…
- 10151957Jul 23, 2018Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
- 10135719May 2, 2016Humming, droning from the drivetrain on SPRINTER 2500 with all-wheel drive (4x4)
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 3 | 18% |
| 2022 | 1 | 11% |
| 2020 | 1 | 8% |
| 2019 | 6 | 22% |
| 2018 | 1 | 11% |
| 2017 | 1 | 4% |
| 2016 | 14 | 23% |
| 2015 | 4 | 11% |
| 2013 | 1 | 2% |
| 2012 | 3 | 14% |
Other parts of the 2017 Mercedes-Benz Sprinter 3500
7 complaintsWheels
7 complaintsBrakes
5 complaintsVehicle speed control
4 complaintsElectrical system
3 complaintsFuel system
3 complaintsBody and structure
3 complaintsAir bags
2 complaintsOther or unknown
2 complaintsEngine
1 complaintsForward collision avoidance
1 complaintsSteering
1 complaints
← All problems reported for the 2017 Mercedes-Benz Sprinter 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology