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Body and structurePart report

2017 Mercedes-Benz Sprinter 3500 Body and structure Problems

Complaints
3about this part
Share
11%of 28 total for the year
Median mileage
37,250miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the body and structure of the 2017 Mercedes-Benz Sprinter 3500, 11% of the 28 complaints for this model year. Where a mileage was given, the median is 37,250 miles. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Body parts are falling of for running boards, parts have fallen off on the highway and hit other vehicles. Dealer unable to find parts to resolve issue.”

NHTSA complaint #11292401, filed 2020-01, 25,000 miles

“Side entry door opened twice while driving. 1st we thought we didn't close it right, but I checked and door had locks engaged. The 2nd time that door opened up, I pulled over and checked and engaged all locks on door and then pushed it a bit and to my surprise the door opened up! It turns out the screws were lose so the locks were not engaging. So I tightened them up with the drill and problem solved. This is an rv and it is driven many miles and on bumpy roads so the screws will loosen up causing the deadbolt locks not to engage properly. …”

NHTSA complaint #11407752, filed 2021-04

“The contact owns a 2017 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 25 MPH, he had to brake abruptly, due to an animal crossing the roadway. Then he heard a loud sound coming from underneath the vehicle, when he took his foot off the brake. . The contact pulled over to the side of the road and saw the water tank had fallen to the ground. The vehicle was taken to an independent mechanic where the water tank was firmly re-attached to the RV. …”

NHTSA complaint #11540773, filed 2023-08, 49,500 miles

Related recalls

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202316%
2020215%
2019311%
2018111%
2017311%
201623%
201525%

Other parts of the 2017 Mercedes-Benz Sprinter 3500

Electronic stability control
7 complaints
Wheels
7 complaints
Brakes
5 complaints
Vehicle speed control
4 complaints
Electrical system
3 complaints
Fuel system
3 complaints
Air bags
2 complaints
Other or unknown
2 complaints
Engine
1 complaints
Forward collision avoidance
1 complaints
Steering
1 complaints
Tires
1 complaints

← All problems reported for the 2017 Mercedes-Benz Sprinter 3500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology