Recall 19V693000: 2018–2019 Mercedes-Benz Metris and 4 other models
- Report received
- Oct 2, 2019
- Manufacturer
- Daimler Vans USA, LLC
- Potentially affected
- 19vehicles
- Model years
- 2018–2019
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Possible consequence
Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2018 Mercedes-Benz Metris28 complaints
- 2019 Mercedes-Benz Metris9 complaints
- 2018 Mercedes-Benz Sprinter 15002 complaints
- 2019 Mercedes-Benz Sprinter 15008 complaints
- 2018 Mercedes-Benz Sprinter 250014 complaints
- 2019 Mercedes-Benz Sprinter 250067 complaints
- 2018 Mercedes-Benz Sprinter 35009 complaints
- 2019 Mercedes-Benz Sprinter 350027 complaints
- 2018 Mercedes-Benz Sprinter 45000 complaints
- 2019 Mercedes-Benz Sprinter 45009 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.