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Mercedes-Benz Sprinter 2500Model year report

2018 Mercedes-Benz Sprinter 2500 Problems

Complaints
14filed with NHTSA
Median mileage
10,250miles, 10 complaints with mileage
Recalls
9campaigns on record
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

Sources: NHTSA records for the 2018 Mercedes-Benz Sprinter 2500 (complaints, recalls, investigations). Report an error

NHTSA recorded 14 consumer complaints for the 2018 Mercedes-Benz Sprinter 2500. The part named most often is vehicle speed control, with 4 complaints (29% of the total), followed by steering (3) and transmission and drivetrain (3). 10 of the complaints include a mileage, and 80% of those were filed for vehicles with under 50,000 miles; the median is 10,250 miles. NHTSA lists 9 recall campaigns and 57 technical service bulletins for this model year. Steering complaints overlap with 1 recall campaign covering the hose, piping, and connections and 3 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Lane departure (1), Suspension (1).

Example complaints

Vehicle speed control: “2018 mb sprinter pleasure way rv suddenly erratically accelerated while in motion on highway, erratic transmission shifting, multiple warning messages including esp, ABS, blind spot assist inoperative, asr/bas symbol appeared. Await service appointment. ?rear wheel speed sensor?”

NHTSA complaint #11374151, filed 2020-11, 4,734 miles

Steering: “The pressurized lower power steering fluid hose is inadequately clamped at the cooler unit and is of insufficient length, resulting in the hose loosening and eventually disconnecting. This causes a loss of all power steering assist. Upon the advice of other owners who have suffered catastrophic steering loss, I inspected the lower hose connection in my driveway and found it had come partially disconnected. I had to reattach the hose and secure it with a traditional worm-style hose clamp.”

NHTSA complaint #11349245, filed 2020-08, 5,500 miles

Transmission and drivetrain: “Since september of 2019 with around 4500 miles on the vehicle, loose bolts were found that holds up fuel tank. Several driveshafts (aka pilot shafts) failed and were replaced. The rear differential failed and was replaced. Several tires have been replaced. This vehicle vibrates at highway speeds. Mercedes benz has made several attempts over 80 days to cure this vibration problem. Photos were sent to the service manager at wagner mercedes benz on 10/2/2019 showing loose bolts which they secured fuel tank. The vehicle currently has 7400 miles on it. …”

NHTSA complaint #11321880, filed 2020-04, 4,500 miles

Electrical system: “The contact owns a 2018 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked, the contact became aware of an electrical burning odor. Upon touching the steering wheel, the steering wheel was extremely hot. After the vehicle was driven, the steering wheel gradually cooled down. The owner expressed concerns that the air bag might inadvertently deploy due to the heat. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.”

NHTSA complaint #11719801, filed 2026-02, 40,000 miles

Mileage when problems were reported

80% of the 10 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 4,734 and 40,000 miles.

50%0–1020%10–2510%25–5010%50–7510%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (10 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 10,250 miles.

Complaints by year filed

Fewer than 15 complaints, too few for a reliable trend.

2020520212022202320242026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

See all 9 recalls for the 2018 Mercedes-Benz Sprinter 2500 → · Check a VIN at nhtsa.gov/recalls

NHTSA investigations

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 57 on record; the latest 10 are shown.

See all 57 bulletins →

Other model years of the Mercedes-Benz Sprinter 2500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2024125,0004———Too new
2023192,1007———Too new
20224011,9007——49 · TypicalRising
2021453,20018——51 · TypicalRising
2020803,00022——81 · MoreFalling
20196817,50042——69 · MoreFalling
20181410,2509———Not enough data
20171318,0007———Not enough data
20162824,00015——0 · FewerFalling
20152354,00014———Rising
20143850,0006——0 · FewerFalling
20132141,2963———Rising
2012823,0002———Not enough data
20111420,3864———Not enough data
20101457,0006———Not enough data

All Mercedes-Benz Sprinter 2500 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2018 Mercedes-Benz Sprinter 2500 have?

NHTSA recorded 14 consumer complaints for the 2018 Mercedes-Benz Sprinter 2500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2018 Mercedes-Benz Sprinter 2500 is reported most often?

Vehicle speed control is named most often, in 4 complaints (29% of the total), followed by steering with 3.

Has the 2018 Mercedes-Benz Sprinter 2500 been recalled?

NHTSA lists 9 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2018 Mercedes-Benz Sprinter 2500 reported?

Among the 10 complaints that include a mileage, the median is 10,250 miles and the middle half falls between 4,734 and 40,000 miles; 80% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.