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Mercedes-Benz Sprinter 2500Model year report

2022 Mercedes-Benz Sprinter 2500 Problems

Compared with other Mercedes-Benz Sprinter 2500 years

Typical for this model

49/100 1.0× a typical year · 50 = typical

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
40filed with NHTSA
Median mileage
11,900miles, 4 complaints with mileage
Recalls
7campaigns on record
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

Sources: NHTSA records for the 2022 Mercedes-Benz Sprinter 2500 (complaints, recalls, investigations), NHTSA crash tests. Report an error

NHTSA recorded 40 consumer complaints for the 2022 Mercedes-Benz Sprinter 2500. The part named most often is electrical system, with 9 complaints (23% of the total), followed by engine (8) and forward collision avoidance (8). 4 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 11,900 miles. Of all complaints, 2 involved a crash, 2 an injury, according to the filers. NHTSA lists 7 recall campaigns and 96 technical service bulletins for this model year. Electrical system complaints overlap with 3 recall campaigns and 16 technical service bulletins filed under the same part. Engine complaints overlap with 24 technical service bulletins filed under the same part. Compared with the other 5 Mercedes-Benz Sprinter 2500 model years that have at least 25 complaints and are old enough to compare, this one scores 49 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Body and structure (2), Visibility (wipers, defrost, mirrors) (2), Brakes (1), Exterior lighting (1), Suspension (1), Wheels (1).

Example complaints

Electrical system: “Mercedes dealership refused to replace ism module and I'm driving with blank instrument panel! No rmp no mph no gas gauge no milage nothing! This vehicle is my only source of income as I'm a delivery driver! It's my only vehicle! I need this fixed now or I can't pay my bills! This part is recalled and I expect them to fix it!”

NHTSA complaint #11719282, filed 2026-02

Engine: “I have had to have the EGR valve cleaned out 4 times in 18000 miles. The dealer states it carbonized and causes bucking and hard shifting. This is a great hardship as to lost time of vehicle in service. Smithtown Mercedes has told me it is a known issue with no current resolution other than cleaning the EGR every 3 months.”

NHTSA complaint #11604674, filed 2024-07

Forward collision avoidance: “I drove on the freeway with Cruise Control engaged. Suddenly, the control kicked off, and the meter board displayed the following warnings: Active Brake Assist Functions Limited. See Operator's Manual and Active Distance Assist Inoperative. I immediately contacted Mercedes-Benz road assistance, and it took them 13 hours to tow my vehicle to the Mercedes-Benz dealer in Las Vegas. It is closed on Sunday. They just drop us on the driveway. The temperature was scorching at 105 degrees Fahrenheit. …”

NHTSA complaint #11532522, filed 2023-07

Other or unknown: “My van has a cross wind assistance feature that can not be turned off. Apparently it helps to keep the vehicle in the lane during cross wind situation, I found it to be way too aggressive and turning itself for no apparent reason. I find it that while it may be helpful in some situations it certainly does more harm than good.”

NHTSA complaint #11634114, filed 2025-01

Mileage when problems were reported

100% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 6,800 and 17,000 miles.

50%0–1050%10–250%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (4 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 11,900 miles.

Complaints by year filed

Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

2022202313202420252026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2022 Mercedes-Benz Sprinter 2500. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
Sprinter 2500 12 Passenger Van · VAN AWDnot rated———1 · 99.0% risk
Sprinter 2500 12 Passenger Van · VAN RWDnot rated———1 · 92.4% risk
Sprinter 2500 15 Passenger Van · VAN RWDnot rated———1 · 99.0% risk

Driver aids listed by NHTSA for the 2022 model year: forward collision warning standard, lane departure warning optional, automatic emergency braking not available.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Recalls and investigations

See all 7 recalls for the 2022 Mercedes-Benz Sprinter 2500 → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 96 on record; the latest 10 are shown.

See all 96 bulletins →

Other model years of the Mercedes-Benz Sprinter 2500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2024125,0004———Too new
2023192,1007———Too new
20224011,9007——49 · TypicalRising
2021453,20018——51 · TypicalRising
2020803,00022——81 · MoreFalling
20196817,50042——69 · MoreFalling
20181410,2509———Not enough data
20171318,0007———Not enough data
20162824,00015——0 · FewerFalling
20152354,00014———Rising
20143850,0006——0 · FewerFalling
20132141,2963———Rising
2012823,0002———Not enough data
20111420,3864———Not enough data
20101457,0006———Not enough data

All Mercedes-Benz Sprinter 2500 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2022 Mercedes-Benz Sprinter 2500 have?

NHTSA recorded 40 consumer complaints for the 2022 Mercedes-Benz Sprinter 2500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2022 Mercedes-Benz Sprinter 2500 is reported most often?

Electrical system is named most often, in 9 complaints (23% of the total), followed by engine with 8.

Has the 2022 Mercedes-Benz Sprinter 2500 been recalled?

NHTSA lists 7 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2022 Mercedes-Benz Sprinter 2500 reported?

Among the 4 complaints that include a mileage, the median is 11,900 miles and the middle half falls between 6,800 and 17,000 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.