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Forward collision avoidancePart report

2022 Mercedes-Benz Sprinter 2500 Forward collision avoidance Problems

Complaints
8about this part
Share
20%of 40 total for the year
Median mileage
6,800miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the forward collision avoidance of the 2022 Mercedes-Benz Sprinter 2500, 20% of the 40 complaints for this model year. Where a mileage was given, the median is 6,800 miles. 2 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I drove on the freeway with Cruise Control engaged. Suddenly, the control kicked off, and the meter board displayed the following warnings: Active Brake Assist Functions Limited. See Operator's Manual and Active Distance Assist Inoperative. I immediately contacted Mercedes-Benz road assistance, and it took them 13 hours to tow my vehicle to the Mercedes-Benz dealer in Las Vegas. It is closed on Sunday. They just drop us on the driveway. The temperature was scorching at 105 degrees Fahrenheit. …”

NHTSA complaint #11532522, filed 2023-07

“The Cross Wind Assist feature on the Mercedes Sprinter is extremely flawed and dangerous. It is also the only assistance system you cannot disable. We have brought it up to Merceds Benz mechanics and dealers and they are aware of the issues, but say there is currently no fix from corporate. I have had the system activate hundreds of times on short windy drives. The last incident was driving through Nebraska from Omaha to the Colorado border. The system engaged 600-800 times. It was windy, but the danger wasn't the wind, it was the cross wind assist feature. …”

NHTSA complaint #11583867, filed 2024-04

“The distronic cruise control system cuts out after a period of seeing no vehicles in front, sometimes an hour, sometimes two hours. But when this happens, it then begins disabling other safety systems like emergency braking. There is no way to quickly reset the system. I spoke with the Mercedes Benz Dealer about this (van is brand new and this happened twice on my first trip) and I was told that this is both common in the 2019 and older Sprinter Vans, and that it is just a idiosyncrasy of the system. How is this safe? How have there not been any changes to this system in 3 years?”

NHTSA complaint #11468531, filed 2022-06

“Front crash with no airbag deployment and no emergency braking. Currently at The Metal Shop in Warm Springs Va. Told by insurance it is totaled. Sustained mild concussion from head trauma. Head hit steering wheel. I notice many Sprinters for sale for parts after similar front end collisions. No warning lights.”

NHTSA complaint #11751770, filed 2026-07

“The contact owns a 2022 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds with the cruise control activated, the vehicle experienced phantom braking, with the traction control warning light illuminated. The contact stated that the failure had occurred several times while the cruise control was activated. The contact stated that the failure worsened over time. The contact stated that the failure ceased after turning off the cruise control feature. …”

NHTSA complaint #11550239, filed 2023-10, 6,800 miles

Forward collision avoidance: other model years

YearComplaintsShare of year
202418%
202315%
2022820%
2021920%
20201418%
201946%
201514%
201315%

Other parts of the 2022 Mercedes-Benz Sprinter 2500

Electrical system
9 complaints
Engine
8 complaints
Other or unknown
8 complaints
Vehicle speed control
5 complaints
Fuel system
4 complaints
Lane departure
4 complaints
Transmission and drivetrain
3 complaints
Air bags
2 complaints
Steering
2 complaints
Body and structure
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints
Brakes
1 complaints

← All problems reported for the 2022 Mercedes-Benz Sprinter 2500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology