2022 Mercedes-Benz Sprinter 2500 Electrical system Problems
- Complaints
- 9about this part
- Share
- 23%of 40 total for the year
- Median mileage
- 3,700miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the electrical system of the 2022 Mercedes-Benz Sprinter 2500, 23% of the 40 complaints for this model year. Where a mileage was given, the median is 3,700 miles. 3 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Mercedes dealership refused to replace ism module and I'm driving with blank instrument panel! No rmp no mph no gas gauge no milage nothing! This vehicle is my only source of income as I'm a delivery driver! It's my only vehicle! I need this fixed now or I can't pay my bills! This part is recalled and I expect them to fix it!”
NHTSA complaint #11719282, filed 2026-02“Almost immediately after I got my Van the Aux Balmar Alternator installed by THOR had to be replaced and was not functional. I tried to get it repaired by two warranty repair centers in Colorado and neither one could repair the Alternator or get it to charge the lithium battery that was also new. Thor told me that they would have specialist look at it when I brought it into Blue Compass of Wheatridge and they told me they had fixed the issue but it still will not charge battery even after 17 hours of driving.”
NHTSA complaint #11746789, filed 2026-06“Frequently, when I started the car, the instrument cluster's monochrome display will stay blank/black or display completely corrupted garbage - unreadable bit and pieces. I wasn't able to read essential info like level of drive gear and fuel level etc. Often when this happens, the physical speedometer pointers won't settle on accurate current speed level, but keep cycling: from 0 spin to some value and then reset back to 0 and spin to some value ... This makes driving risky as I am not able to see accurate driving speed!”
NHTSA complaint #11750471, filed 2026-07“My message belongs to all vehicle manufacturers. Especially the business/commercial vehicles like mine . Which we spent most of our time inside it, during the work periods'. I would like to ask a favor to take a better attention when it comes to Safety/Comfort /look. We don't Race or Camp but work and sometimes live there. Most of the time me and my hardworking colleagues don't complain a lot. Because we don't have time. Sometimes we also wanna grab a Starbucks coffee, if they can make the drive thro clearance just a little bit higher. …”
NHTSA complaint #11577269, filed 2024-03“The contact owns a 2022 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds with the cruise control activated, the vehicle experienced phantom braking, with the traction control warning light illuminated. The contact stated that the failure had occurred several times while the cruise control was activated. The contact stated that the failure worsened over time. The contact stated that the failure ceased after turning off the cruise control feature. …”
NHTSA complaint #11550239, filed 2023-10, 6,800 milesRelated recalls
- 24V930000Dec 13, 2024Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and…Covers: Mercedes-Benz Sprinter 2500 2019–2022, Sprinter 3500 2019–2022, Sprinter 1500 2019–2022 +1 more
- 23V204000Mar 24, 2023Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may…Covers: Mercedes-Benz Sprinter 2500 2019–2022, Sprinter 3500 2019–2022, Sprinter 1500 2019–2022 +5 more
- 23V101000Feb 17, 2023Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring…Covers: Mercedes-Benz Sprinter 2500 2022, Sprinter 3500 2022, Sprinter 1500 2022 +1 more
Related service bulletins
- 11023975Sep 4, 2025MBAG has determined the software of the control unit for the anti-theft warning system does not correspond to the current production configuration. There is a possibility that the…
- 11019973Jun 24, 2025Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Adblue System: •P20F409: The Adblue consumption is too low…
- 11019971Jun 12, 2025HV battery is not charging to its full capacity with restricted maximum SoC Complaint The vehicle's HV battery is not charging to its full capacity, with the maximum State of…
- 11005575Jul 14, 2024Complaint T57 Electric step inoperative with warning on cluster. Cause Possible damage to end position sensors.
- 10236406Apr 13, 2023Update Instrument Cluster Software
- 10234058Mar 7, 2023Swivel Seat Wire Harness Routing
- 10232555Jan 18, 2023Update Software - Comfort Function
- 10231020Jan 13, 2023Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of…
- 10228812Dec 10, 2022Complaint Distronic and/or Active Brake Assist inoperative after driving for an extended period Cause Blindness detection of the radar sensor. When driving for extended periods…
- 10235072Dec 1, 2022Software Updates.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 17% |
| 2023 | 2 | 11% |
| 2022 | 9 | 23% |
| 2021 | 9 | 20% |
| 2020 | 20 | 25% |
| 2019 | 9 | 13% |
| 2018 | 2 | 14% |
| 2017 | 3 | 23% |
| 2016 | 3 | 11% |
| 2015 | 2 | 9% |
| 2014 | 3 | 8% |
| 2013 | 1 | 5% |
| 2011 | 2 | 14% |
| 2010 | 2 | 14% |
Other parts of the 2022 Mercedes-Benz Sprinter 2500
8 complaintsForward collision avoidance
8 complaintsOther or unknown
8 complaintsVehicle speed control
5 complaintsFuel system
4 complaintsLane departure
4 complaintsTransmission and drivetrain
3 complaintsAir bags
2 complaintsSteering
2 complaintsBody and structure
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsBrakes
1 complaints
← All problems reported for the 2022 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology