Mercedes-Benz Sprinter 2500 Problems by Model Year
NHTSA recorded 436 consumer complaints across the 15 model years of the Mercedes-Benz Sprinter 2500 (2010–2024) that have at least 5 complaints. 2020 has the most, with 80. Across all years, the part named most often is electrical system (68 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
Best and worst Sprinter 2500 years →
All Sprinter 2500 model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2024 | 12 | 5,000 | 4 | 90 | — | Too new |
| 2023 | 19 | 2,100 | 7 | 104 | — | Too new |
| 2022 | 40 | 11,900 | 7 | 96 | 49 · Typical | Rising |
| 2021 | 45 | 3,200 | 18 | 126 | 51 · Typical | Rising |
| 2020 | 80 | 3,000 | 22 | 139 | 81 · More | Falling |
| 2019 | 67 | 17,500 | 42 | 176 | 69 · More | Falling |
| 2018 | 14 | 10,250 | 9 | 57 | — | Not enough data |
| 2017 | 13 | 18,000 | 7 | 99 | — | Not enough data |
| 2016 | 28 | 24,000 | 15 | 148 | 0 · Fewer | Falling |
| 2015 | 23 | 54,000 | 14 | 144 | — | Rising |
| 2014 | 38 | 50,000 | 6 | 145 | 0 · Fewer | Falling |
| 2013 | 21 | 41,296 | 3 | 130 | — | Rising |
| 2012 | 8 | 23,000 | 2 | 106 | — | Not enough data |
| 2011 | 14 | 20,386 | 4 | 105 | — | Not enough data |
| 2010 | 14 | 57,000 | 6 | 116 | — | Not enough data |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Electrical system68 16%
- Engine63 15%
- Transmission and drivetrain57 13%
- Other or unknown56 13%
- Air bags55 13%
- Steering47 11%
- Brakes47 11%
- Forward collision avoidance39 9.0%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2017: “Every 400 0r so miles the check engine light comes on. Codes are 19de00h and p16cc00 and p18f100 relating to the def burn. I have stopped at three mb dealerships. They look at code and reset system and tell me to drive the vehicle. They also have sent several people letters to request they have the vehicles for two weeks to study the problem. I can't do that.”
NHTSA complaint #11395473, filed 2021-02, 45,000 miles2020: “This feature is dangerous. When I drive this vehicle on a 2 lane highway with on coming trucks the assist pushes me into the oncoming trucks because it thinks I am drifting from my lane. I am trying to give the semi-truck a bit of space! Ask: let me turn this feature off permanently. It's the worse with than without. Right now I have to put tape over the camera to disable this.”
NHTSA complaint #11384483, filed 2020-12, 2,400 miles2019: “Power steering hose is coming off. Lower hose only. Checked this as it is a common complaint filed by other winneabago revel owners. Others have had theirs come off completely and lost their power steering. I wanted to make sure this did not happen to me on the mountain roads I travel. Hose is too short!”
NHTSA complaint #11350296, filed 2020-08, 12,000 milesOther Mercedes-Benz models
3,963 complaintsMercedes-Benz E350
2,215 complaintsMercedes-Benz E320
1,164 complaintsMercedes-Benz ML350
952 complaintsMercedes-Benz GLK350
901 complaintsMercedes-Benz ML320
740 complaintsMercedes-Benz C250
725 complaintsMercedes-Benz GLC 300
657 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology