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Mercedes-Benz Sprinter 2500Model year report

2013 Mercedes-Benz Sprinter 2500 Problems

Complaints
21filed with NHTSA
Median mileage
41,296miles, 6 complaints with mileage
Recalls
3campaigns on record
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

Sources: NHTSA records for the 2013 Mercedes-Benz Sprinter 2500 (complaints, recalls, investigations), NHTSA crash tests. Report an error

NHTSA recorded 21 consumer complaints for the 2013 Mercedes-Benz Sprinter 2500. The part named most often is air bags, with 11 complaints (52% of the total), followed by engine (3) and exterior lighting (3). 6 of the complaints include a mileage, and 67% of those were filed for vehicles with under 50,000 miles; the median is 41,296 miles. NHTSA lists 3 recall campaigns and 130 technical service bulletins for this model year. Air bags complaints overlap with 3 recall campaigns covering the inflator module and 7 technical service bulletins filed under the same part. Engine complaints overlap with 10 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Other or unknown (1), Steering (1), Body and structure (1), Transmission and drivetrain (1).

Example complaints

Air bags: “Takata recall - I received a recall notice for the driver's side airbag prior to receiving a recall notice for the passenger side airbag on march 2018. I took my sprinter to the dealership on september 12, 2018 for replacement. After receiving my sprinter back from the dealership, I noticed that only the driver side airbag had been replaced. I contacted the service department about this, and was told the passenger side airbag part was not available and would not be for several months. …”

NHTSA complaint #11133055, filed 2018-10

Engine: “Mercedes benz 2500 2013 v6 diesel. Yellow engine warning light and the ebt yellow warning light came on and another warning on the instrument cluster there are 5 more engine starts remaining and it will not start if driven more than 340 miles. Both the erg valve and the ebt tank and heater have been replaced. We were driving under an evacuation alert because of fire. Speed was 45-50 MPH. This incident has put us in a dangerous situation because we are dependent in the sprinter for evacuation. The dealer is 40 miles away and cannot service the sprinter until the end of september. …”

NHTSA complaint #11355406, filed 2020-09, 132,977 miles

Exterior lighting: “When I turn on my vehicle it shows low beam right left I take it to the benz dealer in tampa the problem they came up with water intrusion in both front head light assemble. Head lamp unit found condensation forming in headlamps. They recommend replacing entire assembly as no repair can be performed total cost $4230.14. Got intouch with the exec. Referral manager to see what can be done but was not successful. I think this problem should be a recall. …”

NHTSA complaint #11255765, filed 2019-09

Wheels: “The right rear axle shaft assembly wheel bearing seal failed. The right rear ABS Sensor, aka (rotational Speed Sensor, wheel speed sensor) failed. These parts are available for inspection. The vehicle unexpectedly accelerated without me pressing the accelerator as I approached a red light at an intersection, putting my safety and others at risk. I had to slam on the brakes with all my might to get the vehicle to stop from going through the intersection. …”

NHTSA complaint #11666918, filed 2025-06

Mileage when problems were reported

67% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 29,000 and 132,977 miles.

0%0–1017%10–2550%25–500%50–750%75–10017%100–15017%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (6 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 41,296 miles.

Complaints by year filed

Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

2015201620172018820192020202120232025
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2013 Mercedes-Benz Sprinter 2500. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
Sprinter 2500 · VAN RWDnot rated———1 · 84.3% risk

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Recalls and investigations

Recall details for the 2013 Mercedes-Benz Sprinter 2500 → · Check a VIN at nhtsa.gov/recalls

NHTSA investigations

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 130 on record; the latest 10 are shown.

See all 130 bulletins →

Other model years of the Mercedes-Benz Sprinter 2500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2024125,0004———Too new
2023192,1007———Too new
20224011,9007——49 · TypicalRising
2021453,20018——51 · TypicalRising
2020803,00022——81 · MoreFalling
20196717,50042——69 · MoreFalling
20181410,2509———Not enough data
20171318,0007———Not enough data
20162824,00015——0 · FewerFalling
20152354,00014———Rising
20143850,0006——0 · FewerFalling
20132141,2963———Rising
2012823,0002———Not enough data
20111420,3864———Not enough data
20101457,0006———Not enough data

All Mercedes-Benz Sprinter 2500 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2013 Mercedes-Benz Sprinter 2500 have?

NHTSA recorded 21 consumer complaints for the 2013 Mercedes-Benz Sprinter 2500 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2013 Mercedes-Benz Sprinter 2500 is reported most often?

Air bags is named most often, in 11 complaints (52% of the total), followed by engine with 3.

Has the 2013 Mercedes-Benz Sprinter 2500 been recalled?

NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2013 Mercedes-Benz Sprinter 2500 reported?

Among the 6 complaints that include a mileage, the median is 41,296 miles and the middle half falls between 29,000 and 132,977 miles; 67% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.