2013 Mercedes-Benz Sprinter 2500 Air bags Problems
- Complaints
- 11about this part
- Share
- 52%of 21 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the air bags of the 2013 Mercedes-Benz Sprinter 2500, 52% of the 21 complaints for this model year. 3 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Takata recall - I received a recall notice for the driver's side airbag prior to receiving a recall notice for the passenger side airbag on march 2018. I took my sprinter to the dealership on september 12, 2018 for replacement. After receiving my sprinter back from the dealership, I noticed that only the driver side airbag had been replaced. I contacted the service department about this, and was told the passenger side airbag part was not available and would not be for several months. …”
NHTSA complaint #11133055, filed 2018-10“Takata recall - it appears that mercedes, like many, remains convinced that they can evade the cost of appropriate repairs by simply stating there is no remedy yet available. However, as a consumer I find this unacceptable. They are side stepping their responsibility and my family is one bearing it. They need to find a solution and implement it. Not only is there an issue of safety, but their lack of a timely solution has economic impacts. I was recently told that I could not receive fair value for a trade a the mercedes dealership due to this recall. …”
NHTSA complaint #10985441, filed 2017-05“Takata recall. The contact owns a 2013 Mercedes-Benz SPRINTER 2500. The contact received notification of NHTSA campaign number: 18v032000 (air bags), but the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted and confirmed that the parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.”
NHTSA complaint #11083263, filed 2018-04“Takata recall. The contact owns a 2013 Mercedes-Benz SPRINTER 2500. The contact received a recall notice for NHTSA campaign number: 18v032000 (air bags). The contact took the vehicle to an unknown dealer where it was diagnosed that the driver's side air bag needed to be replaced. The dealer replaced the driver's side air bag, but not the passenger side air bag. The contact notified the manufacturer and was informed that parts were not available and there was no remedy yet for the recall. The contact had not experienced a failure. Vin tool confirms parts not available.”
NHTSA complaint #11096503, filed 2018-05“The contact owns a 2013 Mercedes-Benz SPRINTER 2500. The contact received a recall notification for NHTSA campaign number: 16v073000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #10920180, filed 2016-10Related recalls
- 18V032000Jan 9, 2018Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles…Covers: Mercedes-Benz Sprinter 2500 2013, Sprinter 3500 2013, Freightliner Sprinter 2500 2013 +1 more
- 17V093000Feb 10, 2017Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles…Covers: Mercedes-Benz Sprinter 2500 2013–2016, Sprinter 3500 2013–2016, Freightliner Sprinter 2500 2013–2016 +1 more
- 16V077000Feb 10, 2016Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31…Covers: Mercedes-Benz Sprinter 2500 2010–2014, Freightliner Sprinter 3500 2007–2014, Sprinter 2500 2007–2014 +3 more
Related service bulletins
- 10168064Sep 23, 2019Replace Driver-side Airbag
- 10168063Sep 23, 2019Replace Passenger-side Airbag
- 10236008Apr 4, 2016Important safety recall information.
- 10235998Feb 26, 2016Additional information around the recent recall announcement affecting approximately 100,000 Mercedes-Benz and Freightliner vans involving Takata driver-side airbags containing…
- 10235993Feb 19, 2016recall campaign announcement.
- 10235997Feb 12, 2016Additional information around the recent recall announcement affecting approximately 100,000 Mercedes-Benz and Freightliner vans involving Takata driver-side airbags containing…
- 10235992Feb 11, 2016Takata airbag recall campaign announcement
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 2 | 5% |
| 2021 | 2 | 4% |
| 2020 | 1 | 1% |
| 2019 | 2 | 3% |
| 2016 | 9 | 32% |
| 2015 | 3 | 13% |
| 2014 | 15 | 39% |
| 2013 | 11 | 52% |
| 2012 | 2 | 25% |
| 2011 | 4 | 29% |
| 2010 | 4 | 29% |
Other parts of the 2013 Mercedes-Benz Sprinter 2500
3 complaintsExterior lighting
3 complaintsWheels
3 complaintsBrakes
2 complaintsVehicle speed control
2 complaintsElectrical system
1 complaintsEngine cooling
1 complaintsForward collision avoidance
1 complaintsInterior lighting
1 complaintsOther or unknown
1 complaintsSteering
1 complaintsBody and structure
1 complaints
← All problems reported for the 2013 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology